Cited by 14Information Society and Technology TrendsICT Impact and PoliciesEducational Innovations and Technology

Digital Divide and E-Inclusion as Challenges of the Information Society: Research Review

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Zdjelar, Robertina, Žajdela Hrustek, Nikolina·2021·Journal of information and organizational sciences

Abstract

The issue of e-Inclusion has become an important topic and increasingly gains significance if one takes into account the global trend of digital transformation in the development of the information society and that the digital divide is still present. The reason more for taking the e-Inclusion of all social groups as a challenge has recently been the Covid-19 pandemic and natural disasters (earthquakes, floods) that change the norms of social behavior, require adaptation and create new rules. Users’ ability to use digital services and goods as well as open data provided by public and private organizations which ultimately results in greater access to relevant information as well as improved quality of life and are a key factor for the effectiveness of digital transformation and the economic justification of investing in advanced digital technologies, goods and services. The digital divide manifests itself on certain social groups, which is a social problem. However, despite these initiatives, there are still limitations that prevent certain population groups from becoming e-inclusive members of the information society. This paper presents an overview of the analysis results of the research perspective in which scientific and professional papers consider the concepts of e-Inclusion and digital divide as a challenge. The multiperspectiveness and multidimensionality of the concept of e-Inclusion indicates its significant role in the development of the information society.

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  • All socioeconomic and sociodemographic dimensions influence the degree of e-inclusion, and the depth and breadth of Internet use.

    “All these socioeconomic and sociodemographic dimensions influence the degree of e-inclusion, and the depth and breadth of Internet use (Al-Muwil et al., 2019;Zdjelar and Hrustek, 2021).”

    From The self-reinforcing effect of digital and social exclusion: The inequality loop (2022) · cites this paper as Zdjelar and Hrustek, 2021

    The Introduction (page unavailable) says that socioeconomic and sociodemographic factors affect the digital divide and describes differences in Internet usage among people with access. It does not establish that all such dimensions influence the degree of e-inclusion or both the depth and breadth of Internet use. (LLM, conf=0.82)

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Authors
Zdjelar, R., & Žajdela Hrustek, N.
Affiliations
  • University of Zagreb (HR)
  • Faculty of Organization and Informatics University of Zagreb, Varaždin, Croatia
Venue
Journal of information and organizational sciences
Published
2021-12-15
Volume
45
Issue
2
Pages
601-638
ISSN
  • 1846-3312 (ISSN-L)
  • 1846-9418
OpenAlex
W4210380659
Cited by
14
References
110
Citations by year
2026: 3 · 2025: 4 · 2024: 4 · 2023: 1 · 2022: 2
FWCI
4.45
Type
journal article
Language
en
Open access
Licence
cc-by-nc-nd
Locations
  • Journal of information and organizational sciences (publishedVersion, cc-by-nc-nd)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
  • University of Zagreb University Computing Centre (SRCE) (submittedVersion, other-oa)
Funders
European Commission (857592, HORIZON2020)
Topics
  • Social Sciences › General Social Sciences › Information Society and Technology Trends
  • Physical Sciences › Engineering › Media Technology › ICT Impact and Policies
  • Physical Sciences › Computer Science › Information Systems › Educational Innovations and Technology
Keywords
digital divide, digital inclusion, information society, digital transformation, COVID-19 pandemic, natural disasters, social exclusion, digital services, open data, quality of life

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