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Impact of Emotional Intelligence on Teacher's Performance in Higher Education Institutions in Pakistan
Open accessAbstract
This study examines how emotional intelligence affects higher education teachers in Pakistan. Emotional intelligence shapes teacher-student relationships and classroom dynamics. The quantitative descriptive research design was adopted for the study. The respondents were 350 teachers from higher education institutions. The data were collected through a questionnaire to determine how emotional intelligence affects classroom management, communication, and teacher-student relationships. The data were analyzed by applying Pearson correlation and Regression Analysis. The findings reveal significant positive correlations between emotional intelligence and classroom management practices (r = 0.62) and effective communication skills (r = 0.68). Additionally, there is a moderate to strong positive correlation (r = 0.68) between emotional intelligence and teacher-student relationships. The regression analysis confirms emotional intelligence significantly predicts the quality of teacher-student relationships (β = 0.50, p < 0.001). The findings emphasize the relevance of emotional intelligence in higher education teachers to increase performance and provide a more supportive learning environment. Emotional intelligence training in teacher education and professional development can improve Pakistani education.
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“Jamal and Shah (2023) conducted a descriptive quantitative study involving 350 teachers in higher education institutions in Pakistan. Their findings revealed significant positive correlations between emotional intelligence and both classroom management practices (r = 0.62) and communication skills (r = 0.68).”
From Nexus between Emotional Intelligence and Teacher Effectiveness: A Quantitative Study in Higher Education Institutions in Pakistan (2025) · cites this paper as Jamal and Shah (2023)
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- Bibi, H. J., Wahab, A., & Muhammad, W. (2022). Impact Of Emotional Intelligence On Teachers' Performance In Higher Education Institutions Of Pakistan. Webology, 19(2), 10229-10243.
- Chughtai, M. W., & Lateef, K. (2015). Role of emotional intelligence on employees performance in customer services: A case study of telecom sector of Pakistan. International Journal of Advance Research in Computer Science and Management Studies, 3(2), 101-108.
- Latif, H., Majoka, M. I., & Khan, M. I. (2017). Emotional intelligence and job performance of high school female teachers. Pakistan Journal of Psychological Research, 32(2), 333– 351. http://pjprnip.edu.pk/index.php/pj/pr/article/view/339
- Shafiq, M., & Rana, R. A. (2016). Relationship of Emotional Intelligence to Organizational Commitment of College Teachers in Pakistan. Eurasian Journal of Educational Research, 16(62), 1–14. https://doi.org/10.14689/ejer.2016.62.1 · DOI
- Sharma, A., & Pillai, M. V. S. (2023). Impact of Emotional Intelligence on Employees Performance in Higher Education Institutes: A Comprehensive Literature Review. Journal of Survey in Fisheries Sciences, 10(4S), 3029-3041.
- Taseer, N. A. (2020). Teachers emotional intelligence and teaching effectiveness: A correlational study. Ilkogretim Online, 19(3), 2411-2417.
- Yusoff, R. B. M., Khan, A., & Azam, K. (2013). Job stress, performance and emotional intelligence in academia. Journal of Basic and Applied Science Research, 3(6), 1-8. https://textroad.com/pdf/JBASR/J.%20Basic.%20Appl.%20Sci.%20Res.,%203(6)1-8,%202013.pdf
- Zaid, S., Hussain, K., & Ullah, M. Z. (2021). Impact of Emotional Intelligence on Teachers' Perceived Performance Empirical Evidence from Higher Education Sector of Pakistan. Pakistan Journal of Educational Research, 4(4), 42- 49.
- APA : Jamal, B., Khan, M. H. N., & Shah, S. A. (2023). Impact of Emotional Intelligence on Teacher's Performance in Higher Education Institutions in Pakistan. Global Educational Studies Review, VIII(II), 475-483. https://doi.org/10.31703/gesr.2023(VIII-II).43
- CHICAGO : Jamal, Bakht, Muhammad Hamid Nawaz Khan, and Sultan Akbar Shah. 2023. "Impact of Emotional Intelligence on Teacher's Performance in Higher Education Institutions in Pakistan." Global Educational Studies Review, VIII (II): 475-483 doi: 10.31703/gesr.2023(VIII-II).43
- HARVARD : JAMAL, B., KHAN, M. H. N. & SHAH, S. A. 2023. Impact of Emotional Intelligence on Teacher's Performance in Higher Education Institutions in Pakistan. Global Educational Studies Review, VIII, 475-483.
- MHRA : Jamal, Bakht, Muhammad Hamid Nawaz Khan, and Sultan Akbar Shah. 2023. "Impact of Emotional Intelligence on Teacher's Performance in Higher Education Institutions in Pakistan." Global Educational Studies Review, VIII: 475-483
- MLA : Jamal, Bakht, Muhammad Hamid Nawaz Khan, and Sultan Akbar Shah. "Impact of Emotional Intelligence on Teacher's Performance in Higher Education Institutions in Pakistan." Global Educational Studies Review, VIII.II (2023): 475-483 Print.
- OXFORD : Jamal, Bakht, Khan, Muhammad Hamid Nawaz, and Shah, Sultan Akbar (2023), "Impact of Emotional Intelligence on Teacher's Performance in Higher Education Institutions in Pakistan", Global Educational Studies Review, VIII (II), 475-483
- TURABIAN : Jamal, Bakht, Muhammad Hamid Nawaz Khan, and Sultan Akbar Shah. "Impact of Emotional Intelligence on Teacher's Performance in Higher Education Institutions in Pakistan." Global Educational Studies Review VIII, no. II (2023): 475-483. https://doi.org/10.31703/gesr.2023(VIII-II).43
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Hina, H., Khan, D. S. I., & Bano, D. H. (2025) · The Critical Review of Social Sciences Studies · doi:10.59075/crsver51
Metadata
- Authors
- Jamal, B., Khan, M. H. N., & Shah, S. A.
- Affiliations
- International Islamic University, Islamabad (PK)
- Islamia University of Bahawalpur (PK)
- Gomal University (PK)
- ORCID
- Jamal, Bakht
- Venue
- Global Educational Studies Review
- Publisher
- Humanity Only - HO
- Published
- 2023-06-30
- Volume
- VIII
- Issue
- II
- Pages
- 475-483
- ISSN
- 2708-2113 (ISSN-L)
- 2708-3608
- OpenAlex
- W4391585092
- Cited by
- 1
- References
- 0
- FWCI
- 0.00
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- Locations
- Global Educational Studies Review (publishedVersion, cc-by-nc)
- Topics
- Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
- Social Sciences › Education › Social Skills and Education
- Social Sciences › Education › School Leadership and Teacher Performance
- Keywords
- emotional intelligence, teacher performance, higher education teachers, classroom management, teacher-student relationship, communication skills, teacher professional development, emotional intelligence training, Pakistani higher education
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