The purpose of whisper networks: a new lens for studying informal communication channels in organizations
Open accessAbstract
Introduction: This paper explores whisper networks, which are informal communication networks women use to share information about sexual harassment and sexual harassers in the workplace. Women use whisper networks to share information about people known for sexual harassment or assault. This study offers an innovative approach to studying the nuances and dynamics of sexual harassment and communication in the workplace by focusing on women's experiences in whisper networks. Methods: To examine these back-channels, I conducted 20 semi-structured interviews with participants who participated in whisper networks in their organizations. Using grounded theory, I established three emergent theories about the purposes whisper networks serve in organizations. Results: Whisper networks (1) serve as protection in organizational cultures of harassment and (2) help women make sense of their harassment experience through sensemaking. Whisper networks also serve the purpose of (3) identifying harassers because harassers are not readily apparent when entering a new work situation. Discussion: These findings establish a baseline of theories to explain whisper networks' purposes and offer theoretical and practical implications for future research on sexual harassment, whisper networks, and informal communication networks.
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This resulted in expansive and deeply connected networks of trans contributors where they could help reduce scrutiny of their gender identities, support one another, and recommend inclusive projects.
“This resulted in what our participants described as expansive and deeply connected networks of trans contributors where they could help reduce scrutiny of their gender identities, support one another, and recommend inclusive projects, akin to whisper networks for women [51].”
From Paradoxes of Openness: Trans Experiences in Open Source Software (2024) · cites this paper as [51]
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Chun Tie, Y., Birks, M., & Francis, K. (2019) · SAGE Open Medicine · doi:10.1177/2050312118822927 · Cited by 1,869 · cited 1× · see citing works
“Grounded theory allowed me to focus on listening to women’s stories and examine how whisper networks create social relationships, group behaviors, and social processes (Chun et al., 2019).”
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Paradoxes of Openness: Trans Experiences in Open Source Software
Frluckaj, H., Stevens, N., Howison, J., & Dabbish, L. (2024) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3687047 · Cited by 5 · see citing works
- Authors
- Johnson, C. A.
- Affiliations
- Iowa State University (US)
- Corresponding author
- Johnson, Carrie Ann
- ORCID
- Johnson, Carrie Ann
- Venue
- Frontiers in Communication
- Publisher
- Frontiers Media SA
- Published
- 2023-05-19
- Volume
- 8
- ISSN
- 2297-900X (ISSN-L)
- OpenAlex
- W4377139947
- Cited by
- 14
- References
- 2
- Citations by year
- 2026: 4 · 2025: 4 · 2024: 5 · 2023: 1
- FWCI
- 4.89
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Frontiers in Communication (publishedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Funders
- Iowa State University
- Topics
- Social Sciences › Gender Studies › Sexual Assault and Victimization Studies
- Social Sciences › Sociology and Political Science › Workplace Violence and Bullying
- Social Sciences › Gender Studies › Gender Diversity and Inequality
- Keywords
- sexual harassment, workplace harassment, informal communication networks, women in organizations, sensemaking, organizational culture, backchannels
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