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Cited by 291

The DOI matches its Crossref record; 82 of the 82 references it cites were found in a registry or an index.

Dealing with information overload: a comprehensive review

Open access
Arnold, Miriam, Goldschmitt, Mascha, Rigotti, Thomas·2023·Frontiers in Psychology

Abstract

Information overload is a problem that is being exacerbated by the ongoing digitalization of the world of work and the growing use of information and communication technologies. Therefore, the aim of this systematic literature review is to provide an insight into existing measures for prevention and intervention related to information overload. The methodological approach of the systematic review is based on the PRISMA standards. A keyword search in three interdisciplinary scientific databases and other more practice-oriented databases resulted in the identification of 87 studies, field reports, and conceptual papers that were included in the review. The results show that a considerable number of papers have been published on interventions on the behavioral prevention level. At the level of structural prevention, there are also many proposals on how to design work to reduce information overload. A further distinction can be made between work design approaches at the level of information and communication technology and at the level of teamwork and organizational regulations. Although the identified studies cover a wide range of possible interventions and design approaches to address information overload, the strength of the evidence from these studies is mixed.

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Metadata

Authors
Arnold, M., Goldschmitt, M., & Rigotti, T.
Venue
Frontiers in Psychology
Published
2023-06-21
Volume
14
Pages
1122200-1122200
ISSN
1664-1078 (ISSN-L)
OpenAlex
W4381548764
Cited by
291
References
82
FWCI
75.62
Type
journal article
Language
en
Open access
gold

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CoChat. (2026). Citation check: Dealing with information overload: a comprehensive review. https://app.cochat.ai/papers/10.3389/fpsyg.2023.1122200
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Arnold, M., Goldschmitt, M., & Rigotti, T. (2023). Dealing with information overload: a comprehensive review. Frontiers in Psychology. https://doi.org/10.3389/fpsyg.2023.1122200

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.