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Cited by 112Innovation and Knowledge ManagementBusiness Strategies and InnovationBusiness Strategy and Innovation

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Investigating the Research Trends on Strategic Ambidexterity, Agility, and Open Innovation in SMEs: Perceptions from Bibliometric Analysis

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Ragazou, Konstantina, Passas, Ioannis, Garefalakis, Alexandros, Dimou, Irini·2022·Journal of Open Innovation: Technology, Market, and Complexity
DOI 10.3390/joitmc8030118
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Abstract

The unprecedented conditions of restrictive measures that were suddenly imposed in 2020 due to the outbreak of the COVID-19 pandemic affected business activity globally.To deal with the consequences that were caused by the pandemic, most SMEs had to adopt strategies which will enhance their development and footprint in the business arena.With this study, we aim to propose a theoretical approach, via bibliometric analysis, of a new business model innovation that will be based on the triple-win formula of strategic agility, ambidexterity, and open innovation.Open innovation can help SMEs develop their ambidexterity and agility capacity and become more efficient, which can contribute to gaining competitive advantage.To approach this issue, a bibliometric analysis was conducted based on 606 articles that were published in the timespan of 2008-2021.The bibliometric analysis used various indicators such as the scientific production in the studied field, h-Index, co-occurrence collaboration, Multiple Correspondence Analysis (MCA), keyword analysis, and thematic mapping.Biblioshiny and VOSviewer were used to process the data, and contributed to the visualization of the results.Of the 476 sources that were analyzed, most of the articles were published by Journal of Business Research; British scholars are those with the highest number of citations on the topic.This research provides insights related to the state of the art of the study area under analysis and highlights the gaps, which contributed to the building of a new business model innovation that will integrate not only ambidexterity and strategic agility, but open innovation, too.The new business model can help SMEs quickly adapt in the new business environment created by the past successive series of crises, such as the most recent financial crisis and the COVID-19 pandemic.

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  • In the context of MSMEs, innovation includes improvement of operational, marketing, and management processes that can generate efficiency and differentiation needed to survive in a dynamic market.

    “In the context of MSMEs, Innovationinnovation does not only refer to the creation of new products but also to the improvement of operational, marketing, and management processes that can generate the efficiency and differentiation needed to survive in a dynamic market”

    From Innovation as A Driver of SMEs Sustainability: A Systematic Review of the Literature (2025) · cites this paper as Ragazou et al., 2022

    The Literature Review (section 2; page unavailable) links agile and open innovation strategies to more effective management and improved internal functions. The Discussion and Conclusions (sections 5–6; pages unavailable) propose business-model changes to improve SMEs’ competitiveness and continuity. The paper does not specifically characterize marketing-process improvements as innovation, and its discussion concerns SMEs rather than MSMEs as a whole. (LLM, conf=0.84)

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Metadata

Authors
Ragazou, K., Passas, I., Garefalakis, A., & Dimou, I.
Affiliations
Hellenic Mediterranean University (GR)
Corresponding author
Ragazou, Konstantina
ORCID
Venue
Journal of Open Innovation: Technology, Market, and Complexity
Publisher
Elsevier BV
Published
2022-09
Volume
8
Issue
3
Pages
118
ISSN
2199-8531 (ISSN-L)
DOI
10.3390/joitmc8030118
OpenAlex
W4285033254
Cited by
112
References
1
Citations by year
2026: 26 · 2025: 35 · 2024: 22 · 2023: 25 · 2022: 4
FWCI
16.06
Type
journal article
Language
en
Open access
Licence
Locations
  • Journal of Open Innovation Technology Market and Complexity (publishedVersion, cc-by-nc-nd)
  • RePEc: Research Papers in Economics (submittedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
  • Econstor (Econstor) (submittedVersion, cc-by)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Business Strategies and Innovation
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Business Strategy and Innovation
Keywords
strategic ambidexterity, strategic agility, open innovation, small and medium-sized enterprises, business model innovation, COVID-19 pandemic, competitive advantage, research trends

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