Zegers, et al. Provide More Evidence that the Healthcare Administrative Burden is Real, Widespread and Has Serious Consequences; Comment on "Perceived Burden Due to Registrations for Quality Monitoring and Improvement in Hospitals: A Mixed Methods Study"
Open accessAbstract
Countries around the world have implemented programs to help monitor and enhance the quality of health services provided. Inherent in these programs and internal process improvement initiatives are an array of reporting requirements which often place a burden on clinicians and the organizations in which they function. Zegers and colleagues performed a mixed methods study on the perceived burden which these reporting requirements place on doctors, nurses, and other clinicians within three hospitals in the Netherlands. Like all studies, theirs has some minor limitations; most notably possible limits on generalizability from a limited sample. Nonetheless, their project makes a valuable contribution to the growing body of research which suggests that the burden has deleterious effects on clinicians and may well have an erosive impact on patient care.
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Clinicians often sacrifice the time spent with patients to commit to the required administrative duties.
“clinicians often sacrifice the time spent with patients to commit to the required administrative duties [29,113,114].”
From Toward Safer Diagnoses: A SEIPS-Based Narrative Review of Diagnostic Errors (2026) · cites this paper as [113]
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- Authors
- Heuer, A. J.
- Affiliations
- Rutgers, The State University of New Jersey (US)
- Corresponding author
- Heuer, Albert J.
- ORCID
- Heuer, Albert J.
- Venue
- International Journal of Health Policy and Management
- Publisher
- Maad Rayan Publishing Company
- Published
- 2021-09-08
- Volume
- 11
- Issue
- 4
- Pages
- 536-538
- ISSN
- 2322-5939 (ISSN-L)
- PMC
- PMC9309957
- OpenAlex
- W3197347443
- Cited by
- 11
- References
- 16
- Citations by year
- 2025: 3 · 2024: 6 · 2023: 2
- FWCI
- 1.74
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- cc-by
- Locations
- International Journal of Health Policy and Management (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- Topics
- Health Sciences › Health Professions › Health Information Management › Healthcare Quality and Management
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Health Sciences › Health Professions › General Health Professions › Primary Care and Health Outcomes
- Keywords
- quality monitoring, quality improvement, reporting requirements, clinician workload, quality of care, clinician perceptions
- MeSH terms
- Delivery of Health Care, Hospitals, Humans, Netherlands, Physicians
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