The DOI matches its Crossref record.
Social Media and Crisis Management in Tourism: Applications and Implications for Research
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“From the industry perspective, the emphasis is on the potential contributions of these smart systems in terms of process automation, efficiency gains, new product development, demand forecasting, crisis management, and value co-creation (Werthner 2003;Wöber 2003;Sigala 2012a and b;Yoo et al. 2015).”
From Smart tourism: foundations and developments (2015) · cites this paper as Sigala 2012a and b
Citations
Cites
Still being checked.
Cited by
Sorted by citations
Smart tourism: foundations and developments
Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015) · Electronic Markets · doi:10.1007/s12525-015-0196-8 · Cited by 2,589
“…the industry perspective, the emphasis is on the potential contributions of these smart systems in terms of process automation, efficiency gains, new product development, demand forecasting, crisis management, and value co-creation (Werthner 2003; Wöber 2003; Sigala 2012a and b; Yoo et al. 2015).”
BackgroundTourism and COVID-19: Impacts and implications for advancing and resetting industry and research
Σιγάλα, Μ. (2020) · Journal of Business Research · doi:10.1016/j.jbusres.2020.06.015 · Cited by 2,298
Social Media in Tourism and Hospitality: A Literature Review
Leung, D., Law, R., van Hoof, H., & Buhalis, D. (2013) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2013.750919 · Cited by 1,557
What do we know about social media in tourism? A review
Zeng, B., & Gerritsen, R. (2014) · Tourism Management Perspectives · doi:10.1016/j.tmp.2014.01.001 · Cited by 1,171
Wut, T. M., Xu, J. B., & Wong, S.-M. H. (2021) · Tourism Management · doi:10.1016/j.tourman.2021.104307 · Cited by 356
Metadata
- Authors
- Sigala, M.
- Venue
- Information Technology & Tourism
- Publisher
- Cognizant, LLC
- Published
- 2011-12-01
- Volume
- 13
- Issue
- 4
- Pages
- 269-283
- ISSN
- 1098-3058 (ISSN-L)
- OpenAlex
- W2070465148
- Cited by
- 139
- References
- 0
- Citations by year
- 2026: 3 · 2025: 6 · 2024: 8 · 2023: 16 · 2022: 23 · 2021: 21 · 2020: 11 · 2019: 13 · 2018: 12 · 2017: 7 · 2016: 7 · 2015: 6 · 2014: 2 · 2013: 4
- FWCI
- 6.37
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Information Technology & Tourism (publishedVersion)
- Topics
- Social Sciences › Communication › Public Relations and Crisis Communication
- Social Sciences › Business, Management and Accounting › Tourism, Leisure and Hospitality Management › Diverse Aspects of Tourism Research
- Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
- Keywords
- social media, crisis management, tourism, crisis communication, research implications
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
