Designing Effective Feedback Processes in Higher Education: A Learning-Focused Approach
Abstract
Feedback is one of the most powerful influences on student achievement, yet it is difficult to implement productively within the constraints of a mass higher education system. Designing Effective Feedback Processes in Higher Education: A Learning-Focused Approach addresses the challenges of developing effective feedback processes in higher education, combining theory and practice to equip and empower educators. It places less emphasis on what teachers do in terms of providing commentary, and more emphasis on how students generate, make sense of, and use feedback for ongoing improvement. Including discussions on promoting student engagement with feedback, technology-enabled feedback, and effective peer feedback, this book: Contributes to the theory and practice of feedback in higher education by showcasing new paradigm feedback thinking focused on dialogue and student uptake Synthesises the evidence for effective feedback practice Provides contextualised examples of successful innovative feedback designs analysed in relation to relevant literature Highlights the importance of staff and student feedback literacy in developing productive feedback partnerships Supports higher education teachers in further developing their feedback practice. Designing Effective Feedback Processes in Higher Education: A Learning-Focused Approach contributes to the theory and practice of higher education pedagogy by re-evaluating how feedback processes are designed and managed. It is a must-read for…
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Feedback comments in higher education are frequently delayed, generic, or insufficiently detailed to support meaningful revision.
“As a consequence, feedback comments in higher education are frequently delayed, generic, or insufficiently detailed to support meaningful revision [10].”
From Making AI-Generated Feedback Matter: A Large-Scale Study of Feedback Workflows and Student Enactment (2026) · cites this paper as [10]
Feedback literacy is not a fixed attribute but a developmental capacity that emerges through participation in purposefully structured feedback encounters that require active engagement with evaluative processes.
“Critically, feedback literacy is not a fixed attribute that students either possess or lack, but a developmental capacity that emerges through participation in purposefully structured feedback encounters that require active engagement with evaluative processes rather than passive receipt of commentary [3, 10, 19].”
From Making AI-Generated Feedback Matter: A Large-Scale Study of Feedback Workflows and Student Enactment (2026) · cites this paper as [10]
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Afzaal, M., Nouri, J., Zia, A., Papapetrou, P., Fors, U., Wu, Y., Li, X., & Weegar, R. (2021) · Frontiers in Artificial Intelligence · doi:10.3389/frai.2021.723447 · Cited by 125 · see citing works
Generative artificial intelligence as an enabler of student feedback engagement: a framework
Zhan, Y., Boud, D., Dawson, P., & Yan, Z. (2025) · Higher Education Research & Development · doi:10.1080/07294360.2025.2476513 · Cited by 94 · see citing works
"Check the Grade, Log Out": Students' Engagement with Feedback in Learning Management Systems
Winstone, N., Bourne, J., Medland, E., Niculescu, I., & Rees, R. (2021) · Assessment & Evaluation in Higher Education · doi:10.1080/02602938.2020.1787331 · Cited by 73 · see citing works
AI or Human? Evaluating Student Feedback Perceptions in Higher Education
Nazaretsky, T., Mejia-Domenzain, P., Swamy, V., Frej, J., & Käser, T. (2024) · Lecture Notes in Computer Science · doi:10.1007/978-3-031-72315-5_20 · Cited by 76 · see citing works
Guerrero-Roldán, A.-E., Rodríguez-González, M. E., Bañeres, D., Elasri-Ejjaberi, A., & Cortadas, P. (2021) · International Journal of Educational Technology in Higher Education · doi:10.1186/s41239-021-00271-0 · Cited by 50 · see citing works
Instructors’ Perspectives of Challenges and Barriers to Providing Effective Feedback
Paris, B. (2022) · Teaching and Learning Inquiry · doi:10.20343/teachlearninqu.10.3 · Cited by 33 · see citing works
Feedback encounters: Towards a framework for analysing and understanding feedback processes
Jensen, L. X., Bearman, M., & Boud, D. (2023) · Assessment & Evaluation in Higher Education · doi:10.1080/02602938.2022.2059446 · Cited by 32 · see citing works
Zhou, C., & Wang, Y. (2026) · European Journal of Education · doi:10.1111/ejed.70478 · Cited by 29 · see citing works
Feedback encounters in doctoral supervision: the role of generative AI chatbots
Jensen, L. X., Bearman, M., Boud, D., & Konradsen, F. (2026) · Assessment & Evaluation in Higher Education · doi:10.1080/02602938.2025.2478155 · Cited by 20 · see citing works
Dialogism in feedback literacies: a critical review
Myers, T., & Buchanan, J. (2025) · Assessment & Evaluation in Higher Education · doi:10.1080/02602938.2025.2478159 · Cited by 16 · see citing works
Making AI-Generated Feedback Matter: A Large-Scale Study of Feedback Workflows and Student Enactment
Alsaiari, O., Baghaei, N., Lodge, J. M., Gaševi'c, D., Winstone, N., & Khosravi, H. (2026) · arXiv · doi:10.48550/arxiv.2608.11625
Self-citation
- Authors
- Winstone, N., & Carless, D.
- Affiliations
- University of Surrey (GB)
- Venue
- Routledge eBooks
- Publisher
- Routledge
- Published
- 2019-06-27
- OpenAlex
- W4238768825
- Cited by
- 373
- References
- 0
- Citations by year
- 2026: 77 · 2025: 72 · 2024: 63 · 2023: 60 · 2022: 34 · 2021: 42 · 2020: 19 · 2019: 6
- FWCI
- 43.65
- Type
- book
- Language
- en
- Open access
- closed
- Locations
- Routledge eBooks (publishedVersion)
- Topics
- Social Sciences › Education › Student Assessment and Feedback
- Social Sciences › Education › Evaluation of Teaching Practices
- Social Sciences › Education › Higher Education Practises and Engagement
- Keywords
- feedback in higher education, feedback control design, student engagement with feedback, peer feedback, feedback literacy, academic performance, assessment and feedback, feedback dialogue, academic development
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