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Evaluation of Risk Management Implementation in IT Projects Using ISO 31000 in an ICT Solutions Company
Open accessAbstract
Digital transformation in Indonesia is growing rapidly, so many companies require the services of ICT Solutions companies. However, there are not a few IT project risks at PT X that have a high probability of occurrence and impact. PT X is one of the ICT Solution companies in Indonesia. In line with these problems, various studies say that the success of IT projects requires adequate project planning and risk management. The purpose of this study is to evaluate the risk management implementation of information technology projects at PT. X which is an information technology service provider company refers to risk management standards based on ISO 31000:2018. The method used in this research is descriptive qualitative analysis with a case study approach, through interview data collection techniques and document analysis. The results showed that the implementation of the risk management process at PT X had not fulfilled all risk management processes according to ISO 31000:2018. In addition, there are eleven potential risks that must be prioritized. Therefore, we recommend improving aspects of risk management through establishing a policy for implementing project risk management, creating integrated risk management documents, and improving risk evaluation analysis, for the sustainability of the company.
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References 17 · Cited by 4
Metadata
- Authors
- Bachtiar, R. D. B., & Prasetya, M. E.
- Affiliations
- University of Indonesia (ID)
- Venue
- Accounting and Finance Studies
- Publisher
- Yayasan Profesional Muda Cendekia
- Published
- 2024-01-31
- Volume
- 4
- Issue
- 1
- Pages
- 17-33
- ISSN
- 2774-4256 (ISSN-L)
- OpenAlex
- W4391381398
- Cited by
- 4
- References
- 17
- Citations by year
- 2026: 1 · 2025: 3
- FWCI
- 0.87
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Accounting and Finance Studies (publishedVersion, cc-by-nc)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Quality and Management Systems
- Social Sciences › Decision Sciences › Management Science and Operations Research › Construction Project Management and Performance
- Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
- Keywords
- IT project risk management, ISO 31000, ICT service providers, risk management implementation, risk prioritization, risk assessment, digital transformation, project planning, risk management policy
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- Bachtiar, R. D. B., & Prasetya, M. E. (2024). Evaluation of Risk Management Implementation in IT Projects Using ISO 31000 in an ICT Solutions Company. Accounting and Finance Studies. https://doi.org/10.47153/afs41.8682024
