Cited by 6Impact of AI and Big Data on Business and Society

The Impact of AI-Generated Advertising and Virtual Influencers on Consumer Perception and Brand Authenticity

Open access
Patel, Shivani, Dada, Metu·2025·Journal of Media & Management

Abstract

The rapid integration of Artificial Intelligence (AI) into digital marketing has spurred the emergence of AI-generated advertising and virtual influencers, synthetic personas that are transforming how brands communicate with audiences. This study examines the evolving dynamics of consumer engagement, authenticity, and brand perception through the lens of these technologies. Anchored in Postmodern Media Theory and Technological Determinism, the research explores how hyperreal digital content and algorithmic creativity challenge traditional boundaries of human influence, trust, and authenticity in advertising. By employing qualitative content analysis of AI-generated advertisements and social media content from virtual influencers, alongside case studies of selected Indian campaigns. the study investigates how synthetic media shape consumer perceptions. Through an analysis of visual narratives and consumer reception, the research critically assesses the communicative functions and ethical implications of algorithmic creativity in advertising. This study contributes to the understanding of how synthetic media are not only reshaping brand storytelling but also redefining the very notion of influence in a post-human, digitally-dominated era.

Integrity signals

Registry

Crossref · 10.47363/jmm/2025(7)199

Cites

5 of 6 references verified0 citation errors · 1 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

0 of 6 cited sources checked · 0 supported · 0 flagged

  • Findingown data

    32% of comments expressed scepticism about the authenticity and trustworthiness of AI-generated content.

    “Trust and Authenticity Concerns: 32% of comments expressed scepticism about the authenticity and trustworthiness of AI-generated content, questioning whether these personas were credible and transparent.”
    Quote in the paperSubstantial claim
  • Findingown data

    Qualitative content analysis of 300 user comments and six AI-generated campaign posts identified three dominant themes.

    “The qualitative content analysis of 300 user comments and six AI-generated campaign posts revealed three dominant themes that reflect how audiences perceive virtual influencers and AIgenerated advertising.”
    Quote in the paperSubstantial claim
  • Findingnone given

    Ethical concerns were raised regarding the replacement of human influencers.

    “Ethical Concerns: Ethical concerns were raised regarding the replacement of human influencers, highlighting the need for transparency and careful consideration in using AI in advertising.”
    Quote in the paperNot a substantial claim
  • Findingown data

    Comments indicate a desire for transparency in brand communication involving synthetic personas.

    “Comments indicate a desire for transparency in brand communication involving synthetic personas.”
    Quote in the paperNot a substantial claim
  • Interpretationown data

    There is an emotional and social trust gap between synthetic and human influencers.

    “The disparity highlights the emotional and social trust gap that still exists between synthetic and human influencers.”
    Quote in the paperSubstantial claim
  • May combine two claims. 13
  • Classified as probably not a substantial claim. 10
  • May combine two claims.

    Findingown data

    The audience often perceives virtual influencers as 'too perfect' or 'not real enough,' which affects their credibility.

    “The audience often perceives these figures as “too perfect” or “not real enough,” which affects their credibility.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    In the content analysis of 300 comments, the theme 'Visual Authenticity vs Emotional Distance' occurred 120 times, 'Brand Trust and Transparency' 96 times, and 'Innovation and Curiosity' 84 times.

    “The most frequently occurring theme was “Visual Authenticity vs Emotional Distance”, with 120 mentions, indicating a dominant public response to the aesthetic appeal of AI-generated content and the emotional disconnect users felt when engaging with virtual influencers.”
    • Also stated in: § Visual Authenticity vs Emotional Distance · plain
      “Following this, the theme of “Brand Trust and Transparency” was identified 96 times, reflecting audience concerns about whether AI influencers are credible or manipulated marketing tools.”
    • Also stated in: § Visual Authenticity vs Emotional Distance · plain
      “The third theme, “Innovation and Curiosity”, appeared 84 times, showcasing how audiences are intrigued by the novelty of AI-driven storytelling and appreciate the creative push that synthetic media introduces to advertising.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    Across 300 user comments, audience sentiment toward AI-generated advertising and virtual influencers was approximately 40% positive, 32% neutral, and 28% negative.

    “The analysis reveals that approximately 40% of the responses were positive, reflecting appreciation for the innovation, visual appeal, and futuristic elements embedded in the content.”
    • Also stated in: § Audience Sentiment Distribution · hedged
      “Around 32% of the comments were neutral, where audiences appeared curious or inquisitive rather than emotionally invested.”
    • Also stated in: § Audience Sentiment Distribution · hedged
      “On the other hand, 28% of the responses expressed negative sentiment, indicating skepticism toward the authenticity and emotional relatability of AI-generated personas.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    28% of consumers showed interest in AI-driven campaigns, recognizing their creativity and novelty despite doubts about emotional authenticity.

    “Curiosity and Innovation: 28% of consumers showed interest in AI-driven campaigns, recognizing the creativity and novelty of synthetic media, despite doubts about its emotional authenticity.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    Users appreciated the polished visuals of AI-generated content but criticized its lack of human nuance and relatability.

    “Users appreciated the slick visuals but criticized the lack of human nuance and relatability, with comments like, “she looks perfect, but too perfect to connect with.””
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    While some appreciate the innovation and creativity behind virtual influencers, many question their genuineness.

    “While some appreciate the innovation and creativity behind virtual influencers, many question their genuineness.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    Human influencers outperformed virtual influencers across all engagement categories; virtual influencers received about 1,500 likes, 320 comments, and 210 shares, while human influencers received 1,800 likes, 500 comments, and 300 shares.

    “The data reveals that human influencers outperformed virtual influencers across all engagement categories, particularly in terms of comments and shares.”
    • Also stated in: § Visual Authenticity vs Emotional Distance · plain
      “While virtual influencers garnered a notable number of likes (approximately 1,500), their comments (320) and shares (210) were significantly lower compared to human influencers, who received 1,800 likes, 500 comments, and 300 shares respectively.”
    • Also stated in: § Major Findings · hedged
      “Engagement Gap: Virtual influencers, though visually appealing, generated fewer comments and shares compared to human influencers, indicating a trust and emotional connection gap in consumer engagement.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Baudrillard's Postmodern Media Theory holds that postmodern societies engage with reality through simulations that can feel more real than reality itself (hyperreality).

    “Jean Baudrillard's Postmodern Media Theory emphasizes the concept of hyperreality, where simulations of reality (such as virtual influencers) begin to supplant the real [3].”
    • Also stated in: § Theoretical Framework Postmodern Media Theory-Jean Baudrillard · plain
      “He argues that postmodern societies engage with reality through simulations that can feel more real than reality itself.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [3]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductreasoning

    The use of purposive sampling based on campaign popularity introduces potential bias by excluding low-engagement or niche campaigns.

    “Additionally, the use of purposive sampling based on campaign popularity introduces potential bias, as it excludes low-engagement or niche campaigns that could offer alternative perspectives.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductreasoning

    The short-term timeframe (2023-2025) restricts the ability to assess long-term trends in consumer trust, emotional connection, and brand loyalty.

    “Lastly, the research examines a short-term timeframe (2023-2025), which restricts the ability to assess long-term trends in consumer trust, emotional connection, and brand loyalty.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationown data

    Virtual influencers, despite their visual impressiveness, often fail to foster deeper engagement, which raises questions about their effectiveness in building emotional brand loyalty.

    “Virtual influencers, while impressive visually, often fail to foster deeper engagement, raising questions about their effectiveness in building emotional brand loyalty.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given

    The relatively small sample size of advertisements and comments analysed may limit the generalizability of the findings.

    “The relatively small sample size of advertisements and comments analysed may also limit the generalizability of the findings.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    McLuhan's Technological Determinism posits that media technologies shape societal behavior and perceptions.

    “McLuhan's Technological Determinism, presented in Understanding Media: The Extensions of Man, posits that media technologies shape societal behavior and perceptions [4].”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [4]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Trust is the cornerstone of influencer marketing, and even subtle cues of artificiality can reduce perceived credibility.

    “According to Appel et al. trust is the cornerstone of influencer marketing, and even subtle cues of artificiality can reduce perceived credibility [7].”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [7]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Interpretationown data

    AI and virtual influencers are reshaping brand communication, particularly in fashion, fitness, and FMCG sectors, but still struggle to establish authentic consumer relationships.

    “Brand Communication Transformation: AI and virtual influencers are reshaping brand communication, particularly in fashion, fitness, and FMCG sectors, but still struggle to establish authentic consumer relationships.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Virtual influencers such as Lil Miquela, Shudu, and India's Kyra have amassed massive followings on platforms like Instagram.

    “Virtual influencers such as Lil Miquela, Shudu, and India's very own Kyra have amassed massive followings on platforms like Instagram, embodying a new form of mediated presence that blurs the boundaries between real and synthetic [2].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [2]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Interpretationown data

    AI-generated personas can capture initial visual attention, but audiences are more likely to interact meaningfully through commenting and sharing with real human figures.

    “This suggests that although AI-generated personas can capture initial visual attention, audiences are more likely to interact meaningfully through commenting and sharingwith real human figures.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationnone given

    AI-generated content and virtual influencers are reshaping digital marketing strategies in India, especially in fashion, fitness, and FMCG sectors.

    “AI-generated content and virtual influencers are reshaping digital marketing strategies in India, especially in fashion, fitness, and FMCG sectors.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Authenticity in the digital age is less about being 'real' and more about being 'relatable and consistent.'

    “This aligns with findings by Marwick and Boyd, who note that authenticity in the digital age is less about being “real” and more about being “relatable and consistent [8].””
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [8]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Interpretationown data

    Lack of human warmth and relatability leads to a perception of artificiality, making consumers cautious about fully trusting such endorsements.

    “The lack of human warmth and relatability leads to a perception of artificiality, making consumers cautious about fully trusting such endorsements.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning

    The research is geographically limited to the Indian market, which may not reflect perceptions or digital behaviours of consumers in other countries.

    “Firstly, the research is geographically limited to the Indian market, which may not reflect the perceptions or digital behaviours of consumers in other countries with different cultural and technological contexts.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given

    The study focuses only on content from Instagram and YouTube, excluding other platforms such as TikTok, Twitter, or Snapchat.

    “Secondly, the study focuses only on content from Instagram and YouTube, thereby excluding other significant platforms such as TikTok, Twitter, or Snapchat, where consumer interaction patterns may vary.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Brands are leveraging these technologies to appear modern and tech-forward.

    “Brands are leveraging these technologies to appear modern and tech-forward.”
    Quote in the paperNot a substantial claim
23 of 23
  • The paper relies on this without support.

    Current literature predominantly focuses on Western markets and neglects how Indian audiences perceive synthetic media and algorithmic influencers.

    “Current literature predominantly focuses on Western markets, neglecting how Indian audiences perceive synthetic media and algorithmic influencers within their unique cultural and digital landscapes.”
  • The paper relies on this without support.

    Ethical concerns such as transparency and trust erosion in virtual influencers remain underexplored.

    “Furthermore, while the rise of virtual influencers is acknowledged, ethical concerns such as transparency and trust erosion remain underexplored.”
  • The paper relies on this without support.

    Existing studies on influencer credibility often overlook visual storytelling elements in AI-generated ads, such as body language and tone.

    “Additionally, existing studies on influencer credibility often overlook visual storytelling elements in AI-generated ads, such as body language and tone, which are vital for understanding consumer emotional responses without a human referent.”
  • The paper relies on this without support.

    Virtual influencers are controlled by brands or creative agencies, allowing for highly curated, consistent, and risk-managed communication.

    “Unlike traditional human influencers, these synthetic figures are controlled by brands or creative agencies, allowing for highly curated, consistent, and risk-managed communication.”
  • The paper relies on this without support.

    Consumers often feel ambivalent toward algorithmically generated content, appreciating innovation but questioning the intent behind its creation.

    “Consumers often feel ambivalent toward algorithmically generated content appreciating the innovation but questioning the intent behind its creation.”
5 of 5

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • The stated number of AI-generated items differs

    Major

    The methods say 10 AI-generated advertisements were analysed, but the findings describe an analysis of six AI-generated campaign posts. The paper does not explain the difference in counts.

  • Baudrillard is cited with McLuhan's reference number

    Minor

    The statement about Baudrillard cites reference 4, which the reference list assigns to McLuhan. Baudrillard is listed as reference 3.

2 of 2

Cites

Flagged first, then by citations

1 of the 1 references couldn’t be matched to a known paper.

Authors
Patel, S., & Dada, M.
Affiliations
Rajiv Gandhi University (IN)
Venue
Journal of Media & Management
Published
2025-09-29
Pages
1
ISSN
2755-0109 (ISSN-L)
OpenAlex
W4414616344
Cited by
6
References
1
Citations by year
2026: 5 · 2025: 1
FWCI
5.33
Type
journal article
Language
en
Open access
Licence
other-oa
Locations
Journal of Media & Management (publishedVersion, other-oa)
Topics
Social Sciences › Decision Sciences › Management Science and Operations Research › Impact of AI and Big Data on Business and Society
Keywords
AI-generated advertising, virtual influencers, synthetic media, brand authenticity, consumer perception, technological determinism, algorithmic creativity, consumer trust

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