Suddenly Online: A National Survey of Undergraduates During the COVID-19 Pandemic
Abstract
Digital Promise and Langer Research Associates developed the “Survey of Student Perceptions of Remote Teaching and Learning” to capture the experiences of undergraduates taking courses that transitioned to online instruction in response to the COVID-19 pandemic. The survey explores the nature of college courses as they were taught during the COVID-19 outbreak, the pervasiveness of various challenges undergraduates faced after the transition to remote instruction, and course features associated with higher levels of student satisfaction. Data analyses compared experiences of students from low-income, underrepresented, or rural backgrounds to those of students with none of these characteristics. This survey was administered in the spring of 2020 to a random national sample of 1,008 undergraduates, age 18 and older, who were taking college courses for credit that included in-person class sessions when the COVID-19 pandemic hit and had to finish the course by learning at a distance.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Students' satisfaction in spring 2020 sharply declined from 51% before their course went online to 19% after.
“Means and Neisler (2020) found in a national survey of college students that students' satisfaction in spring 2020 sharply declined from 51% satisfaction before their course went online to 19% after.”
From Online or Face to Face? The Modality of a Learning Strategies Course and Impacts on Grades, GPA, Retention and Persistence for Developmental Students (2026) · cites this paper as Means & Neisler, 2020
Students cited motivation as the primary issue with the shift to online learning, with 79% indicating this was a problem.
“Students cited motivation as the primary issue with the shift, with 79% of students indicating this was a problem (Means & Neisler, 2020).”
From Online or Face to Face? The Modality of a Learning Strategies Course and Impacts on Grades, GPA, Retention and Persistence for Developmental Students (2026) · cites this paper as Means & Neisler, 2020
Cited by
Sorted by citations
Engagement in Online Learning: Student Attitudes and Behavior During COVID-19
Hollister, B., Nair, P., Hill-Lindsay, S., & Chukoskie, L. (2022) · Frontiers in Education · doi:10.3389/feduc.2022.851019 · Cited by 317 · see citing works
Gelles, L. A., Lord, S. M., Hoople, G. D., Chen, D. A., & Mejia, J. A. (2020) · Education Sciences · doi:10.3390/educsci10110304 · Cited by 277 · see citing works
Grineski, S. E., Morales, D. X., & Collins, T. W. (2023) · CBE—Life Sciences Education · doi:10.1187/cbe.22-12-0243 · Cited by 3 · see citing works
- Authors
- Means, B., Neisler, J., & Associates, L. R.
- Publisher
- Digital Promise
- Published
- 2020-07
- OpenAlex
- W3101750219
- Cited by
- 251
- References
- 0
- Citations by year
- 2026: 16 · 2025: 21 · 2024: 42 · 2023: 56 · 2022: 67 · 2021: 42 · 2020: 7
- Type
- report
- Language
- en
- Open access
- closed
- Topics
- Social Sciences › Education › Education during COVID-19 pandemic
- Social Sciences › Education › Online and Blended Learning
- Social Sciences › Education › E-Learning and COVID-19
- Keywords
- COVID-19 pandemic, remote teaching, online learning, undergraduate students, student perceptions, student satisfaction, low-income students, underrepresented students, rural students, higher education
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review