The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.
Managing cultural diversity: implications for organizational competitiveness
Abstract
Executive Overview The recent business trends of globalization and increasing ethnic and gender diversity are turning managers' attention to the management of cultural differences. The management literature has suggested that organizations should value diversity to enhance organizational effectiveness. However, the specific link between managing diversity and organizational competitiveness is rarely made explicit and no article has reviewed actual research data supporting such a link. This article reviews arguments and research data on how managing diversity can create a competitive advantage. We address cost, attraction of human resources, marketing success, creativity and innovation, problem-solving quality, and organizational flexibility as six dimensions of business performance directly impacted by the management of cultural diversity. We then offer suggestions for improving organizational capability to manage this diversity.
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Cites
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Nemeth, C. J. (1986) · Psychological Review · doi:10.1037//0033-295x.93.1.23 · Cited by 1,254
From affirmative action to affirming diversity.
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Team composition in organizational settings: Issues in managing an increasingly diverse work force.
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A Race and Gender-Group Analysis of the Early Career Experience of MBAs
Cox, T., & Nkomo, S. M. (1991) · Work and Occupations · doi:10.1177/0730888491018004004 · Cited by 146
Self-citationEffects of Flexitime on Employee Attendance and Performance: A Field Experiment.
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Cited by
Corporate Governance, Board Diversity, and Firm Value
Carter, D. A., Simkins, B. J., & Simpson, W. G. (2003) · Financial Review · doi:10.1111/1540-6288.00034 · Cited by 3,353
Ely, R. J., & Thomas, D. A. (2001) · Administrative Science Quarterly · doi:10.2307/2667087 · Cited by 2,433
The Effects of Team Diversity on Team Outcomes: A Meta-Analytic Review of Team Demography
Horwitz, S. K., & Horwitz, I. B. (2007) · Journal of Management · doi:10.1177/0149206307308587 · Cited by 1,513
RACIAL DIVERSITY, BUSINESS STRATEGY, AND FIRM PERFORMANCE: A RESOURCE-BASED VIEW.
Richard, O. C. (2000) · Academy of Management Journal · doi:10.2307/1556374 · Cited by 1,302
Effects of Ethnic Group Cultural Differences on Cooperative and Competitive Behavior On a Group Task
Cox, T. H., Lobel, S. A., & McLeod, P. L. (1991) · Academy of Management Journal · doi:10.5465/256391 · Cited by 1,247
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Metadata
- Authors
- Cox, T. H., & Blake, S.
- Venue
- Academy of Management Perspectives
- Publisher
- Academy of Management
- Published
- 1991-03
- Volume
- 5
- Issue
- 3
- Pages
- 45-56
- ISSN
- 1558-9080 (ISSN-L)
- 1943-4529
- OpenAlex
- W2102513161
- Cited by
- 2,527
- References
- 9
- FWCI
- 31.68
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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