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Changing the deal while keeping the people
Abstract
Companies are in danger of losing the voluntariness that makes possible much of a business's ability to compete. As whole industries undergo restructuring, psychological contracts—those unwritten commitments made between workers and their employers—need to change in order to be kept. Service, quality, and innovation require higher contributions from people and therefore, a new psychological contract involving commitment and trust. In high contribution work settings, that means changing the deal while keeping the people. Changes which violate a contract or fail to substitute another effective one in its place won't do. And, even though the psychological contract is not legally binding, today's executive must know how successful firms transform it.
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Citations
Cited by
Resistance to Change: The Rest of the Story
Ford, J. D., Ford, L. W., & D'Amelio, A. (2008) · Academy of Management Review · doi:10.5465/amr.2008.31193235 · Cited by 1,084
Bartunek, J. M., Rousseau, D. M., Rudolph, J. W., & DePalma, J. A. (2006) · The Journal of Applied Behavioral Science · doi:10.1177/0021886305285455 · Cited by 538
Self-citationThe psychological contract in retrospect and prospect
Anderson, N., & Schalk, R. (1998) · Journal of Organizational Behavior · doi:10.1002/(sici)1099-1379(1998)19:1+<637::aid-job986>3.0.co;2-h · Cited by 508
Organizational change cynicism: The role of employee involvement
Brown, M., & Cregan, C. (2008) · Human Resource Management · doi:10.1002/hrm.20239 · Cited by 259
Authentic leadership and organizational culture as drivers of employees’ job satisfaction
Azanza, G., Moriano, J. A., & Molero, F. (2013) · Revista de Psicología del Trabajo y de las Organizaciones · doi:10.5093/tr2013a7 · Cited by 186
Metadata
- Authors
- Rousseau, D. M.
- Venue
- Academy of Management Perspectives
- Publisher
- Academy of Management
- Published
- 1996-02
- Volume
- 10
- Issue
- 1
- Pages
- 50-59
- ISSN
- 1558-9080 (ISSN-L)
- 1943-4529
- OpenAlex
- W2172063187
- Cited by
- 217
- References
- 0
- FWCI
- 18.01
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
