The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Turnover, Social Capital Losses, and Performance
Open accessAbstract
A theory of turnover, social capital losses, and store performance was developed and tested in 38 locations of a restaurant chain. We assessed the ability of social capital losses to predict variance in store-level performance above and beyond that predicted by overall turnover rate and in-role performance losses from turnover. We further predicted that turnover rate and network density would moderate the curvilinear relationship between social capital losses and performance. Results strongly supported turnover rate's moderation of social capital losses: performance declines from network disruptions were more apparent when overall turnover was low. The network density interaction prediction was not supported.
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Cites
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Adler, P. S., & Kwon, S.-W. (2002) · The Academy of Management Review · doi:10.2307/4134367 · Cited by 9,665
HUSELID, M. A. (1995) · Academy of Management Journal · doi:10.2307/256741 · Cited by 9,342
Burt, R. S. (1992) · doi:10.4159/9780674029095 · Cited by 9,093
Transactive Memory: A Contemporary Analysis of the Group Mind
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When small effects are impressive
Prentice, D. A., & Miller, D. T. (1992) · Psychological Bulletin · doi:10.1037/0033-2909.112.1.160 · Cited by 1,008
Cited by
Meta-Analytic Review of Employee Turnover as a Predictor of Firm Performance
Hancock, J. I., Allen, D. G., Bosco, F. A., McDaniel, K. R., & Pierce, C. A. (2013) · Journal of Management · doi:10.1177/0149206311424943 · Cited by 616
Shaw, J. D., Park, T., & Kim, E. (2013) · Strategic Management Journal · doi:10.1002/smj.2025 · Cited by 277
Self-citationChowdhury, S., Joel-Edgar, S., Dey, P. K., Bhattacharya, S., & Kharlamov, A. (2023) · The International Journal of Human Resource Management · doi:10.1080/09585192.2022.2066981 · Cited by 140
Chuang, C.-H., Chen, S.-J., & Chuang, C.-W. (2013) · Journal of Business Research · doi:10.1016/j.jbusres.2012.04.002 · Cited by 98
Jo, J., Chadwick, C., & Han, J. H. (2024) · Human Resource Management · doi:10.1002/hrm.22184 · Cited by 43
“Human capital losses diminish the value of the firm's HCRs (Nyberg & Ployhart, 2013), as it concerns not only the loss of human capital itself but also the erosion of social capital and disruption of the firm's strategic resources and capabilities (Shaw et al., 2005).”
Metadata
- Authors
- Shaw, J. D., Duffy, M. K., Johnson, J. L., & Lockhart, D. E.
- Venue
- Academy of Management Journal
- Publisher
- Academy of Management
- Published
- 2005-08
- Volume
- 48
- Issue
- 4
- Pages
- 594-606
- ISSN
- 0001-4273 (ISSN-L)
- 1948-0989
- OpenAlex
- W2002157733
- Cited by
- 445
- References
- 6
- FWCI
- 24.45
- Type
- journal article
- Language
- en
- Open access
- green
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