The Confronting Prejudiced Responses (CPR) Model: Applying CPR in Organizations
Abstract
Despite increased diversity efforts, stigmatized targets report frequent experiences with discrimination, particularly in its subtle, everyday forms. We argue that confrontation provides targets and nontargets a way to communicate dissatisfaction with discriminatory treatment, thereby promoting an inclusive climate. We review the Confronting Prejudiced Responses (CPR) Model (S. A. Goodwin, L. Ashburn-Nardo, & K. A. Morris, 2007, 2008), applying its principles to organizational contexts, and we offer practical suggestions for educating people about the roadblocks to confrontation and strategies for overcoming them
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Social psychology literature on bystander intervention suggests obstacles to observers responding to discrimination, including identifying it as discrimination, determining whether it is serious enough to respond, and taking responsibility for the response.
“Social psychology literature on bystander intervention suggests that there are several obstacles to observers responding to incidents of discrimination, including identifying it as discrimination, determining whether it is serious enough to respond, and taking responsibility for the response (Ashburn-Nardo, Morris, & Goodwin, 2008).”
From In Pursuit of Antiracist Social Justice: Denaturalizing Whiteness in the Academic Library (2015) · cites this paper as Ashburn-Nardo, Morris, & Goodwin, 2008
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References 80 · Cited by 265
- Authors
- Ashburn-Nardo, L., Morris, K. A., & Goodwin, S. A.
- Affiliations
- Indiana University–Purdue University Indianapolis
- Butler University (US)
- Purdue University West Lafayette (US)
- Venue
- Academy of Management Learning & Education
- Publisher
- Academy of Management
- Published
- 2008-09
- Volume
- 7
- Issue
- 3
- Pages
- 332-342
- ISSN
- 1537-260X (ISSN-L)
- 1944-9585
- OpenAlex
- W2156366171
- Cited by
- 265
- References
- 80
- Citations by year
- 2026: 21 · 2025: 22 · 2024: 32 · 2023: 17 · 2022: 32 · 2021: 14 · 2020: 25 · 2019: 19 · 2018: 10 · 2017: 10 · 2016: 8 · 2015: 13 · 2014: 12 · 2013: 12 · 2012: 9
- FWCI
- 10.42
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Academy of Management Learning and Education (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Social Sciences › Gender Studies › Gender Diversity and Inequality
- Social Sciences › Sociology and Political Science › Workplace Violence and Bullying
- Keywords
- confronting prejudice, discrimination, subtle discrimination, inclusive climate, organizational diversity, prejudice reduction
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