Cited by 133Library Science and AdministrationLibrary Science and Information LiteracyCritical Race Theory in Education

In Pursuit of Antiracist Social Justice: Denaturalizing Whiteness in the Academic Library

Open access
Brook, Freeda, Ellenwood, Dave, Lazzaro, Althea Eannace·2015·Library Trends

Abstract

This article examines racism and the culture of Whiteness in academic libraries in three major areas of public services: space, staffing, and reference service delivery. The authors perform a critical discourse analysis, drawing on critical race theory, critical geography, critical education, and social psychology to examine foundational library scholarship and professional standards. Academic libraries, as products and representations of their parent institutions, are situated within the well-documented systemic and institutional racism of higher education in the United States. This is reflected in the monocultural geography and spaces of academic libraries. It is seen in the organizational culture and hiring practices of libraries, which are overwhelmingly staffed by White workers, while serving an increasingly diverse student body. Finally, it is reflected in the traditional tenets of reference service delivery, including approachability, responsiveness, and objectivity. The authors argue that racism is embedded in academic libraries through a culture of Whiteness. Consistent with social justice traditions in librarianship, they offer tools and suggestions to realign the profession with antiracist values and practices that will enable libraries to better serve their communities.

Integrity signals

Registry

Crossref · 10.1353/lib.2015.0048

Cites

133 of 133 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

14 of 149 cited sources checked · 9 supported · 1 flagged · accuracy not yet measured

  • Premisecitation

    Research on racialized bias in virtual reference demonstrates that under-serving patrons of color extends to online environments.

    “Furthermore, the work of Shachaf, Oltmann, & Horowitz (2008) and Shachaf & Horowitz (2006) on racialized bias in virtual reference demonstrates that under-serving patrons of color extends to online environments, showing that the disembodied and abstracted nature of online service delivery is not a corrective for racialized bias (Milkman, Akinola, & Chugh, 2012).”
    Quote in the paperSubstantial claim2 of 3 sources checked
    • cites Shachaf, Oltmann, & Horowitz (2008) source

      The Discussion and Conclusions reports that this study found no statistically significant differences in virtual-reference service by ethnicity in academic or public libraries. It contrasts that finding with a smaller 2006 pilot study that suggested discrimination against African American and Arab patrons. Thus, this 2008 study does not demonstrate the under-serving attributed to it. (LLM, conf=0.91)

      Checked by a reasoning model — may be wrong.

      Experimental — accuracy not yet measured
    • cites Shachaf & Horowitz (2006) source
    • cites Milkman, Akinola, & Chugh, 2012 source
  • Premisecitation

    The ideal mission of libraries is perverted by racist structures endemic to American society.

    “the ideal mission of libraries is perverted by racist structures that are endemic to American society.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Honma, 2005 source
  • Interpretationcitation

    The diversity statements in the ACRL 2013 Guidelines align with the Access and Legitimacy paradigm.

    “This falls within the Access and Legitimacy paradigm described by Selden & Selden (2001), using the basic logic that because libraries have diverse clientele, they need diverse staff to meet their needs.”
    Quote in the paperNot a substantial claim1 of 2 sources checked
    • cites ACRL, 2013

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Selden & Selden (2001) source
  • Premisecitation

    Knapp et al. developed specific trainings to help staff feel empowered to speak up when they observed discriminatory remarks or actions within the library.

    “Knapp et al. (2012) developed specific trainings to help staff members feel empowered to speak up when they observed discriminatory remarks or actions within the library.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Knapp et al., 2012 source
  • Premisecitation

    The library profession is aware that White librarians are over-represented among its workers.

    “The library profession is amply aware that White librarians are over-represented among its workers (Neely & Peterson, 2007).”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Neely & Peterson, 2007 source
  • Classified as probably not a substantial claim. 52
  • May combine two claims. 51
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Universal testing under the No Child Left Behind Act of 2001 is racially biased and widens the gap between disadvantaged and privileged students.

    “Helen A. Moore (2005) argues that universal testing under the No Child Left Behind Act of 2001 is racially biased, widening the gap between disadvantaged students and their more privileged peers.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Moore, 2005
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Selden and Selden (2001), building on Thomas and Ely (1996), identify four paradigms of diversity and multiculturalism in organizations.

    “Selden & Selden (2001), drawing on the work of Thomas & Ely (1996), describe four paradigms of diversity and multiculturalism within organizations”
    Quote in the paperNot a substantial claim1 of 2 sources checked
    • cites Selden & Selden (2001) source
    • cites Thomas & Ely (1996)
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The ACRL 2011 Standards do not present a clear enough concept of diversity to determine its paradigm.

    “This document does not present a clear enough concept of diversity to determine under which of Selden & Selden's (2001) paradigms it would fall.”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites ACRL, 2011

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Selden & Selden (2001) source
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationcitation

    Retaining workers of color requires libraries to be welcoming spaces for staff and users, which requires fundamental change in library functioning.

    “In order to retain workers of color, libraries must be welcoming spaces for staff as well as for users, and this requires a fundamental change in the way libraries function (Peterson, 1995;Knapp et al., 2012;Alabi, 2015).”
    Quote in the paperNot a substantial claim1 of 3 sources checked
    • cites Peterson, 1995
    • cites Knapp et al., 2012 source

      The Introduction and “Desired Elements for Diversity Programming” (page not provided) call for improving libraries’ diversity climate, addressing intolerance among coworkers, and better serving patrons. The paper does not link these efforts to retaining workers of color or say that welcoming staff and users requires a fundamental change in how libraries function. (LLM, conf=0.85)

      Experimental — accuracy not yet measured
    • cites Alabi, 2015 source
  • Classified as probably not a substantial claim.

    Findingreasoning

    The ACRL 2011 Standards' performance indicator 8.5 mixes different concepts without defining them.

    “While it may indicate cultural diversity, this performance indicator mixes substantially different concepts without fully defining any of them, leaving each reader to interpret the standard at will.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites ACRL, 2011

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Findingcitation

    The assessment questions in the ACRL 2013 Guidelines do not address staff diversity, focusing instead on training and student-to-staff ratios.

    “These questions, however, do not address diversity of staff, focusing instead on adequate training and the ratio of students to library staff.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites ACRL, 2013

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingcitation

    The ACRL Diversity Standards lay out a framework for integrating diversity across library staff and services.

    “These standards lay out a framework for integrating diversity across library staff and services.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites ACRL, 2012

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given

    Academic library users whose needs are unmet have found ways around barriers that library workers unintentionally create.

    “Users of academic libraries whose needs are not being met have found ways around the barriers that library workers unintentionally construct.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingcitation

    The RUSA 2003 document acknowledges situational context but not users' lived experiences of oppression, privilege, and racism.

    “This statement acknowledges difference, or situational context, but does not acknowledge the likelihood that users enter reference desk interactions with the lived experiences of oppression, privilege, and racism.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites RUSA, 2003

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Premisecitation

    In education, critical race theory recognizes racism as central, permanent, and endemic to explaining individual experience in higher education.

    “In education, the epistemological foundations of CRT include the recognition that racism is central, permanent, and endemic to explaining individual experience in higher education.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Solorzano, 1998 source
  • Probably not a substantial claim: may not pass S4 (based).

    Premisenone given

    Academic libraries are overwhelmingly staffed by White workers while serving an increasingly diverse student body.

    “which are overwhelmingly staffed by White workers, while serving an increasingly diverse student body.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    White blindness is an ideology that obscures or ignores White identity and privilege while espousing color blindness.

    “White blindness, which is an ideology that obscures or ignores White identity and privilege while simultaneously espousing the”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Gusa, 2010 source
  • Classified as probably not a substantial claim.

    Premisecitation

    Critical race theory scholars challenge traditional claims by the education system to objectivity, neutrality, meritocracy, and equal opportunity.

    “CRT scholars challenge the traditional claims by the education system to objectivity, neutrality, meritocracy, and equal opportunity (Solorzano, 1998).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Solorzano, 1998 source
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Premisecitation

    Careless language about equality fails to address power imbalances and leads to weak equity policy and trivializes injustice.

    “such”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Peterson, 1995
  • May combine two claims.

    Premisecitation

    White faculty and students project stereotypes and misconceptions onto students of color, often oblivious to the harm caused.

    “White faculty and students project stereotypes and misconceptions onto students of color, often oblivious to the harm caused by their assumptions.”
    Quote in the paperSubstantial claim0 of 3 sources checked
    • cites Solorzano et al., 2000

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Davis et al., 2004

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Solorzano, 1998 source
  • May combine two claims.

    Premisecitation

    Public schools remain greatly segregated, with unequal funding and resources.

    “Studies show that public schools are still greatly segregated, while funding and resources are unequally distributed (Spatig-Amerikaner, 2012; Schott Foundation for Public Education, 2009).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Spatig-Amerikaner, 2012
    • cites Schott Foundation for Public Education, 2009

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Students of color are ignored or excluded by their professors and classmates.

    “Students of color are ignored or excluded by their professors and classmates.”
    • Also stated in: § Higher Education as the Context of Academic Libraries · plain
      “Others have described how their professors and fellow students disregard their opinions or exclude them from group projects (Solorzano et al., 2000;Davis et al., 2004).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Solorzano et al., 2000

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Davis et al., 2004

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    High-stakes testing is rooted in White values of individualism, competition, and meritocracy, as opposed to African American values of cooperation, collaboration, and socialization.

    “High-stakes testing itself is rooted in the values of individualism, competition, and meritocracy, which are all culturally White values as opposed to traditionally African American values such as cooperation, collaboration, and socialization (Rovai et al., 2005).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Rovai et al., 2005
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    Professional guidelines shape weak hiring practices in academic libraries.

    “an examination of how professional guidelines shape weak hiring practices”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    Racism in higher education does not occur in a vacuum, and many students of color do not enter academe on an equal playing field.

    “racism in higher education does not occur in a vacuum, and that many students of color are not entering the halls of academe on an equal playing field.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Study design and conductreasoning

    Critical discourse analysis is an appropriate method for this social justice project because it emphasizes action as its end result.

    “Its emphasis on action as its end result makes critical discourse analysis an appropriate method for this social justice project”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    An antiracist approach rejects most claims of neutrality and objectivity as coded instances of normative Whiteness in the profession.

    “this approach rejects most examples of”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Monoculturalism is the expectation that all individuals conform to one scholarly worldview stemming from beliefs in the superiority and normalcy of White culture.

    “Monoculturalism,”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Gusa, 2010 source
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    Realigning librarianship with antiracist values and practices will enable libraries to better serve their communities.

    “they offer tools and suggestions to realign the profession with antiracist values and practices that will enable libraries to better serve their communities.”
    • Also stated in: § Introduction · plain
      “realigning librarianship with antiracist values and practices will enable libraries to better serve their communities by working for the collective goal of antiracist social justice.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    The over-representation of White workers in the library profession negatively impacts users, staff, and organizations.

    “how the over-representation of White workers in the profession has a negative impact on users, staff, and organizations.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisereasoning

    Racialized groups have attendant social experiences, stigmas, and stereotypes and experience racism differently.

    “Racialized groups have attendant social experiences, stigmas, and stereotypes and experience racism in different ways and to varying degrees.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    White Institutional Presence is the multifaceted and often overlooked cultural domination of Whites and Whiteness in higher education that leads to discrimination and marginalization for students of color.

    “WIP is the multifaceted and often overlooked cultural domination of Whites and Whiteness in institutions of higher education that lead to discrimination and marginalization for students of color.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Gusa, 2010 source
  • May combine two claims.

    Premisecitation

    Diversity and multiculturalism discourse can ascribe difference and otherness, affirming Whiteness as the neutral and normal way of being in libraries.

    “celebrations of”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Hussey, 2010

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Race is socially constructed through social processes, not biological.

    “Although race is still popularly conceived of as a biological category, critical race theorists reject this notion and describe race as constructed through social processes (Yancey, 2003).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Yancey, 2003

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Taken together, White Institutional Presence mechanisms result in White cultural domination of higher education that is neglectful or abusive to people of color and often unnoticed by the cultural majority.

    “Taken together, these mechanisms result in a White cultural domination of higher education that is neglectful or even abusive to people of color within the institution, yet, with devastating effect, is often unnoticed by those in the cultural majority.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Gusa, 2010 source
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Study design and conductcitation

    Critical race theory is a productive and prudent lens for analyzing the professional texts because it disrupts common understandings of race and racism and delineates racism's intractability.

    “Critical race theory (CRT) is a productive and prudent lens through which to analyze the professional texts chosen for each section of this article, because this approach disrupts common understandings and discourses of race/racism both by unearthing complexities of the concept of race and by delineating the intractability of racism (Valdes et al., 2011).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Valdes et al., 2011

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Premisecitation

    White ascendency leads to a sense of White entitlement, the notion that it is right and natural for Whites to maintain control over spaces, discourses, and outcomes.

    “White ascendency, the system of”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Gusa, 2010 source
  • May combine two claims.

    Premisecitation

    Spaces are socially constructed moment to moment by occupants while bearing physical evidence of past power.

    “spaces are socially constructed moment to moment by those who occupy them, while simultaneously bearing the physical evidence of those who have exerted power over them in the past (Lefebvre, 1991).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Lefebvre, 1991
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    Because systems of oppression play a major role in American life, the power expressed in campus architecture is invariably connected to a normative, male, able-bodied, upwardly mobile Whiteness.

    “Because of the systems of oppression that still play a major role in American life, that power is invariably connected to a normative (male, able-bodied, upwardly mobile) Whiteness.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    A majority of students experience harassment on campus; White students most often experience gender-based harassment, while students of color most often report race- or ethnicity-based harassment.

    “Rankin and Reason (2005) found that while a majority of students (84 percent) experience harassment on campus, White students most often experience harassment based on gender, while students of color most often report harassment based on race or ethnicity (p.49).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Rankin and Reason, 2005 source
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    Students' experiences of race in higher education occur on campuses and in physical contexts with racist histories, associations, and performative influences.

    “Students' myriad experiences of race in higher education-whether privileged or discriminatory-happen on campuses and within physical contexts that have racist histories, associations, and performative influences.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    College campuses are imbued with the same assumptions, imaginations, fantasies, and intentions as academic libraries.

    “college campuses are imbued with all of the same assumptions, imaginations, fantasies, and intentions as academic libraries.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationcitation

    Feeling intimidated in higher education spaces is common, but may be compounded for students who already feel they do not belong on campus because of race.

    “While feeling intimidated in spaces of higher education is a common experience for many students, this feeling may be compounded for students who already feel that they do not belong on campus on the basis of their race.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    White students find their campuses more accepting and perceive less racism than students of color.

    “Harper & Hurtado (2007) found research consistently showing that White students find their campuses to be more accepting and perceive less racism than do students of color.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Harper & Hurtado, 2007 source
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationnone given

    Princeton's example, though extreme, is not unique; similar architectural echoes exist on campuses nationwide.

    “The Princeton example, while extreme, is by no means unique, as evidenced by its architectural echoes on campuses nationwide.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Students of color are more likely to report campus racial climate as hostile, racist, or unfriendly, while more White students say it is improving.

    “Students of color are more likely to report the campus racial climate as”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Rankin and Reason, 2005 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Under-representation of non-White cultures suggests White cultural norms are something to aspire to if students and faculty of color are to succeed in higher education.

    “It further suggests that White cultural norms are something to be aspired to if students and faculty of color are to succeed in higher education.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Because of a cultural history of excluding people of color from power and decision making and a racially homogenous profession, past and present decision makers about library spaces tend to share a cultural understanding of what faculty and student work is and should be; this may differ from realities of library staff and students of color.

    “Unfortunately, with a cultural history of excluding people of color from positions of power and decision making, and a profession that continues to be extremely racially homogenous, those who have made decisions about library spaces in the past and those who continue to make them in the present tend to have a shared cultural understanding of what the work of faculty and students is and should be.S”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Adkins & Hussey, 2006 source
  • May combine two claims.

    Premisecitation

    Black students have lower satisfaction with campus racial climates and report more biased treatment than Asian American, Latino/a, Native American, and White peers.

    “Black students have lower satisfaction with their campus racial climates and report more biased treatment than their Asian American, Latino/a, Native American, and White peers (Harper & Hurtado, 2007).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Harper & Hurtado, 2007 source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    For Chicana/o students, the campus physical world elicits cultural alienation through sculptures, buildings, flyers, and office postings that do not reflect Chicana/o histories or experiences; cars and clothes of the predominantly White student body further evidence physical reproduction of White middle-class culture.

    “A student's physical world also elicits cultural alienation, featuring campus sculptures, buildings, flyers, and office postings that do not reflect Chicana/o histories or experiences.The cars and clothes of the predominantly White student body further evidence the physical reproduction of White middle-class culture”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Yosso & Lopez, 2010

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Premisecitation

    Built environments are socially produced by construction and architecture as a project embedded in a spatial context.

    “Lefebvre describes one of the ways in which built environments are socially produced:”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Lefebvre, 1991
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    Each of these library space examples communicates something specific about anticipated users, behaviors, and cultural histories, and by omission excludes those not anticipated.

    “While each of these examples has multiple meanings-some desirable, beautiful, or functional-they each communicate something specific about the anticipated users, behaviors, and cultural histories of those in that space, and, by omission, they exclude those who are not anticipated (O'Gorman, 1998, pp.95-96).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites O'Gorman, 1998

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationcitation

    Students and faculty of color frequently subvert White norms and make spaces their own, but such actions oppose a White norm and entail duress.

    “While students and faculty of color frequently subvert those norms, and make spaces their own, such actions are frequently in opposition to a White norm and entail the duress of opposition to accepted ways of being.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § In Pursuit of Antiracist Social Justice: Denaturalizing Whiteness in the Academic Library

    The ivy of the Ivy League refers to an architectural adornment cultivated to mirror Oxford and Cambridge.

    “the”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Maynard, 2012

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The impression a college campus gives is invariably a play for conceptual power.

    “The impression that a college campus gives-be it one of pseudo-classical prestige or of visionary modernity-is invariably a play for conceptual power (O'Gorman, 1998, pp. 97-98).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites O'Gorman, 1998

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation

    A Mount Holyoke alumna connected the library reading room's resemblance to Westminster Hall, an iconic space of White male power and privilege, to her identity as a scholar who would access power and privilege through education.

    “In this passage, the alumna draws an implicit connection between the resemblance of the library's reading room to an iconic space of White, male power and privilege (Westminster Hall is the historic seat of the British Parliament), and her identity as a scholar who would access power and privilege through her education.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Gieseking, 2007 source
  • May combine two claims.

    Premisecitation

    In one study, White participants ranked White and Black job candidates; when applicants were very weak or very strong, participants showed no discrimination against Black candidates, but when candidates were moderately qualified, White participants recommended Black candidates significantly less often than White candidates.

    “In one study, White participants were presented with interview excerpts and asked to rank White and Black job candidates.When applicants were either very weak or very strong, the participants did not exhibit any discrimination against the Black candidates.Yet in less clear situations, when candidates were moderately qualified, the White study participants recommended Black candidates significantly”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Gaertner & Dovidio, 2005 source
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    By learning about study habits, architectures, and ideal learning environments of marginalized students, and being invested in constant transformation of library spaces, library workers can create spatial responsiveness.

    “By learning about the study habits, architectures, and ideal learning environments of marginalized students, and being invested in the constant transformation and change of library spaces, library workers can create spatial responsiveness.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Long (2011) found many Latino/a participants had positive associations with public libraries from youth as places of cultural and social value, but in college those same students expressed confusion or ambivalence about the purpose and value of academic libraries.

    “In his study of Latino/a students' perceptions and use of the academic library, Long (2011) found that many participants had positive associations with public libraries from their youth as places of cultural and social value.Yet in college those same students expressed confusion or ambivalence about the purpose and value of academic libraries.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Long, 2011 source
  • May combine two claims.

    Premisecitation

    Thornton (2001) examined job satisfaction of female African American librarians and found they experienced isolation and racial discrimination, and that the combination of race and gender made these librarians the least satisfied of any group in the profession.

    “Similarly, Thornton (2001) examined the job satisfaction of female African American librarians and found that they experienced isolation and racial discrimination, and that the combination of race and gender made these librarians the least satisfied of any group in the profession.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Thornton, 2001 source
  • May combine two claims.

    Premisecitation

    How space is occupied is influenced by inherited physical structures, what is put in the space, how it is configured, regulated, and resisted.

    “While the way in which space is occupied is largely influenced by inherited physical structures, it is also influenced by what is put in that space (Costello, 2001), how it is configured, how it is regulated, and how it is resisted.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Costello, 2001

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    In practice, the process-oriented approach is not as effective as goal-oriented programs because the presumption of fairness in the process ignores the system of racial oppression in society.

    “However, in practice the process-oriented approach is simply not as effective as goal-oriented programs (Tatum, 1999), because the presumption of fairness in the process entirely ignores the system of racial oppression in society.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Tatum, 1999

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • Rests on an assumption: There is not a level playing field in access to information.
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    In a goal-oriented approach, organizations can seek a more diverse candidate pool by advertising and recruiting in racial minority-focused publications, universities, and networks, and can direct hiring committees to favor qualified candidates aligned with diversity hiring goals.

    “In this type of approach, organizations can seek to create a more diverse candidate pool by actively advertising and recruiting in racial minority-focused publications, universities, and networks.Further, an organization can direct its hiring committee to favor any qualified candidates who are also aligned with the organizations' diversity hiring goals (Tatum, 1999).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Tatum, 1999

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Some studies found greater or more consistent library use by students of color, but numerous studies across many institutions find evidence of disparate library experiences for students of color.

    “While there are some studies that have found greater or more consistent use of the library by students of color (Whitmire, 2003), there are numerous studies across many institutions that find evidence of disparate library experiences for students of color.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Whitmire, 2003 source
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    Statistical evidence from across the country makes clear that the problem does not lie only in certain communities or institutions but at the heart of the profession, encoded into its standards, expectations, and behaviors.

    “While the anecdotal evidence is often the most compelling, the statistical evidence from across the country makes it clear that the problem does not lie only in certain communities or institutions but at the heart of the profession, encoded into its standards, expectations, and behaviors.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationcitation

    These ACRL guidelines are an example of Espinal's assertion that the profession appears neutral and objective yet is coded White.

    “These guidelines are an example of Espinal's (2001) assertion that the profession appears neutral and objective, yet is in fact coded White.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Espinal, 2001

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    It is not the case that only Black librarians can help Black students, or only Latino/a librarians can help Latino/a students.

    “It isn't the case, of course, that only Black librarians can help Black students, or that only Latino/a librarians can help Latino/a students.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    In a white-dominated society, standards of librarianship are applied and described as neutral, universal, and true for all people, but the criteria are not universal and come from a white perspective.

    “In a white-dominated society, standards are applied and are described as neutral, universal, and true for all people.But in fact the criteria are not universal.They come from a white perspective.(p.141)”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Espinal, 2001

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationcitation

    Learning about communities served, including their needs, histories, and experiences, and including them in decision making over library spaces will help transform academic library spaces into ones that reflect and support work and contributions of communities of color.

    “Learning about the communities that should be served by those spaces-what their needs, histories, and experiences are-and including them in decisionmaking processes over library spaces will help to transform academic library spaces into ones that reflect and support the work and contributions of the communities of color that should be served.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    Students of color often feel marginalized and unwelcome by their institutions, and those feelings can extend to campus libraries.

    “As demonstrated above, students of color often feel marginalized and unwelcome by the institutions they attend, and those feelings can extend to their campus libraries.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationcitation

    Without training and support, it is difficult for library workers to identify and address racism and discrimination, which can create hostile climates for students and other library users.

    “Without training and support, it is difficult for library workers to identify and address instances of racism and discrimination, which in turn can create hostile climates for students and other library users.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Premisecitation

    The process-oriented approach is often favored by hiring managers and is more consistent with White cultural notions of meritocracy.

    “The process-oriented approach is often favored by hiring managers (Davis & West, 1984), and it is more consistent with the White cultural notions of meritocracy.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Davis & West, 1984 source
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationcitation

    Many library workers have daily decision-making power over at least some spatial practices, and without critical antiracist spatial consciousness they are likely to reproduce monocultural spaces.

    “Many library workers have daily decision-making power over at least some of these spatial practices, and without critical antiracist spatial consciousness, they are likely to reproduce monocultural spaces.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    White Institutional Presence proscribes certain modes of behavior for libraries, alienating students of color and contributing to estrangement between White students and their peers of color.

    “White Institutional Presence proscribes certain modes of behavior for libraries, alienating students of color and contributing to the estrangement between White students and their peers of color.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Downing (2009) found that for librarians of color race is the most salient aspect of their identity when approaching their work, while for most White librarians race held little or no bearing on their professional work.

    “Downing (2009) found that for librarians of color race is the most salient aspect of their identity when approaching their work.Yet the opposite is true for White librarians, for most of whom race held little or no bearing on their professional work.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Downing, 2009
  • May combine two claims.

    Premisecitation

    Students from marginalized communities often gravitate toward staff who share their background or a common language other than English, while lack of staff diversity sometimes inhibits these students from seeking help or using the library.

    “Students from marginalized communities often gravitate toward staff members who offer the comfort and familiarity of a shared background or a common language other than English, while a lack of diversity among the staff sometimes inhibits these students from seeking help or even using the library (Bonnet & McAlexander, 2012;Elteto & Jackson, 2008;Long, 2011).”
    Quote in the paperSubstantial claim0 of 3 sources checked
    • cites Bonnet & McAlexander, 2012 source
    • cites Elteto & Jackson, 2008 source
    • cites Long, 2011 source
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The difference in salience of race may reflect the perceived neutrality of Whiteness in librarianship and higher education.

    “This may be a reflection of the perceived neutrality of Whiteness in librarianship and in higher education.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationnone given

    Focusing solely on the numerical racial gap ignores both causes and implications of the situation.

    “While this racial gap is striking, focusing solely on these numbers in and of themselves ignores both the causes and the implications of the situation.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    The apolitical stance limits library workers' abilities to participate in antiracist reference practices and reinforces the status quo.

    “This stance not only limits library workers' abilities to participate in antiracist reference practices, but it also reinforces the status quo.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.

    Interpretationreasoning

    A diverse and culturally competent staff is perhaps the only way to create safe, welcoming spaces and develop needed services.

    “A diverse and culturally competent staff is perhaps the only way to create safe, welcoming spaces and to develop the services that students need and want.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Premisenone given

    Librarians are generally encouraged to take an objective or neutral approach to reference queries.

    “When engaging the specific content of reference queries, librarians are generally encouraged to take an objective or neutral approach to assisting patrons.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning

    If library workers do not recognize and mitigate microaggressions, they fail to be culturally responsive and may perpetuate racist practices.

    “If library workers do not recognize microaggressions that they enact or see enacted in the reference desk space and work to decrease them and to mitigate their impact, then they are failing to be culturally responsive and may be further perpetuating racist practices.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    The ACRL Diversity Standards exhibit a more nuanced and holistic sense of diversity than other ACRL documents.

    “This set of standards clearly exhibits a far more nuanced and holistic sense of diversity than do the other ACRL documents.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites ACRL, 2012

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationnone given

    Questions with consequences on racialized lives come up constantly in reference, yet they have not been central to ethical debates.

    “While questions like these may arise occasionally, questions that have consequences on the lived, racialized lives of users come up constantly, which begs the question: Why have the latter questions not been at the center of ethical debates?”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning

    Taking antiracist steps toward caring will contribute to distributing the impact of reference services more equitably.

    “Taking these antiracist steps toward caring for academic communities in this manner will contribute to distributing the impact of reference services more equitably in these communities.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    Broadly applied, the principle of objectivity becomes an apolitical stance, but library users live politicized lives.

    “Broadly applied, the principle of objectivity becomes an apolitical stance, but library users live politicized lives.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    If reference librarians lack a collective antiracist stance, they send a message that racial injustice is not of primary concern or that the profession has transcended racism.

    “If reference librarians do not have a collective antiracist stance, then they send a message to their user communities that racial injustice is not of primary concern, or that they have transcended racism as a profession.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    Relegating diversity to its own set of standards potentially allows other ACRL documents to ignore or sideline diversity issues.

    “While one can hope that libraries and librarians will use these standards as a framework to create more inclusive and robust organizations, relegating the concept of diversity to its own set of standards potentially allows other documents to ignore or sideline diversity issues.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites ACRL, 2012

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Culturally responsive caring practices have been developed in education and are beginning to be elaborated in library literature.

    “in the field of education (Gay, 2010) and that are beginning to be elaborated in library literature (Chu, 1999(Chu, , 2014) ) need to be an active and intentional dimension of reference work.”
    Quote in the paperSubstantial claim0 of 3 sources checked
    • cites Gay, 2010

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Chu, 1999

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Chu, 2014

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationreasoning

    Structural racism is complex and experienced in varied ways, so no single strategy exists for partnering with students of different racial identities to challenge racism.

    “Structural racism is complex, and individuals experience it in a range of ways; therefore, there is no one particular strategy for partnering with students with different racial identities in order to challenge racism.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    The lack of people of color in the library profession is a problem of both hiring and retention.

    “There are many ways to go about this, and as discussed above, the lack of people of color in the profession is not simply a problem with hiring, but with retention as well (Reese & Hawkins, 1999).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Reese & Hawkins, 1999
  • May combine two claims.

    Interpretationcitation

    The GBP employs monoculturalism and White blindness by ignoring cultural plurality and White dominance.

    “However, the document employs what Gusa (2010) calls monoculturalism and White blindness by ignoring both the plurality of cultures and the dominance of White perspectives and influence upon the field.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Gusa (2010) source
87 of 87
  • The authors state this as an assumption.

    Academic libraries, like other campus spaces, are sometimes spaces where racism and stereotypes play out.

    “However, given that academic libraries exist within their larger institutional climate, it is reasonable to assume that the library, like other spaces on campus, is sometimes a space where racism and stereotypes play out.”
  • The paper relies on this without support.

    There is not a level playing field in access to information.

    “However, it is important to recognize that there is not a level playing field in terms of access to information”
  • The paper relies on this without support.

    The academic library profession is overwhelmingly White.

    “The overwhelming Whiteness of the academic library profession compels library workers to apply an antiracist lens to the possibility of White Institutional Presence in their libraries”
  • The paper relies on this without support.

    Students from racial minority groups report alienation in academic library settings.

    “The value of this awareness lies in the ways in which it can begin to explain why students of color report feeling alienated in their academic library spaces and why retention of librarians of color is so unsuccessful.”
  • The paper relies on this without support.

    Libraries have poor success retaining librarians of color.

    “The value of this awareness lies in the ways in which it can begin to explain why students of color report feeling alienated in their academic library spaces and why retention of librarians of color is so unsuccessful.”
  • The paper relies on this without support.

    White Institutional Presence can displace the experiences and traditions of people who do not identify with Whiteness.

    “how WIP can force out the experiences and traditions of those who don't identify with Whiteness.”
  • The paper relies on this without support.

    Systems of oppression are interconnected.

    “just as the mechanisms of oppression are interlocking, resistance to them must also be complex and interwoven.”
  • The paper relies on this without support.

    Genuine diversity will produce disagreements and probably necessitate giving up longstanding advantages; conflict is painful yet potentially transformative.

    “Real diversity will lead to differences of opinion and will likely require the relinquishing of long-held privilege; discord is painful, but it can also be transformative.”
  • The paper relies on this without support.

    If libraries do not incorporate and respect marginalized viewpoints, they will keep struggling to retain staff of color and will keep embodying White culture.

    “Without integrating and valuing nondominant perspectives, libraries will continue to have difficulty retaining workers of color and will continue to reflect and uphold White culture.”
9 of 9

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Seale citation points outside the listed chapter pages

    Minor

    The text attributes a quotation to page 156 of Seale (2013), but the reference lists that chapter as pages 39-62.

1 of 1

Cites

Flagged first, then by citations

23 of the 156 references couldn’t be matched to a known paper.

Research works printed but not linked: 8

  1. [11]11. Bonnett, A. (1999). Anti-racism. New York: Routledge.
  2. [13]13. Chu, C. M. (1999, July). Transformative information services: Uprooting race politics. Paper pre- sented at Proceedings of the Black Caucus of the American Library Association Confer- ence, Las Vegas, NV.
  3. [57]57. Lazzaro, A., Mills, S., Garrad, T., Ferguson, E., Watson, M., & Ellenwood, D. (2014). Trans- forming our community: Forming a team around cultural competency work. C&RL News, 75(6), 332-335.
  4. [68]68. Melamed, J. (2014). Diversity. In B. Burgett and G. Hendler (Eds.), Keywords for American Cultural Studies (2nd ed., pp. 84-88). New York: New York University Press.
  5. [77]77. O'Gorman, J. F. (1998). ABC of architecture. Philadelphia: University of Pennsylvania Press.
  6. [113]113. Wilson, W. (1902). President Wilson's address. Princeton Alumni Weekly, 3(2), 199-204.
  7. [117]117. Freeda Brook is the acquisitions and resource management librarian at Luther Col- lege in Decorah, Iowa. Previously she was the head of user services at Roosevelt University in Chicago. Ms. Brook completed her MLIS and MPA at the University of Washington, Seattle, with a joint thesis entitled "Fostering a Culture of Assessment: Report on Creating a Library Assessment Plan at Highline Community College." She also holds a BA in political science from Grinnell College.
  8. [120]120. Althea Eannace Lazzaro is a reference and instruction librarian at Seattle Central College. Before joining the full-time faculty of Seattle Central she was research and instruction/geography and community psychology librarian at the University of Washington's Bothell Campus, and a reference and instruction librarian at Highline and Shoreline Community Colleges. In addition to her MLIS from the University of Washington, Ms. Lazzaro holds an MA from King's College, London, in literature and a BA from Oberlin College in English and gender studies. Previous publications include coauthorship of "The Bonds of Organization: Zine Archives and the Archival Tradition," in the Journal of Western Archives (2013) and "Cultural Competency on Campus: Applying the ACRL Diversity Standards," in College and Research Library News (2014).

Cited by

Sorted by citations

Authors
Brook, F., Ellenwood, D., & Lazzaro, A. E.
Venue
Library Trends
Publisher
Project MUSE
Published
2015-09
Volume
64
Issue
2
Pages
246-284
ISSN
  • 0024-2594 (ISSN-L)
  • 1559-0682
OpenAlex
W2286874693
Cited by
133
References
156
Citations by year
2026: 7 · 2025: 11 · 2024: 13 · 2023: 15 · 2022: 16 · 2021: 26 · 2020: 16 · 2019: 13 · 2018: 9 · 2017: 5 · 2016: 2
FWCI
43.00
Type
journal article
Language
en
Open access
Locations
  • Library trends (publishedVersion)
  • Illinois Digital Environment for Access to Learning and Scholarship (University of Illinois at Urbana-Champaign) (submittedVersion)
  • Project Muse (Johns Hopkins University) (submittedVersion)
  • ResearchWorks at the University of Washington (University of Washington) (submittedVersion, cc-by-nc-nd)
Topics
  • Social Sciences › Library and Information Sciences › Library Science and Administration
  • Social Sciences › Library and Information Sciences › Library Science and Information Literacy
  • Social Sciences › Sociology and Political Science › Critical Race Theory in Education
Keywords
anti-racism, whiteness, academic libraries, racism in higher education, library space, library staffing, hiring practices, organizational culture, critical race theory, critical geography

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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

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Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-02.

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