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Cited by 251International Student and Expatriate ChallengesManagement and Marketing EducationLanguage, Communication, and Linguistic Studies

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Can Business Schools Make Students Culturally Competent? Effects of Cross-Cultural Management Courses on Cultural Intelligence

Eisenberg, Jacob, Lee, Hyun-Jung, Brück, Frank, Brenner, Barbara, Claes, Marie-Therese, Mironski, Jacek, Bell, Roger·2013·Academy of Management Learning & Education
DOI 10.5465/amle.2012.0022
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Abstract

The rapid increase in courses dealing with cross-cultural management (CCM), brought about by economies' globalization and increased workforce mobility motivated us to examine the impact of cross-cultural management courses on cultural intelligence. Cultural intelligence (CQ) refers to individual's abilities and skills to effectively manage interactions in cross-cultural situations. It includes four dimensions: metacognitive, cognitive, motivational and behavioral. In two multinational longitudinal studies using matched samples and pre- postintervention measures, we assessed the effects of academic CCM courses on students' CQ. We found that after the courses, students' overall CQ was significantly higher than at Time 1. No effects on CQ were detected in the control group, where students worked in multicultural settings but did not take a CCM course. Cross-cultural management courses had stronger effects on metacognitive and cognitive CQ than on motivational and behavioral CQ. We found an interesting pattern regarding students' international experience: While international experience in Time 1 positively related to students' CQ, at Time 2, this relationship became nonsignificant (Study 1). These findings contribute to understanding the antecedents of cultural intelligence and how educational interventions affect it, with practical implications for designing and developing international management education and training programs.

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Metadata

Authors
Eisenberg, J., Lee, H.-J., Brück, F., Brenner, B., Claes, M.-T., Mironski, J., & Bell, R.
Affiliations
  • University College Dublin (IE)
  • London School of Economics and Political Science (GB)
  • Bocconi University (IT)
  • Universität für Weiterbildung Krems (AT)
  • Louvain School of Management
  • Warsaw School of Economics (SGH)
  • Esade (ES)
ORCID
Venue
Academy of Management Learning & Education
Publisher
Academy of Management
Published
2013-12
Volume
12
Issue
4
Pages
603-621
ISSN
  • 1537-260X (ISSN-L)
  • 1944-9585
DOI
10.5465/amle.2012.0022
OpenAlex
W2102881054
Cited by
251
References
41
Citations by year
2026: 15 · 2025: 13 · 2024: 10 · 2023: 26 · 2022: 22 · 2021: 24 · 2020: 41 · 2019: 23 · 2018: 20 · 2017: 13 · 2016: 20 · 2015: 14 · 2014: 7 · 2013: 3
FWCI
43.26
Type
journal article
Language
en
Open access
closed
Locations
  • Academy of Management Learning and Education (publishedVersion)
  • London School of Economics and Political Science Research Online (London School of Economics and Political Science) (acceptedVersion)
  • WU Research (submittedVersion)
Topics
  • Social Sciences › Communication › International Student and Expatriate Challenges
  • Social Sciences › Education › Management and Marketing Education
  • Social Sciences › Communication › Language, Communication, and Linguistic Studies
Keywords
cultural intelligence, business education, metacognitive cultural intelligence, cognitive cultural intelligence, motivational cultural intelligence, behavioral cultural intelligence, international experience, international management education, educational intervention

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Eisenberg, J., Lee, H.-J., Brück, F., Brenner, B., Claes, M.-T., Mironski, J., & Bell, R. (2013). Can Business Schools Make Students Culturally Competent? Effects of Cross-Cultural Management Courses on Cultural Intelligence. Academy of Management Learning & Education. https://doi.org/10.5465/amle.2012.0022