Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance
Abstract
We enhance the theoretical precision of cultural intelligence (CQ: capability to function effectively in culturally diverse settings) by developing and testing a model that posits differential relationships between the four CQ, dimensions (metacognitive, cognitive, motivational and behavioural) and three intercultural effectiveness outcomes (cultural judgment and decision making, cultural adaptation and task performance in culturally diverse settings). Before testing the model, we describe development and cross-validation (N = 1,360) of the multidimensional cultural intelligence scale (CQS) across samples, time and country. We then describe three substantive studies (N = 794) in field and educational development settings across two national contexts, the USA and Singapore. The results demonstrate a consistent pattern of relationships where metacognitive CQ and cognitive CQ predicted cultural judgment and decision making; motivational CQ and behavioural CQ predicted cultural adaptation; and metacognitive CQ and behavioural CQ predicted task performance. We discuss theoretical and practical implications of our model and findings.
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Individuals skilled at behavior regulation would be able to suppress any familiar behaviors inappropriate to the cultural context, generate the appropriate behavior for that situation, or perhaps choose not to engage in any behavior at all.
“Individuals skilled at behavior regulation would be able to suppress any familiar behaviors inappropriate to the cultural context, generate the appropriate behavior for that situation, or perhaps choose not to engage in any behavior at all (e.g., Ang et al., 2007).”
From Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions (2016) · cites this paper as Ang et al., 2007
This tendency is apparent in the trend for ICC validity evidence to be collected primarily by those whose names are attached to the development of the assessment.
“This tendency is apparent in the trend for ICC validity evidence to be collected primarily by those whose names are attached to the development of the assessment (e.g., Ang et al., 2007).”
From Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions (2016) · cites this paper as Ang et al., 2007
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“Metacognitive CQ reflects mental processes that individuals use to acquire and understand cultural knowledge, including knowledge of and control over individual thought processes (Flavell, 1979) relating to culture.”
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Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions
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“Individuals skilled at behavior regulation would be able to suppress any familiar behaviors inappropriate to the cultural context, generate the appropriate behavior for that situation, or perhaps choose not to engage in any behavior at all (e.g., Ang et al., 2007).”
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- Authors
- Ang, S., Van Dyne, L., Koh, C., Ng, K. Y., Templer, K. J., Tay, C., & Chandrasekar, N. A.
- Affiliations
- Nanyang Technological University (SG)
- Venue
- Management and Organization Review
- Publisher
- Cambridge University Press (CUP)
- Published
- 2007-11
- Volume
- 3
- Issue
- 3
- Pages
- 335-371
- ISSN
- 1740-8776 (ISSN-L)
- 1740-8784
- OpenAlex
- W2139503022
- Cited by
- 2,216
- References
- 3
- Citations by year
- 2026: 165 · 2025: 179 · 2024: 150 · 2023: 167 · 2022: 156 · 2021: 191 · 2020: 202 · 2019: 170 · 2018: 116 · 2017: 114 · 2016: 123 · 2015: 101 · 2014: 100 · 2013: 103 · 2012: 69
- FWCI
- 77.87
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Management and Organization Review (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Communication › International Student and Expatriate Challenges
- Social Sciences › Psychology › Social Psychology › Cultural Differences and Values
- Social Sciences › Communication › Language, Communication, and Linguistic Studies
- Keywords
- cultural intelligence, Cultural Intelligence Scale, metacognitive cultural intelligence, cognitive cultural intelligence, motivational cultural intelligence, cultural adaptation, task performance, intercultural effectiveness, intercultural competence
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