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Organizational Effectiveness: A Multiple-Constituency Approach
Abstract
Current approaches to organizational effectiveness are conceptually conflicting and empirically arid. They appear handicapped by a desire to produce a single effectiveness statement about any given organization. We propose a “multiple-constituency” approach to avoid this requirement, explicitly assuming that an organization's different constituencies will form different assessments of its effectiveness. We also suggest several conceptual and empirical implications of this reorientation.
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Citations
Cites
Differentiation and Integration in Complex Organizations
Lawrence, P. R., & Lorsch, J. W. (1967) · Administrative Science Quarterly · doi:10.2307/2391211 · Cited by 3,937
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Herremans, I. M., Akathaporn, P., & McInnes, M. (1993) · Accounting, Organizations and Society · doi:10.1016/0361-3682(93)90044-7 · Cited by 391
The determinants of effectiveness in primary health care teams
Poulton, B. C., & West, M. A. (1999) · Journal of Interprofessional Care · doi:10.3109/13561829909025531 · Cited by 234
Delivering stepped care: an analysis of implementation in routine practice
Richards, D. A., Bower, P., Pagel, C., Weaver, A., Utley, M., Cape, J., Pilling, S., Lovell, K., Gilbody, S., Leibowitz, J., et al. (2012) · Implementation Science · doi:10.1186/1748-5908-7-3 · Cited by 183
HRD interventions, employee competencies and organizational effectiveness: an empirical study
Potnuru, R. K. G., & Sahoo, C. K. (2016) · European Journal of Training and Development · doi:10.1108/ejtd-02-2016-0008 · Cited by 113
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Metadata
- Authors
- Connolly, T., Conlon, E. J., & Deutsch, S. J.
- Venue
- Academy of Management Review
- Publisher
- Academy of Management
- Published
- 1980-04
- Volume
- 5
- Issue
- 2
- Pages
- 211-218
- ISSN
- 0363-7425 (ISSN-L)
- 1930-3807
- OpenAlex
- W1980035766
- Cited by
- 378
- References
- 1
- FWCI
- 6.40
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
