The DOI matches its Crossref record; 130 of the 130 references it cites were found in a registry or an index.
The Forgiving Organization: A Multilevel Model of Forgiveness at Work
Abstract
We introduce a multilevel model of workplace forgiveness and present forgiveness climate as an organizational-level phenomenon that explains when and why employees respond to conflict prosocially. We begin with an examination of the core cultural values that allow forgiveness climates to emerge, including restorative justice, compassion, and temperance. We then explore how the organizational environment, organizational practices, and leader attributes produce these core cultural values and facilitate forgiveness climate emergence. Drawing from a sensemaking perspective, we subsequently examine the cross-level impact of forgiveness climate on individual employees, as well as the boundary conditions of these effects. We conclude with a discussion of our model's contributions and implications for future theory building and empirical research.
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Cites
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Cited by
Examining workplace mindfulness and its relations to job performance and turnover intention
Dane, E., & Brummel, B. J. (2014) · Human Relations · doi:10.1177/0018726713487753 · Cited by 568
The Grateful Workplace: A Multilevel Model of Gratitude in Organizations
Fehr, R., Fulmer, A., Awtrey, E., & Miller, J. A. (2017) · Academy of Management Review · doi:10.5465/amr.2014.0374 · Cited by 331
Self-citationCARE AND COMPASSION THROUGH AN ORGANIZATIONAL LENS: OPENING UP NEW POSSIBILITIES.
RYNES, S. L., BARTUNEK, J. M., DUTTON, J. E., & MARGOLIS, J. D. (2012) · Academy of Management Review · doi:10.5465/ami.2012.0124 · Cited by 264
Neubert, M. J., Hunter, E. M., & Tolentino, R. C. (2016) · The Leadership Quarterly · doi:10.1016/j.leaqua.2016.05.005 · Cited by 214
Humble leadership: A review and synthesis of leader expressed humility
Kelemen, T. K., Matthews, S. H., Matthews, M. J., & Henry, S. E. (2023) · Journal of Organizational Behavior · doi:10.1002/job.2608 · Cited by 203
Metadata
- Authors
- Fehr, R., & Gelfand, M. J.
- Venue
- Academy of Management Review
- Publisher
- Academy of Management
- Published
- 2012-10
- Volume
- 37
- Issue
- 4
- Pages
- 664-688
- ISSN
- 0363-7425 (ISSN-L)
- 1930-3807
- OpenAlex
- W2113820377
- Cited by
- 254
- References
- 130
- FWCI
- 16.88
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
