Speaking Up: Empowering Individuals to Promote Tolerance in the Academic Library
Open accessAbstract
Diversity issues are taking on increased significance and are being included as a part of academic libraries’ strategic plans, often with the goal of improving the overall climate for diversity. Empowering employees to discuss and resolve diversity-related conflicts themselves and offering them some practical strategies to do so are activities the literature supports for improving climate. Members of the Penn State University Libraries Diversity Committee created an interactive workshop using media and discussion to address these issues based on and adapted from Speak Up!, a program from the Southern Poverty Law Center. Other libraries can use this program as a model for meeting diversity objectives in their strategic plans.
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Retaining workers of color requires libraries to be welcoming spaces for staff and users, which requires fundamental change in library functioning.
“In order to retain workers of color, libraries must be welcoming spaces for staff as well as for users, and this requires a fundamental change in the way libraries function (Peterson, 1995;Knapp et al., 2012;Alabi, 2015).”
From In Pursuit of Antiracist Social Justice: Denaturalizing Whiteness in the Academic Library (2015) · cites this paper as Knapp et al., 2012
The Introduction and “Desired Elements for Diversity Programming” (page not provided) call for improving libraries’ diversity climate, addressing intolerance among coworkers, and better serving patrons. The paper does not link these efforts to retaining workers of color or say that welcoming staff and users requires a fundamental change in how libraries function. (LLM, conf=0.85)
Experimental — accuracy not yet measuredKnapp et al. developed specific trainings to help staff feel empowered to speak up when they observed discriminatory remarks or actions within the library.
“Knapp et al. (2012) developed specific trainings to help staff members feel empowered to speak up when they observed discriminatory remarks or actions within the library.”
From In Pursuit of Antiracist Social Justice: Denaturalizing Whiteness in the Academic Library (2015) · cites this paper as Knapp et al., 2012
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Soto, J. A., Dawson-Andoh, N. A., & BeLue, R. (2011) · Journal of Anxiety Disorders · doi:10.1016/j.janxdis.2010.09.011 · Cited by 226 · see citing works
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Research works printed but not linked: 14
- Patricia A. Kreitz, "Best Practices for Managing Organizational Diversity," Journal of Academic Librarianship 34, no. 2 (March 2008): 10.
- Paul J. Hanges, Juliet Aiken, and Xianfang Chen, "Diversity, Organizational Climate, and Organizational Culture: The Role They Play in Influencing Organizational Effectiveness," in Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, September 25-27, 2006, Charlottesville, Virginia, ed.
- Derald Wing Sue et al., "Racial Microaggressions in Everyday Life: Implications for Clinical Practice," American Psychologist 62, no. 4 (2007): 271-286.
- Anne T. Switzer, "Redefining Diversity: Creating an Inclusive Academic Library through Diversity Initiatives," College & Undergraduate Libraries 15, no. 3 (2008): 280-300.
- Ethelene Whitmire, "Cultural Diversity and Undergraduates' Academic Library Use," Journal of Academic Librarianship 29, no. 3 (May 2003): 148-161.
- Paula T. Kaufman, "Professional Diversity in Libraries," Library Trends 41, no. 1992 (1992): 214- 230.
- Marilyn Lockhart and Kenneth Borland Jr., "Incorporating Diversity in ALL Faculty/Staff Development Programs...Regardless of the Content," Journal of Faculty Development 18, no. 2 (2001): 57-64.
- Gwendolyn M. Combs and Jakari Griffith, "An Examination of Interracial Contact: The Influence of Cross-Race Interpersonal Efficacy and Affect Regulation," Human Resource Development Review 6, no. 3 (September 2007): 222-244.
- Gordon W. Allport, The Nature of Prejudice (Cambridge, Mass.: Addison-Wesley Pub. Co., 1954).
- Roper, "Managing Employee Relations," pp. 103-104.
- Ashburn-Nardo, Morris, and Goodwin, "The Confronting Prejudiced Responses (CPR) Model," pp. 333-338. 28. Ibid., p. 337.
- Combs and Griffith, "An Examination of Interracial Contact." pp. 223-224.
- Deborah Blackwell and Cathi Finnen, "Ouch! That Stereotype Hurts" (Conference Presentation presented at the National Diversity in Libraries Conference 2010, Princeton, July 15, 2010), https://qed.princeton.edu/main/NDLC2010/Conference_Program.
- Willoughby, Speak up!, pp. 77-79. Submitted: 27 August 2011 Editorial review: 14 October 2011 Accepted for Publication: 22 December 2012 Published: 1 February 2012 Published (updated version): 28 February 2012
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In Pursuit of Antiracist Social Justice: Denaturalizing Whiteness in the Academic Library
Brook, F., Ellenwood, D., & Lazzaro, A. E. (2015) · Library Trends · doi:10.1353/lib.2015.0048 · Cited by 133 · see citing works
- Authors
- Knapp, J. A., Snavely, L., & Klimczyk, L.
- Affiliations
- Pennsylvania State University (US)
- ORCID
- Knapp, Jeffrey A.
- Venue
- Library Leadership & Management
- Publisher
- American Library Association
- Published
- 2012-01-24
- Volume
- 26
- Issue
- 1
- ISSN
- 1945-8851 (ISSN-L)
- OpenAlex
- W2564619488
- Cited by
- 13
- References
- 1
- Citations by year
- 2024: 2 · 2023: 1 · 2022: 1 · 2021: 1 · 2020: 3 · 2019: 1 · 2015: 3 · 2013: 1
- FWCI
- 10.45
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- cc-by
- Locations
- Library Leadership & Management (publishedVersion, cc-by)
- Library Leadership & Management (publishedVersion, cc-by-nc)
- Topics
- Social Sciences › Library and Information Sciences › Library Science and Administration
- Physical Sciences › Computer Science › Information Systems › Library Science and Information
- Social Sciences › Library and Information Sciences › Library Science and Information Literacy
- Keywords
- tolerance, employee empowerment, organizational climate, library strategic planning, diversity committee
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