Cited by 8Corporate Social Responsibility ReportingIntellectual Capital and Performance AnalysisAccounting and Financial Management

The DOI matches its Crossref record; 19 of the 20 references it cites were found in a registry or an index; 3 of the 10 sources its claims cite were checked for support.

Transparency in Human Capital Disclosure in Non-Financial Reporting: Towards Ethical Governance and Corporate Social Responsibility in Banking

Open access
Serpeninova, Yuliia, Partila, Peter, Raboshuk, Alina, Krukhmal, Olena, Nezhyd, Yuliia·2025·Business Ethics and Leadership

Abstract

This paper analyzes and compares the non-financial reporting practices on human capital among the three largest banks operating in Slovakia: Slovenská sporiteľňa, Tatra banka, and Všeobecná úverová banka. As sustainability reporting becomes a key component of corporate transparency, ethical governance, and strategic management, human capital disclosure emerges as a crucial dimension of corporate social responsibility. The study aims to evaluate the quality, consistency, and scope of human capital disclosures in the selected banks’ annual and sustainability reports for 2023. A set of 20 key performance indicators (KPIs) was developed and grouped into four categories: basic employee characteristics, diversity and inclusion, employee development and engagement, and employee well-being. Each indicator was evaluated using a scoring methodology based on the level of transparency. Results show that Slovenská sporiteľňa demonstrated the most comprehensive reporting practices, scoring 19 out of 20 points. Tatra banka ranked second with 8.5 points, while VÚB received the lowest score of 6 points, mainly due to the absence of disaggregated data at the local level. The study highlights the variance in disclosure practices and the challenges faced by subsidiaries reporting under consolidated statements. The methodology offers a replicable tool for evaluating human capital disclosure quality and can serve as a benchmark for future analysis after the implementation of the Corporate Sustainability Reporting Directive (CSRD) in the European Union.

Overview

AI snapshot

Written from the paper’s full text.

TL;DR

This paper evaluates human capital disclosure in 2023 non-financial reports of the three largest banks in Slovakia using 20 KPIs across four categories. It finds wide variation: Slovenská sporiteľňa scored 19/20, Tatra banka 8.5/20, and VÚB 6/20, largely due to VÚB’s reliance on parent-company consolidated reporting.

Key findings

  • Slovenská sporiteľňa (SLSP) had the most comprehensive disclosure, scoring 19/20; it lost partial points on pay equality because it confirmed a gender pay audit but did not specify the exact gender pay gap, and on employee engagement because it did not present specific survey results.
  • Tatra banka (TB) ranked second with 8.5/20; its employee-structure disclosure was limited to gender and contract type, it did not report age structure or employee turnover, and it provided no trade union information; its well-being disclosure was limited to the “Be Fit” program, scored 0.5.
  • VÚB received the lowest score, 6/20, because it relies on a legal exemption and reports through Intesa Sanpaolo’s consolidated non-financial statement; most quantitative indicators were reported for Italy and “abroad” as a whole, preventing Slovak-specific conclusions, with only the gender breakdown of employees disclosed specifically for VÚB.
  • Formal reporting differences were also found: SLSP’s sustainability report followed GRI and partially ESRS but lacked external assurance and year-on-year comparability; Intesa Sanpaolo’s consolidated report followed GRI and had external assurance but limited entity-specific clarity; TB’s first standalone sustainability report followed GRI and ESRS, used hyperlinks, but had limited scope and no external assurance or comparability.

Methods

  • Mixed-methods approach combining qualitative content analysis and quantitative scoring of annual reports, sustainability reports, and consolidated non-financial statements for reporting year 2023.
  • Sample: the three largest banks operating in Slovakia by total assets — Slovenská sporiteľňa (€26.46 billion), Všeobecná úverová banka (€24.39 billion), and Tatra banka (€22.23 billion).
  • A framework of 20 KPIs was grouped into four categories: basic employee characteristics, diversity and inclusion, employee development and engagement, and employee well-being; each indicator was scored as full compliance (1 point), partial compliance (0.5 points), or no disclosure (0 points), with a maximum total score of 20. The study also examined formal and structural report characteristics such as report type, clarity, design, hyperlinks, reporting standards, external assurance, and comparability.

Limitations

  • The paper states that the evaluation relies solely on publicly available documents for 2023, which may not fully reflect internal practices or more recent developments; scoring still involves researcher interpretation, particularly in the “Partial Compliance” category; and the analysis does not assess the effectiveness or impact of human capital policies, only the extent to which they are reported.
  • Evident from the text: the sample is limited to three banks, so findings are not broadly generalizable; reliance on parent-company consolidated reports can obscure Slovak subsidiary-specific practices; and some analyzed reports lack external assurance and year-on-year comparability.

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Integrity signals

Registry

Crossref · 10.61093/bel.9(2).120-129.2025

Cites

19 of 20 references verified0 citation errors · 1 not checkable

Statistics

Nothing to recompute.

Verification

Claims the paper makes

30 Own result · 18 No basis given · 12 Own interpretation · 8 Not checked yet · 7 Sources not found · 5 Own method · 2 Supported · 1 Partly supported · accuracy not yet measured

Show all 33 claims

  • Probably not a substantial claim. 26
  • It may state two separate claims as one. 39
  • The quote only partly states this claim. 1
50 of 50
  • The paper relies on this without support.

    The three largest banks in Slovakia by total assets are suitable subjects for evaluating advanced ESG disclosure practices.

    “These institutions represent leading actors in the Slovak banking market and serve as suitable subjects for evaluating advanced ESG disclosure practices.”
  • The paper relies on this without support.

    Human capital is a key driver of economic growth and long-term value generation.

    “Today, human capital is recognized as one of the most essential drivers of economic growth and long-term value generation.”
  • The paper relies on this without support.

    Non-financial reporting is a fundamental tool for evaluating organizational performance.

    “Non-financial reporting has emerged as a fundamental tool for evaluating these broader aspects of organizational performance.”
  • The paper relies on this without support.

    The custom-developed scoring framework's four thematic categories and selected KPIs adequately capture the extent and quality of banks' human capital disclosure.

    “The table is based on a set of key performance indicators grouped into four categories, summarizing the degree to which each bank discloses relevant human capital data.”
  • The paper relies on this without support.

    The publicly available 2023 annual, non-financial and sustainability reports are a sufficient and authoritative record of each bank's human capital disclosure practices.

    “The data analyzed in this study are publicly available in the form of annual reports, non-financial reports, and sustainability reports for the year 2023, listed in the references.”
5 of 5

Citations

Cites

Research works printed but not linked: 2

  1. Fernandez-Feijoo, B., Romero, S., & Ruiz, S. (2014). Commitment to corporate social responsibility measured through global reporting initiative reporting: Factors affecting the behavior of companies. Journal of Cleaner Production, 81, 244-254. [CrossRef] · DOI
  2. CrossRef · DOI

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Metadata

Authors
Serpeninova, Y., Partila, P., Raboshuk, A., Krukhmal, O., & Nezhyd, Y.
Affiliations
  • Tatra Banka Foundation (SK)
  • Sohar University (OM)
  • Sumy State University (UA)
  • National Scientific Centre “Institute of Agrarian Economics” (UA)
Venue
Business Ethics and Leadership
Published
2025-07-04
Volume
9
Issue
2
Pages
120-129
ISSN
  • 2520-6311 (ISSN-L)
  • 2520-6761
OpenAlex
W4412371366
Cited by
8
References
19
Citations by year
2026: 6 · 2025: 2
FWCI
4.06
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
  • Business Ethics and Leadership (publishedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Social Responsibility Reporting
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Intellectual Capital and Performance Analysis
  • Social Sciences › Business, Management and Accounting › Accounting › Accounting and Financial Management
Keywords
human capital disclosure, non-financial reporting, banking sector, corporate social responsibility, ethical governance, transparency, employee well-being, diversity and inclusion, employee engagement, employee development, sustainability reporting, Slovak banks, Corporate Sustainability Reporting Directive

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