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Organisational resilience: Researching the reality of New Zealand organisations
Abstract
This paper presents findings from a six-year research programme underway in New Zealand to develop strategies for improving the resilience of organisations to major crisis events. The research takes a systems view of organisations, recognising that there are multiple interdependencies within and between different organisations that influence their abilities to respond and recover. This means that effective resilience management for any one organisation must look beyond that single organisation and consider the resilience of other organisations on which it depends. Particular aspects of organisational resilience focused on by the research team include: how individual organisations are positioned to respond to and recover from major crises; their ability to communicate and share information in order to direct resources effectively during crises; and the legal and contractual frameworks within which they will need to operate during crisis response and recovery. None of these issues can be resolved by a single organisation acting unilaterally. Organisations are required to work together towards greater system resilience.
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Soft managerial practices such as effective communication and relationships within the organization seem to be particularly important to enhancing an organization's resilience.
“Soft managerial practices such as effective communication and relationships within the organization seem to be particularly important to enhancing an organization's resilience (Seville et al. 2008).”
From Organizational resilience: a capability-based conceptualization (2020) · cites this paper as Seville et al. 2008
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Organisational resilience in New Zealand
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Organizational resilience: a capability-based conceptualization
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“Soft managerial practices such as effective communication and relationships within the organization seem to be particularly important to enhancing an organization’s resilience (Seville et al. 2008).”
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Metadata
- Authors
- Seville, E., Brunsdon, D., Dantas, A., Le Masurier, J., Wilkinson, S., & Vargo, J.
- Venue
- Journal of Business Continuity & Emergency Planning
- Publisher
- Henry Stewart Publications
- Published
- 2008-04-01
- Volume
- 2
- Issue
- 3
- Pages
- 258
- ISSN
- 1749-9216 (ISSN-L)
- 1749-9224
- OpenAlex
- W2398447886
- Cited by
- 124
- References
- 2
- Citations by year
- 2026: 6 · 2025: 6 · 2024: 16 · 2023: 15 · 2022: 17 · 2021: 12 · 2020: 8 · 2019: 8 · 2018: 9 · 2017: 3 · 2016: 2 · 2015: 6 · 2014: 7 · 2013: 3
- FWCI
- 6.94
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Business Continuity & Emergency Planning (publishedVersion)
- PubMed (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Disaster Management and Resilience
- Social Sciences › Business, Management and Accounting › Strategy and Management › Supply Chain Resilience and Risk Management
- Physical Sciences › Engineering › Civil and Structural Engineering › Infrastructure Resilience and Vulnerability Analysis
- Keywords
- organizational resilience, crisis management, crisis response, crisis recovery, systems thinking, information sharing, system resilience, New Zealand organisations
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