Cited by 66Primary Care and Health OutcomesElectronic Health Records SystemsHealthcare Quality and Management

The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.

Frequency of Inappropriate Medical Exceptions to Quality Measures

Abstract

Background Quality improvement programs that allow physicians to document medical reasons for deviating from guidelines preserve clinicians' judgment while enabling them to strive for high performance. However, physician misconceptions or gaming potentially limit programs. Objective To implement computerized decision support with mechanisms to document medical exceptions to quality measures and to perform peer review of exceptions and provide feedback when appropriate. Design Observational study. Setting Large internal medicine practice. Participants Patients eligible for 1 or more quality measures. Measurements A peer-review panel judged medical exceptions to 16 chronic disease and prevention quality measures as appropriate, inappropriate, or of uncertain appropriateness. Medical records were reviewed after feedback was given to determine whether care changed. Results Physicians recorded 650 standardized medical exceptions during 7 months. The reporting tool was used without any medical reason 36 times (5.5%). Of the remaining 614 exceptions, 93.6% were medically appropriate, 3.1% were inappropriate, and 3.3% were of uncertain appropriateness. Frequencies of inappropriate exceptions were 7 (6.9%) for coronary heart disease, 0 (0%) for heart failure, 10 (10.8%) for diabetes, and 2 (0.6%) for preventive services. After physicians received direct feedback about inappropriate exceptions, 8 of 19 (42%) changed management. The peer-review process took less than 5 minutes per case,…

Overview

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Crossref · 10.7326/0003-4819-152-4-201002160-00007

Cites

6 of 6 references verified0 citation errors · 0 not checkable

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Citations

Cites

Show all 6 references

Research works printed but not linked: 33

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Metadata

Authors
Persell, S. D., Dolan, N. C., Friesema, E. M., Thompson, J. A., Kaiser, D., & Baker, D. W.
Affiliations
Northwestern University (US)
Venue
Annals of Internal Medicine
Published
2010-02-16
Volume
152
Issue
4
Pages
225-231
ISSN
  • 0003-4819 (ISSN-L)
  • 1539-3704
OpenAlex
W2052196077
Cited by
66
References
6
Citations by year
2025: 1 · 2024: 3 · 2022: 2 · 2020: 2 · 2019: 3 · 2018: 4 · 2017: 4 · 2016: 6 · 2015: 2 · 2014: 7 · 2013: 5 · 2012: 4
FWCI
17.42
Type
journal article
Language
en
Open access
closed
Locations
  • Annals of Internal Medicine (publishedVersion)
  • PubMed (publishedVersion)
Funders
Agency for Healthcare Research and Quality (1k08hs015647-01, 1R18HS17163-01)
Topics
  • Health Sciences › Medicine › Family Practice › Primary Care and Health Outcomes
  • Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Healthcare Quality and Management
Keywords
quality metrics, decision support system, peer review, preventive services, coronary artery disease, heart failure, diabetes mellitus, clinical feedback, internal medicine practice
MeSH terms
Feedback, Humans, Illinois, Medical Audit, Practice Guidelines as Topic, Peer Review, Health Care, Observation, Guideline Adherence, Decision Support Systems, Clinical, Electronic Health Records

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