McKnight, D. Harrison

Developing and validating trust measures for e-commerce: an integrative typology

McKnight, D. H., Choudhury, V., & Kacmar, C. (2002) · Information Systems Research

Technology Adoption and User BehaviourPrivacy, Security, and Data Protection

Cited by 5,550

What trust means in e-commerce customer relationships: an interdisciplinary conceptual typology

McKnight, D. H., & Chervany, N. L. (2001) · International Journal of Electronic Commerce

Technology Adoption and User BehaviourCustomer Service Quality and Loyalty

Cited by 2,282

Initial trust formation in new organizational relationships

McKnight, D. H., Cummings, L. L., & Chervany, N. L. (1998) · The Academy of Management Review

Customer Service Quality and LoyaltyJob Satisfaction and Organizational Behavior

Cited by 1,296

Trust in a specific technology: An investigation of its components and measures

Mcknight, D. H., Carter, M., Thatcher, J. B., & Clay, P. F. (2011) · ACM Transactions on Management Information Systems

Technology Adoption and User BehaviourInformation and Cyber Security

Cited by 1,185

Perceived information quality in data exchanges: Effects on risk, trust, and intention to use

Nicolaou, A. I., & McKnight, D. H. (2006) · Information Systems Research

Technology Adoption and User BehaviourPrivacy, Security, and Data Protection

Cited by 682

Technology, Humanness, and Trust: Rethinking Trust in Technology

Marshall University, Lankton, N., McKnight, D. H., Michigan State University, Tripp, J., & Baylor University (2015) · Journal of the Association for Information Systems

Social Robot Interaction and HRITechnology Adoption and User Behaviour

Cited by 553

The Role of Trust in Postadoption IT Exploration: An Empirical Examination of Knowledge Management Systems

Thatcher, J. B., McKnight, D. H., Baker, E. W., Arsal, R. E., & Roberts, N. H. (2011) · IEEE Transactions on Engineering Management

Technology Adoption and User BehaviourKnowledge Management and Sharing

Cited by 196