Coussement, Kristof
Centre National de la Recherche Scientifique · Institut d'Economie Scientifique Et de Gestion · Lille Économie Management
2 papers on CoChatORCID 0000-0003-1346-9425
Most cited papers
- Verified
Predicting student dropout in subscription-based online learning environments: the beneficial impact of the logit leaf model
Coussement, K., Phan, M., De Caigny, A., Benoit, D. F., & Raes, A. (2020) · Decision Support Systems
Online Learning and AnalyticsCustomer churn and segmentation
Cited by 125
- Verified
Improved marketing decision making in a customer churn prediction context using generalized additive models
Coussement, K., Benoit, D. F., & Van den Poel, D. (2010) · Expert Systems with Applications
Customer churn and segmentationCustomer Service Quality and Loyalty
Cited by 117
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