Ngai, Eric W.T.

Big data analytics in logistics and supply chain management: certain investigations for research and applications

Wang, G., Gunasekaran, A., Ngai, E. W. T., & Papadopoulos, T. (2016) · International Journal of Production Economics

Big Data and Business IntelligenceImpact of AI and Big Data on Business and Society

Cited by 1,545

The application of data mining techniques in financial fraud detection: a classification framework and an academic review of literature

Ngai, E. W. T., Hu, Y., Wong, Y. H., Chen, Y., & Sun, X. (2011) · Decision Support Systems

Imbalanced Data Classification TechniquesBenford’s Law and Fraud Detection

Cited by 1,361

Empirical examination of the adoption of WebCT using TAM

Ngai, E. W. T., Poon, J. K. L., & Chan, Y. H. C. (2007) · Computers & Education

Technology Adoption and User BehaviourOnline and Blended Learning

Cited by 813

Social media research: Theories, constructs and conceptual frameworks

Ngai, E. W. T., Tao, S. S. C., & Moon, K. K. L. (2015) · International Journal of Information Management

Technology Adoption and User BehaviourDigital Marketing and Social Media

Cited by 760

Deep learning in computer vision: A critical review of emerging techniques and application scenarios

Chai, J., Zeng, H., Li, A., & Ngai, E. W. T. (2021) · Machine Learning with Applications

Advanced Neural Network ApplicationsDomain Adaptation and Few-Shot Learning

Cited by 754

Customer relationship management research (1992‐2002): An academic literature review and classification

Ngai, E. W. T. (2005) · Marketing Intelligence & Planning

Customer Service Quality and LoyaltyCorporate Governance and Management

Cited by 387

Adoption of e-procurement in Hong Kong: An empirical research

Gunasekaran, A., & Ngai, E. W. T. (2008) · International Journal of Production Economics

Technology Adoption and User BehaviourERP Systems Implementation and Impact

Cited by 276

E-Procurement adoption in the Southcoast SMEs

Gunasekaran, A., McGaughey, R. E., Ngai, E. W. T., & Rai, B. K. (2009) · International Journal of Production Economics

Technology Adoption and User BehaviourE-commerce and Technology Innovations

Cited by 183

The effects of analytics capability and sensing capability on operations performance: the moderating role of data-driven culture

Wong, D. T. W., & Ngai, E. W. T. (2025) · Annals of Operations Research

Big Data and Business IntelligenceInnovation and Knowledge Management

Cited by 39