Cowan, Benjamin R.

What Makes a Good Conversation?: Challenges in Designing Truly Conversational Agents

Clark, L., Pantidi, N., Cooney, O., Doyle, P., Garaialde, D., Edwards, J., Spillane, B., Gilmartin, E., Murad, C., Munteanu, C., et al. (2019) · Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

Social Robot Interaction and HRISpeech and dialogue systems

Cited by 461

"What can i help you with?": infrequent users' experiences of intelligent personal assistants

Cowan, B. R., Pantidi, N., Coyle, D., Morrissey, K., Clarke, P., Al-Shehri, S., Earley, D., & Bandeira, N. (2017) · Proceedings of the 19th International Conference on Human-Computer Interaction with Mobile Devices and Services

AI in Service InteractionsInnovative Human-Technology Interaction

Cited by 351

Digital Behaviour Change Interventions to Break and Form Habits

Pinder, C., Vermeulen, J., Cowan, B. R., & Beale, R. (2018) · ACM Transactions on Computer-Human Interaction

Behavioral Health and InterventionsInnovative Human-Technology Interaction

Cited by 235

Young People Seeking Help Online for Mental Health: Cross-Sectional Survey Study

Pretorius, C., Chambers, D., Cowan, B., & Coyle, D. (2019) · JMIR Mental Health

Health Literacy and Information AccessibilityMental Health Treatment and Access

Cited by 143

Mapping Perceptions of Humanness in Intelligent Personal Assistant Interaction

Doyle, P. R., Edwards, J., Dumbleton, O., Clark, L., & Cowan, B. R. (2019) · Proceedings of the 21st International Conference on Human-Computer Interaction with Mobile Devices and Services

Speech and dialogue systemsAI in Service Interactions

Cited by 100

Voice assistants and older people: some open issues

Sayago, S., Neves, B. B., & Cowan, B. R. (2019) · Proceedings of the 1st International Conference on Conversational User Interfaces

Technology Use by Older AdultsSocial Robot Interaction and HRI

Cited by 97

Revolution or evolution? Speech interaction and HCI design guidelines

Murad, C., Munteanu, C., Cowan, B. R., & Clark, L. (2019) · IEEE Pervasive Computing

Usability and User Interface DesignSpeech and dialogue systems

Cited by 84

Design guidelines for hands-free speech interaction

Murad, C., Munteanu, C., Clark, L., & Cowan, B. R. (2018) · Proceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct

Usability and User Interface DesignSpeech and dialogue systems

Cited by 79

Social talk: making conversation with people and machine

Gilmartin, E., Collery, M., Su, K., Huang, Y., Elias, C., Cowan, B. R., & Campbell, N. (2017) · Proceedings of the 1st ACM SIGCHI International Workshop on Investigating Social Interactions with Artificial Agents

Speech and dialogue systemsSocial Robot Interaction and HRI

Cited by 17