Benoit, Dries F.

Predicting student dropout in subscription-based online learning environments: the beneficial impact of the logit leaf model

Coussement, K., Phan, M., De Caigny, A., Benoit, D. F., & Raes, A. (2020) · Decision Support Systems

Online Learning and AnalyticsCustomer churn and segmentation

Cited by 125

Improved marketing decision making in a customer churn prediction context using generalized additive models

Coussement, K., Benoit, D. F., & Van den Poel, D. (2010) · Expert Systems with Applications

Customer churn and segmentationCustomer Service Quality and Loyalty

Cited by 117