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Structured telephone support or non-invasive telemonitoring for patients with heart failure
Open accessAbstract
BACKGROUND: Specialised disease management programmes for heart failure aim to improve care, clinical outcomes and/or reduce healthcare utilisation. Since the last version of this review in 2010, several new trials of structured telephone support and non-invasive home telemonitoring have been published which have raised questions about their effectiveness. OBJECTIVES: To review randomised controlled trials (RCTs) of structured telephone support or non-invasive home telemonitoring compared to standard practice for people with heart failure, in order to quantify the effects of these interventions over and above usual care. SEARCH METHODS: We updated the searches of the Cochrane Central Register of Controlled Trials (CENTRAL), Database of Abstracts of Reviews of Effects (DARE), Health Technology AsseFssment Database (HTA) on the Cochrane Library; MEDLINE (OVID), EMBASE (OVID), CINAHL (EBSCO), Science Citation Index Expanded (SCI-EXPANDED), Conference Proceedings Citation Index- Science (CPCI-S) on Web of Science (Thomson Reuters), AMED, Proquest Theses and Dissertations, IEEE Xplore and TROVE in January 2015. We handsearched bibliographies of relevant studies and systematic reviews and abstract conference proceedings. We applied no language limits. SELECTION CRITERIA: We included only peer-reviewed, published RCTs comparing structured telephone support or non-invasive home telemonitoring to usual care of people with chronic heart failure. The intervention or usual care could not include protocol-driven home visits or more intensive than usual (typically four to six weeks) clinic follow-up. DATA COLLECTION AND ANALYSIS: We present data as risk ratios (RRs) with 95% confidence intervals (CIs). Primary outcomes included all-cause mortality, all-cause and heart failure-related hospitalisations, which we analysed using a fixed-effect model. Other outcomes included length of stay, health-related quality of life, heart failure knowledge and self care, acceptability and cost; we described and tabulated these. We performed meta-regression to assess homogeneity (the null hypothesis) in each subgroup analysis and to see if the effect of the intervention varied according to some quantitative variable (such as year of publication or median age). MAIN RESULTS: We include 41 studies of either structured telephone support or non-invasive home telemonitoring for people with heart failure, of which 17 were new and 24 had been included in the previous Cochrane review. In the current review, 25 studies evaluated structured telephone support (eight new studies, plus one study previously included but classified as telemonitoring; total of 9332 participants), 18 evaluated telemonitoring (nine new studies; total of 3860 participants). Two of the included studies trialled both structured telephone support and telemonitoring compared to usual care, therefore 43 comparisons are evident.Non-invasive telemonitoring reduced all-cause mortality (RR 0.80, 95% CI 0.68 to 0.94; participants = 3740; studies = 17; I² = 24%, GRADE: moderate-quality evidence) and heart failure-related hospitalisations (RR 0.71, 95% CI 0.60 to 0.83; participants = 2148; studies = 8; I² = 20%, GRADE: moderate-quality evidence). Structured telephone support reduced all-cause mortality (RR 0.87, 95% CI 0.77 to 0.98; participants = 9222; studies = 22; I² = 0%, GRADE: moderate-quality evidence) and heart failure-related hospitalisations (RR 0.85, 95% CI 0.77 to 0.93; participants = 7030; studies = 16; I² = 27%, GRADE: moderate-quality evidence).Neither structured telephone support nor telemonitoring demonstrated effectiveness in reducing the risk of all-cause hospitalisations (structured telephone support: RR 0.95, 95% CI 0.90 to 1.00; participants = 7216; studies = 16; I² = 47%, GRADE: very low-quality evidence; non-invasive telemonitoring: RR 0.95, 95% CI 0.89 to 1.01; participants = 3332; studies = 13; I² = 71%, GRADE: very low-quality evidence).Seven structured telephone support studies reported length of stay, with one reporting a significant reduction in length of stay in hospital. Nine telemonitoring studies reported length of stay outcome, with one study reporting a significant reduction in the length of stay with the intervention. One telemonitoring study reported a large difference in the total number of hospitalisations for more than three days, but this was not an analysis of length of stay per hospitalisation. Nine of 11 structured telephone support studies and five of 11 telemonitoring studies reported significant improvements in health-related quality of life. Nine structured telephone support studies and six telemonitoring studies reported costs of the intervention or cost effectiveness. Three structured telephone support studies and one telemonitoring study reported a decrease in costs and two telemonitoring studies reported increases in cost, due both to the cost of the intervention and to increased medical management. Adherence was rated between 55.1%
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In the citing paper
“Heart failure hospitalizations, but not all-cause hospital admissions, were also significantly lower with either telemonitoring or telephone support.”
In the citing paper
“Self-management support was explicitly hypothesized as a mechanism by which these interventions might exert their effect, and both interventions reduced all-cause mortality.”
In the citing paper
“A total of 9 reviews analyzed telehealth interventions for heart failure [16,20,28,55-60].”
In the citing paper
“This review separately analyzed structured telephone support and telemonitoring of physiological parameters.”
In the citing paper
“The highest-weighted meta-analysis was Inglis et al [58].”
In the citing paper
“A sensitivity analysis of the telephone-based interventions showed no difference between symptom monitoring and education-focused telephone calls.”
In the citing paper
“Physiological telemonitoring and telephone support for heart failure were associated with reduced mortality and heart failure-specific hospital admissions [58].”
In the citing paper
“By contrast, Inglis et al showed no significant impact on mortality of an exploratory subgroup analysis based on intensity of telemonitoring in heart failure [58].”
In the citing paper
“This was the most commonly described telehealth component in the included systematic reviews and was associated with improved clinical outcomes in diabetes and heart failure [33,35,36,38,42,44,54,58]; however, findings for asthma and COPD were mostly neutral or inconsistent [61-63,65,66,68,69].”
In the citing paper
“The highest-quality evidence for heart failure showed an overall improvement in mortality in meta-analyses of telemonitoring and telephone support [58].”
In the citing paper
“Teleconsultations, videoconferencing, and telephone follow-up designed to review symptoms or clinical course were important aspects of telehealth interventions described by Inglis et al for heart failure, whose meta-analysis showed reduced mortality and heart failure hospital admission with telemonitoring and telephone review [58].”
In the citing paper
“and it is not clear whether this applies to other disease areas [58].”
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The Cochrane Collaboration's tool for assessing risk of bias in randomised trials
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Long-term trends in the incidence of and survival with heart failure
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Items 101–200 of 456
Remote monitoring and telemedicine
Volterrani, M., & Sposato, B. (2019) · European Heart Journal Supplements · doi:10.1093/eurheartj/suz266 · Cited by 35
Invasive Devices and Sensors for Remote Care of Heart Failure Patients
Radhoe, S. P., Veenis, J. F., & Brugts, J. J. (2021) · Sensors · doi:10.3390/s21062014 · Cited by 35
Auener, S. L., Remers, T. E. P., van Dulmen, S. A., Westert, G. P., Kool, R. B., & Jeurissen, P. (2021) · Journal of Medical Internet Research · doi:10.2196/26744 · Cited by 37
Study Design of Heart Failure Events Reduction with Remote Monitoring and eHealth Support (HERMeS)
Yun, S., Enjuanes, C., Calero, E., Hidalgo, E., Cobo, M., Llàcer, P., García‐Pinilla, J. M., Franco, Á. G., Núñez, J. E., Morales‐Rull, J. L., et al. (2020) · ESC Heart Failure · doi:10.1002/ehf2.12962 · Cited by 34
Experience of telehealth in people with motor neurone disease using noninvasive ventilation
Ando, H., Ashcroft-Kelso, H., Halhead, R., Chakrabarti, B., Young, C. A., Cousins, R., & Angus, R. (2019) · Disability and Rehabilitation Assistive Technology · doi:10.1080/17483107.2019.1659864 · Cited by 34
Borrelli, N., Grimaldi, N., Papaccioli, G., Fusco, F., Palma, M., & Sarubbi, B. (2023) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph20105775 · Cited by 33
Zakiyah, N., Marulin, D., Alfaqeeh, M., Puspitasari, I. M., Lestari, K., Lim, K., & Fox-Rushby, J. (2023) · Journal of Medical Internet Research · doi:10.2196/53500 · Cited by 23
Boström, E., Ali, L., Fors, A., Ekman, I., & Andersson, A. E. (2020) · BMC Nursing · doi:10.1186/s12912-020-00448-4 · Cited by 57
Randomized Trial of Remote Assessment of Patients After an Acute Coronary Syndrome
Alshahrani, N. S., Hartley, A., Howard, J. P., Hajhosseiny, R., Khawaja, S. A., Seligman, H., Akbari, T., Alharbi, B., Bassett, P., Al-Lamee, R. K., et al. (2024) · Journal of the American College of Cardiology · doi:10.1016/j.jacc.2024.03.398 · Cited by 35
Moving Beyond the Walls of the Clinic
Fraiche, A. M., Eapen, Z. J., & McClellan, M. (2017) · JACC Heart Failure · doi:10.1016/j.jchf.2016.11.013 · Cited by 33
Barenfeld, E., Ali, L., Wallström, S., Fors, A., & Ekman, I. (2020) · PLoS ONE · doi:10.1371/journal.pone.0241801 · Cited by 31
The expanding role of implantable devices to monitor heart failure and pulmonary hypertension
Yacoub, M. H., & McLeod, C. (2018) · Nature Reviews Cardiology · doi:10.1038/s41569-018-0103-z · Cited by 31
Association of Adherence to Weight Telemonitoring With Health Care Use and Death
Haynes, S. C., Tancredi, D. J., Tong, K. L., Hoch, J. S., Ong, M. K., Ganiats, T. G., Evangelista, L. S., Black, J. T., Auerbach, A. D., & Romano, P. S. (2020) · JAMA Network Open · doi:10.1001/jamanetworkopen.2020.10174 · Cited by 31
Karami, M., Ashtarian, H., Rajati, M., Hamzeh, B., & Rajati, F. (2023) · BMC Medical Informatics and Decision Making · doi:10.1186/s12911-023-02393-z · Cited by 30
Koontalay, A., Botti, M. A., & Hutchinson, A. F. (2024) · Journal of Clinical Nursing · doi:10.1111/jocn.17335 · Cited by 38
Disparities in Digital Health Care Use in 2022
Wakeman, M., Buckman, D. W., & El‐Toukhy, S. (2025) · JAMA Network Open · doi:10.1001/jamanetworkopen.2025.5359 · Cited by 30
Automated E-Counseling for Chronic Heart Failure
Nolan, R. P., Ross, H. J., Farkouh, M. E., Huszti, E., Chan, S., Toma, M., D’Antono, B., White, M., Thomas, S. G., Barr, S. I., et al. (2021) · Circulation Heart Failure · doi:10.1161/circheartfailure.120.007073 · Cited by 30
Heart Failure Remote Monitoring: A Review and Implementation How-To
Kobe, E. A., McVeigh, T., Hameed, I., & Fudim, M. (2023) · Journal of Clinical Medicine · doi:10.3390/jcm12196200 · Cited by 31
Brons, M., Koudstaal, S., & Asselbergs, F. W. (2018) · European Journal of Cardiovascular Nursing · doi:10.1177/1474515118786838 · Cited by 29
Sabatier, R., Legallois, D., Jodar, M., Courouve, L., Donio, V., Boudevin, F., de Chalus, T., Hauchard, K., Belin, A., & Milliez, P. (2022) · ESC Heart Failure · doi:10.1002/ehf2.13978 · Cited by 29
Kitsiou, S., Gerber, B. S., Buchholz, S. W., Kansal, M. M., Sun, J., & Pressler, S. J. (2025) · Journal of Medical Internet Research · doi:10.2196/55586 · Cited by 34
Baert, A., Clays, E., Bolliger, L., Smedt, D. D., Luštrek, M., Vodopija, A., Bohanec, M., Puddu, P. E., Ciancarelli, M. C., Schiariti, M. S., et al. (2018) · BMC Cardiovascular Disorders · doi:10.1186/s12872-018-0921-2 · Cited by 28
Long-term effects of telemonitoring on healthcare usage in patients with heart failure or COPD
van der Burg, J. M. M., Aziz, N. A., Kaptein, M. C., Breteler, M. J. M., Janssen, J. H., van Vliet, L., Winkeler, D., van Anken, A., Kasteleyn, M. J., & Chavannes, N. H. (2020) · Clinical eHealth · doi:10.1016/j.ceh.2020.05.001 · Cited by 27
Aldana, D. R., Mazón-Ramos, P., Portela‐Romero, M., Cinza‐Sanjurjo, S., Álvarez, B. Á., Agra-Bermejo, R., Rigueiro-Veloso, P., Espasandín-Domínguez, J., Gude-Sampedro, F., & González-Juanatey, J. R. (2022) · Circulation Cardiovascular Quality and Outcomes · doi:10.1161/circoutcomes.121.008130 · Cited by 27
Telehealth in older adults with cancer in the United States: The emerging use of wearable sensors
Shen, J., & Naeim, A. (2017) · Journal of Geriatric Oncology · doi:10.1016/j.jgo.2017.08.008 · Cited by 28
Focus on the Different Projects of Telemedicine Centered on the Elderly In France
Zulfiqar, A. A., Hajjam, A., & Andrès, E. (2019) · Current Aging Science · doi:10.2174/1874609812666190304115426 · Cited by 26
Telemonitoring in Heart Failure Management
Planinc, I., Miličić, D., & Čikeš, M. (2020) · Cardiac failure review · doi:10.15420/cfr.2019.12 · Cited by 26
Schulz, M., Griese‐Mammen, N., Schumacher, P. M., Anker, S. D., Koehler, F., Ruckes, C., Rettig‐Ewen, V., Wachter, R., Trenk, D., Böhm, M., et al. (2020) · ESC Heart Failure · doi:10.1002/ehf2.12904 · Cited by 26
Place of Death and Hospice Utilization Among Patients Who Die From Cirrhosis in the United States
Altaii, H., Al-Kindi, S. G., Yaqoob, Z. J., Al-Khazaraji, A., & Romero‐Marrero, C. (2017) · Clinical Gastroenterology and Hepatology · doi:10.1016/j.cgh.2017.07.007 · Cited by 25
Ware, P., Ross, H. J., Cafazzo, J. A., Laporte, A., Gordon, K., & Seto, E. (2018) · JMIR Cardio · doi:10.2196/11466 · Cited by 25
Clemente, M. R. C., Felix, N. S., Navalha, D. D. P., Pasqualotto, E., Ferreira, R. O. M., Braga, M. A. P., Nogueira, A., Costa, T. A., Marinho, A. D., & Fernandes, A. D. F. (2024) · EClinicalMedicine · doi:10.1016/j.eclinm.2024.102541 · Cited by 24
Leavitt, M. A., Hain, D. J., Keller, K. B., & Newman, D. (2020) · Journal of Gerontological Nursing · doi:10.3928/00989134-20191118-01 · Cited by 24
Recommendations on the utilization of telemedicine in cardiology
Working Group Rhythmology of the Austrian Cardiological Society, Gruska, M., Aigner, G., Altenberger, J., Burkart-Küttner, D., Fiedler, L., Gwechenberger, M., Lercher, P., Martinek, M., Nürnberg, M., et al. (2020) · Wiener klinische Wochenschrift · doi:10.1007/s00508-020-01762-2 · Cited by 24
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Herold, R., van den Berg, N., Dörr, M., & Hoffmann, W. U. (2017) · Health Services Research · doi:10.1111/1475-6773.12661 · Cited by 24
Kuusalo, L., Sokka‐Isler, T., Kautiainen, H., Ekman, P., Kauppi, M. J., Pirilä, L., Rannio, T., Uutela, T., Yli‐Kerttula, T., Puolakka, K., et al. (2019) · Arthritis Care & Research · doi:10.1002/acr.23846 · Cited by 24
Wallström, S., Ali, L., Ekman, I., Swedberg, K. B., & Fors, A. (2019) · European Journal of Cardiovascular Nursing · doi:10.1177/1474515119891599 · Cited by 24
Telemonitoring for chronic heart failure: not ready for prime time
Casas, J. P., Kwong, J. S., & Ebrahim, S. B. J. (2010) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.ed000008 · Cited by 24
Telemedicine and Geriatrics in France: Inventory of Experiments
Zulfiqar, A., Hajjam, A., Talha, S., Hajjam, M., Hajjam, J., Ervé, S., & Andrès, E. (2018) · Current Gerontology and Geriatrics Research · doi:10.1155/2018/9042180 · Cited by 24
Gomes, L. A., Gregório, M. J., Iakovleva, T. A., de Sousa, R. D., Bessant, J., Oliveira, P., Branco, J., Canhão, H. M., & Rodrigues, A. M. (2021) · Journal of Medical Internet Research · doi:10.2196/26871 · Cited by 23
Combined telemonitoring and telecoaching for heart failure improves outcome
Knoll, K., Rosner, S., Groß, S., Dittrich, D., Lennerz, C., Trenkwalder, T., Schmitz, S., Sauer, S., Hentschke, C., Dörr, M., et al. (2023) · npj Digital Medicine · doi:10.1038/s41746-023-00942-4 · Cited by 23
Helms, T. M., Stockburger, M. A., Koehler, F., Leonhardt, V., Muller, A. M., Rybak, K., Sack, S., Schwab, J. O., Störk, S., Zippel‐Schultz, B., et al. (2019) · Herzschrittmachertherapie + Elektrophysiologie · doi:10.1007/s00399-018-0606-7 · Cited by 23
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Remote monitoring for better management of LVAD patients: the potential benefits of CardioMEMS
Veenis, J. F., & Brugts, J. J. (2020) · General Thoracic and Cardiovascular Surgery · doi:10.1007/s11748-020-01286-6 · Cited by 22
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Hospital at Home as a Treatment Strategy for Worsening Heart Failure
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Evaluation Criteria of Noninvasive Telemonitoring for Patients With Heart Failure: Systematic Review
Farnia, T., Jaulent, M., & Steichen, O. (2018) · Journal of Medical Internet Research · doi:10.2196/jmir.7873 · Cited by 21
Integrating avatar technology into a telemedicine application in heart failure patients
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Accounting for Complexity in Home Telemonitoring: A Need for Context-Centred Evidence
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Use of eHealth in the management of pulmonary arterial hypertension: review of the literature
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Positionspapier Telemonitoring
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Consumer perspectives of telehealth in ambulatory care in an Australian health network
Dennett, A. M., Taylor, N. F., Williams, K. A., Lewis, A. K., Brann, P., Hope, J., Wilton, A. M., & Harding, K. E. (2021) · Health & Social Care in the Community · doi:10.1111/hsc.13569 · Cited by 13
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BPM Support for Patient-Centred Clinical Pathways in Chronic Diseases
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eHealth to improve patient outcome in rehabilitating myocardial infarction patients
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Home Telehealth Technologies for Heart Failure: An Examination of Adherence Among Veterans
Guzman-Clark, J., Yefimova, M., Farmer, M. M., Wakefield, B. J., Viernes, B., Lee, M. L., & Hahn, T. J. (2020) · Journal of Gerontological Nursing · doi:10.3928/00989134-20200605-05 · Cited by 13
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Evaluation of a Mobile Application for Heart Failure Telemonitoring
Saldaña, D. M. A., González, R. A., García, Á. G., Mariño, A., Aponte, L. F., & Bohórquez, R. (2021) · CIN Computers Informatics Nursing · doi:10.1097/cin.0000000000000756 · Cited by 12
Metadata
- Authors
- Inglis, S. C., Clark, R. A., Dierckx, R., Prieto-Merino, D., & Cleland, J. G.
- Affiliations
- University of Technology Sydney (AU)
- Flinders University (AU)
- Onze Lieve Vrouwziekenhuis Hospital (BE)
- London School of Hygiene & Tropical Medicine; Department of Non-communicable Disease Epidemiology; Keppel Street London UK WC1E 7HT
- Imperial College London (GB)
- Venue
- Cochrane Database of Systematic Reviews
- Publisher
- Wiley
- Published
- 2015-10-31
- Volume
- 2015
- Issue
- 10
- Pages
- CD007228-CD007228
- ISSN
- 1361-6137 (ISSN-L)
- 1465-1858
- PMC
- PMC8482064
- OpenAlex
- W3081832434
- Cited by
- 453
- References
- 559
- Citations by year
- 2026: 41 · 2025: 36 · 2024: 45 · 2023: 46 · 2022: 53 · 2021: 53 · 2020: 56 · 2019: 42 · 2018: 40 · 2017: 27 · 2016: 13
- FWCI
- 4.58
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Cochrane Database of Systematic Reviews (publishedVersion)
- Europe PMC (PubMed Central) (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- ENLIGHTEN (Jurnal Bimbingan dan Konseling Islam) (acceptedVersion)
- Funders
- National Institute for Health and Care Research (NF-SI-0611-10227)
- Topics
- Health Sciences › Medicine › Cardiology and Cardiovascular Medicine › Heart Failure Treatment and Management
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Keywords
- heart failure, home health monitoring, remote patient monitoring, disease management programs, hospitalization, mortality, health-related quality of life, self-care, acceptability, cost, health care utilization, usual care comparison, subgroup analysis, meta-regression
- MeSH terms
- Aged, Chronic Disease, Heart Failure, Hospitalization, Humans, Length of Stay, Quality of Life, Telemetry, Telephone, Randomized Controlled Trials as Topic
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