The DOI matches its Crossref record; 15 of the 15 references it cites were found in a registry or an index.
Netnography
Abstract
Netnography is a specific approach to conducting ethnography on the internet. It is a qualitative, interpretive research methodology that adapts traditional ethnographic techniques to the study of social media. As discussed in this entry, Netnography adds specific practices that include locating communities and topics, narrowing data, handling large digital datasets, analyzing digitally contextualized data, and navigating difficult online ethical matters and research procedures. The nature of researcher immersion and ethnographic (or “netnographic”) participation is also treated rigorously within netnography. The new approach has gained wide acceptance within business research and is spreading to other fields.
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“Online netnographic activities followed the guidelines of Kozinets (2015) and were interrelated with the ethnography.”
From Lateral Exchange Markets: How Social Platforms Operate in a Networked Economy (2018) · cites this paper as Kozinets (2015)
Citations
Cites
The Interpretation of Cultures
Fenn, R. K., & Geertz, C. (1974) · Journal for the Scientific Study of Religion · doi:10.2307/1384392 · Cited by 19,241
The Field behind the Screen: Using Netnography for Marketing Research in Online Communities
Kozinets, R. V. (2002) · Journal of Marketing Research · doi:10.1509/jmkr.39.1.61.18935 · Cited by 4,311
Self-citationHine, C. (2000) · SAGE Publications Ltd eBooks · doi:10.4135/9780857020277 · Cited by 2,436
Netnography: Doing Ethnographic Research Online
O’Donohoe, S. (2010) · International Journal of Advertising · doi:10.2501/s026504871020118x · Cited by 1,999
Murthy, D. (2008) · Sociology · doi:10.1177/0038038508094565 · Cited by 868
Tedlock, B. (1991) · Journal of Anthropological Research · doi:10.1086/jar.47.1.3630581 · Cited by 841
Zwick, D., Bonsu, S. K., & Darmody, A. (2008) · Journal of Consumer Culture · doi:10.1177/1469540508090089 · Cited by 769
Sensitive research topics: netnography revisited
Langer, R., & Beckman, S. C. (2005) · Qualitative Market Research An International Journal · doi:10.1108/13522750510592454 · Cited by 633
Ethnographic Approaches to Digital Media
Coleman, E. G. (2010) · Annual Review of Anthropology · doi:10.1146/annurev.anthro.012809.104945 · Cited by 620
Ethnographic Approaches to the Internet and Computer-Mediated Communication
Garcia, A. C., Standlee, A. I., Bechkoff, J. R., & Yan, C. (2008) · Journal of Contemporary Ethnography · doi:10.1177/0891241607310839 · Cited by 543
Netnographic Analysis: Understanding Culture through Social Media Data
Kozinets, R. V., Dolbec, P.-Y., & Earley, A. (2014) · Sage eBooks · doi:10.4135/9781446282243.n18 · Cited by 278
Self-citationMediating ethnography: objectivity and the making of ethnographies of the internet
Beaulieu, A. (2004) · Social Epistemology · doi:10.1080/0269172042000249264 · Cited by 264
Mobile phones and Mipoho's prophecy: The powers and dangers of flying language
McIntosh, J. (2010) · American Ethnologist · doi:10.1111/j.1548-1425.2010.01259.x · Cited by 160
New Avenues for Sociological Inquiry
Robinson, L., & Schulz, J. (2009) · Sociology · doi:10.1177/0038038509105415 · Cited by 99
Outing PlanetOut: surveillance, gay marketing and internet affinity portals
Campbell, J. E. (2005) · New Media & Society · doi:10.1177/1461444805056011 · Cited by 46
Cited by
Sorted by citations
Lateral Exchange Markets: How Social Platforms Operate in a Networked Economy
Perren, R., & Kozinets, R. V. (2018) · Journal of Marketing · doi:10.1509/jm.14.0250 · Cited by 396
Self-citationCostello, L. N., McDermott, M., & Wallace, R. (2017) · International Journal of Qualitative Methods · doi:10.1177/1609406917700647 · Cited by 306
Thunberg, S., & Arnell, L. (2021) · International Journal of Social Research Methodology · doi:10.1080/13645579.2021.1935565 · Cited by 282
Dimensions of holistic wellness as a result of international wellness tourism experiences
Dillette, A. K., Douglas, A. C., & Andrzejewski, C. E. (2020) · Current Issues in Tourism · doi:10.1080/13683500.2020.1746247 · Cited by 267
Customer Experience Journeys: Loyalty Loops Versus Involvement Spirals
Siebert, A., Gopaldas, A., Lindridge, A. M., & Simões, C. (2020) · Journal of Marketing · doi:10.1177/0022242920920262 · Cited by 325
Metadata
- Authors
- Kozinets, R. V.
- Affiliations
- York University (CA)
- Corresponding author
- Kozinets, Robert V.
- ORCID
- Kozinets, Robert V.
- Venue
- The International Encyclopedia of Digital Communication and Society
- Publisher
- Wiley
- Published
- 2015-02-11
- Pages
- 1-8
- OpenAlex
- W4248042616
- Cited by
- 635
- References
- 15
- Citations by year
- 2026: 80 · 2025: 85 · 2024: 65 · 2023: 88 · 2022: 71 · 2021: 67 · 2020: 57 · 2019: 38 · 2018: 44 · 2017: 26 · 2016: 13 · 2015: 1
- Type
- reference entry
- Language
- en
- Open access
- closed
- Locations
- The International Encyclopedia of Digital Communication and Society (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Focus Groups and Qualitative Methods
- Social Sciences › Sociology and Political Science › Qualitative Research Methods and Ethics
- Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
- Keywords
- netnography, digital ethnography, social media research, online communities, researcher immersion, online research ethics, digital data analysis, business research methods
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