Collaborating to create: The Internet as a platform for customer engagement in product innovation

Cited by (1,000)

Items 101–200 of 1,000

1. A Typology of Customer Co-Creation in the Innovation Process
   Frank Thomas Piller, Christoph Ihl, Alexander Vossen · 2010 · SSRN Electronic Journal
2. Co-creating Second Life
   Samuel Kwaku Bonsu, Aron Darmody · 2008 · Journal of Macromarketing
3. The Boundaries of Gamification for Engaging Customers: Effects of Losing a Contest in Online Co-creation Communities
   Thomas Leclercq, Wafa Hammedi, Ingrid Poncin · 2018 · Journal of Interactive Marketing
4. The impact of sellers' social influence on the co-creation of innovation with customers and brand awareness in online communities
   Yichuan Wang, Shih‐Hui Hsiao, Zhiguo Yang, Nick Hajli · 2015 · Industrial Marketing Management
5. Social media as tool for facilitating knowledge creation and innovation in small and medium enterprises
   Armando Papa, Gabriele Santoro, L. Tirabeni, F. Monge · 2018 · Baltic Journal of Management
6. The use of gamification mechanics to increase employee and user engagement in participative healthcare services
   Wafa Hammedi, Thomas Leclerq, Allard C.R. van Riel · 2017 · Journal of service management
7. Achieving Demand-Side Synergy from Strategic Diversification: How Combining Mundane Assets Can Leverage Consumer Utilities
   Guangliang Ye, R. Priem, Abdullah A. Alshwer · 2012 · Organ. Sci.
8. Social media, customer engagement and advocacy
   C.M. Sashi, Gina Brynildsen, Anil Bilgihan · 2019 · International Journal of Contemporary Hospitality Management
9. A SCALE OF CONSUMER ENGAGEMENT
   Shiri D. Vivek · 2009 · W. S. Hoole Special Collections Library Manuscript Collections
10. Examining the determinants and outcomes of mobile app engagement - A longitudinal perspective
    Graeme McLean · 2018 · Computers in Human Behavior
11. Artificial intelligence as an enabler for innovation: A review and future research agenda
    Yann Truong, Savvas Papagiannidis · 2022 · Technological Forecasting and Social Change
12. Benefitting from virtual customer environments: An empirical study of customer engagement
    Tibert Verhagen, Erik Swen, Frans Feldberg, Jani Merikivi · 2015 · Computers in Human Behavior
13. Antecedents and consequences of customer engagement on Facebook
    Robert Ebo Hinson, Henry Boateng, Anne Renner, John Paul Kosiba · 2019 · Journal of Research in Interactive Marketing
14. Exploring Managerial Mechanisms that Influence Innovative Work Behaviour: Comparing private and public employees
    Rune Bysted, Kristina Risom Jespersen · 2013 · Public Management Review
15. Netnography as a Method of Lead User Identification
    Frank‐Martin Belz, Wenke Baumbach · 2010 · Creativity and Innovation Management
16. Do brands’ social media marketing activities matter? A moderation analysis
    Imran Maqbool Khan · 2021 · Journal of Retailing and Consumer Services
17. Influences of customer participation and customer brand engagement on brand loyalty
    Birgit Andrine Apenes Solem · 2016 · Journal of Consumer Marketing
18. Identifying New Product Ideas: Waiting for the Wisdom of the Crowd or Screening Ideas in Real Time
    Hoornaert, Steven, Ballings, Michel, Malthouse, Edward C., Van den Poel, Dirk · 2017 · Journal of Product Innovation Management
19. Engagement platforms
    Lorena Blasco‐Arcas, Blanca Hernández Ortega, Julio Jiménez Martínez · 2016 · Journal of Service Theory and Practice
20. Ten years of value cocreation: An integrative review
    Thomas Leclercq, Wafa Hammedi, Ingrid Poncin · 2016 · Recherche et Applications en Marketing (English Edition)
21. User experience sharing
    Tom Chen, Judy C. Drennan, Lynda Andrews, Linda D. Hollebeek · 2018 · European Journal of Marketing
22. Customer Orientation Structure for Internet-Based Business-to-Business Platform Firms
    Anindita Chakravarty, Alok Kumar, Rajdeep Grewal · 2014 · Journal of Marketing
23. The Engagement Process During Value Co-Creation: Gamification in New Product-Development Platforms
    Thomas Leclercq, Ingrid Poncin, Wafa Hammedi · 2017 · International Journal of Electronic Commerce
24. Engaging the Avatar: The effects of authenticity signals during chat-based service recoveries
    Carol L. Esmark Jones, Tyler D. Hancock, Brett Kazandjian, Clay M. Voorhees · 2022 · Journal of Business Research
25. Certainty in Language Increases Consumer Engagement on Social Media
    Pezzuti, Todd, Leonhardt, James M., Warren, Caleb · 2021 · Journal of Interactive Marketing
26. The Dynamics of Consumer Engagement with Mobile Technologies
    Vijay Viswanathan, Linda D. Hollebeek, Edward Carl Malthouse, Ewa Masłowska, Su Jung Kim, Wei Xie · 2017 · Service Science
27. Guidelines for Theory Selection: The IMPACT Framework
    Linda D. Hollebeek, V. Kumar, Rajendra K. Srivastava, Weng Marc Lim, Sigitas Urbonavičius · 2025 · Psychology and Marketing
28. Exploring customer engagement in the product vs. service context
    Mohsen Behnam, Linda D. Hollebeek, Moira K. Clark, Reza Farabi · 2021 · Journal of Retailing and Consumer Services
29. Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions
    Prakash K. Chathoth, Gerardo R. Ungson, Levent Altınay, Eric S.W. Chan, Robert James Harrington, Fevzi Okumuş · 2014 · Tourism Management
30. Metric proposal for customer engagement in Facebook
    M. Ángeles Oviedo‐García, Miriam Muñoz-Expósito, Mario Castellanos‐Verdugo, María Sancho · 2014 · Journal of Research in Interactive Marketing
31. Inferring brand integrity from marketing communications: The effects of brand transparency signals in a consumer empowerment context
    Fanny Cambier, Ingrid Poncin · 2019 · Journal of Business Research
32. Social media, open innovation & HRM: Implications for performance
    Graciela Corral de Zubielqui, Helmut Fryges, Janice T. Jones · 2017 · Technological Forecasting and Social Change
33. The effects of marketer- and advocate-initiated online service recovery responses on silent bystanders
    Wolfgang Weitzl, Clemens Hutzinger · 2017 · Journal of Business Research
34. Does collaboration among participants lead to better ideas in IT-based idea competitions? An empirical investigation
    Ivo Blohm, Ulrich Bretschneider, Jan Marco Leimeister, Helmut Krcmar · 2011 · International Journal of Networking and Virtual Organisations
35. Generating travel-related contents through mobile social tourism: Does privacy paradox persist?
    Jun-Jie Hew, Garry Wei‐Han Tan, Binshan Lin, Keng‐Boon Ooi · 2017 · Telematics and Informatics
36. A network perspective on idea and innovation crowdsourcing in industrial firms
    Henri Simula, Tuomas Ahola · 2014 · Industrial Marketing Management
37. Measuring open innovation practices through topic modelling: Revisiting their impact on firm financial performance
    Qinli Lu, Henry W. Chesbrough · 2021 · Technovation
38. Engaging customers through online participation in social networking sites
    Fedric Kujur, Saumya Singh · 2016 · Asia Pacific Management Review
39. A Mixed‐Method Approach to Extracting the Value of Social Media Data
    Hing Kai Chan, Xiaojun Wang, Ewelina Lacka, Min Zhang · 2015 · Production and Operations Management
40. Capturing value from non-paying consumers’ engagement behaviours: field evidence and development of a theoretical model
    Lars Groeger, Lara Moroko, Linda D. Hollebeek · 2016 · Journal of Strategic Marketing
41. The co-creation continuum: from tactical market research tool to strategic collaborative innovation method
    Nicholas Ind, Oriol Iglesias, Stefan Marković · 2017 · Journal of Brand Management
42. Co-creating value with consumers through social media
    Tzuyi Kao, Ming‐Hsien Yang, Ji‐Tsung Ben Wu, Ya-Yun Cheng · 2016 · Journal of Services Marketing
43. The Impact of Perception Related Social Media Marketing Applications on Consumers’ Brand Loyalty and Purchase Intention
    Ayben Ceyhan · 2019 · EMAJ Emerging Markets Journal
44. Knowledge collaboration between organizations and online communities: the role of open innovation intermediaries
    Krithika Randhawa, Emmanuel Josserand, Jochen Schweitzer, Danielle M. Logue · 2017 · Journal of Knowledge Management
45. Role of big data capabilities in enhancing competitive advantage and performance in the hospitality sector: Knowledge-based dynamic capabilities view
    Jeou‐Shyan Horng, Chih-Hsing Sam Liu, Sheng-Fang Chou, Tai‐Yi Yu, Da-Chian Hu · 2022 · Journal of Hospitality and Tourism Management
46. Broadband internet and enterprise innovation
    Mengjun Yang, Shilin Zheng, Lin Zhou · 2022 · China Economic Review
47. Customer Engagement: Contemporary Issues and Challenges
    Abhijit Roy · 2019 · Journal of International Consumer Marketing
48. Extending lead user theory to users’ innovation-related knowledge sharing in the online user community: The mediating roles of social capital and perceived behavioral control
    Yong Sauk Hau, Minhyung Kang · 2016 · International Journal of Information Management
49. A Ticket for Your Thoughts: Method for Predicting Content Recall and Sales Using Neural Similarity of Moviegoers
    Samuel B Barnett, Moran Cerf · 2016 · Journal of Consumer Research
50. Measuring Users’ Value Experience on a Travel Website (e-Value)
    Amrul Asraf Mohd‐Any, Heidi M. Winklhofer, Christine Ennew · 2014 · Journal of Travel Research
51. DART Scale Development: Diagnosing a Firm’s Readiness for Strategic Value Co-creation
    Pia A. Albinsson, B. Yasanthi Perera, Pookie Sautter · 2015 · The Journal of Marketing Theory and Practice
52. Using Machine Learning To Cocreate Value Through Dynamic Customer Engagement In A Brand Loyalty Program
    Ajay Aluri, Bradley S. Price, Nancy H. McIntyre · 2018 · Journal of Hospitality & Tourism Research
53. The role of website stimuli of experience on engagement and brand advocacy
    Ricardo Godinho Bilro, Sandra María Correia Loureiro, Faizan Ali · 2018 · Journal of Hospitality and Tourism Technology
54. Financial Returns to Firms’ Communication Actions on Firm-Initiated Social Media: Evidence from Facebook Business Pages
    Sunghun Chung, Animesh Animesh, Kunsoo Han, Alain Pinsonneault · 2020 · Information Systems Research
55. Engaging customers during a website visit: a model of website customer engagement
    Catherine Demangeot, Amanda J. Broderick · 2016 · International Journal of Retail & Distribution Management
56. Dynamics of customer interaction on social media platforms
    Ulrike Baumöl, Linda D. Hollebeek, Reinhard Jung · 2016 · Electronic Markets
57. Leveraging Social Network Sites in New Product Development: Opportunity or Hype?
    Deborah Lynn Roberts, Marina Candi · 2014 · Journal of Product Innovation Management
58. The magnitude of innovation by demand in a sectoral system: The role of industrial users in semiconductors
    Pamela Adams, Roberto Fontana, Franco Malerba · 2012 · Research Policy
59. Customer complementarity in the digital space: Exploring Amazon’s business model diversification
    Paolo Aversa, Stefan Haefliger, Francesca Hueller, D.G. Reza · 2020 · Long Range Planning
60. Extending lead-user theory to online brand communities: The case of the community Ducati
    Gianluca Marchi, Claudio Giachetti, Pamela de Gennaro · 2011 · Technovation
61. Innovation Intermediaries: Why Internet Marketplaces for Technology Have Not Yet Met the Expectations
    Ulrich Lichtenthaler, Holger Ernst · 2008 · Creativity and Innovation Management
62. Fairness and devotion go far: Integrating online justice and value co-creation in virtual communities
    En-Yi Chou, Cheng‐Yu Lin, Heng‐Chiang Huang · 2015 · International Journal of Information Management
63. Sustainability Condition of Open Innovation: Dynamic Growth of Alibaba from SME to Large Enterprise
    JinHyo Joseph Yun, Xiaofei Zhao, KyungBae Park, Lei Shi · 2020 · Sustainability
64. “Digital buddies”: parasocial interactions in social media
    Mujde Yuksel, Lauren I. Labrecque · 2016 · Journal of Research in Interactive Marketing
65. Stimulating innovation: Managing peer interaction for idea generation on digital innovation platforms
    Mu Yang, Chunjia Han · 2019 · Journal of Business Research
66. Achieving customer engagement with social media: A qualitative comparative analysis approach
    David Marius Gligor, Sıddık Bozkurt, Ivan Russo · 2019 · Journal of Business Research
67. A unified model of the co-creation process
    CHRISTOPHER M. DURUGBO, Kulwant Singh Pawar · 2014 · Expert Systems with Applications
68. Transforming big data into knowledge: the role of knowledge management practice
    Roberto Chierici, Alice Mazzucchelli, Alexeis García-Pérez, Demetris Vrontis · 2018 · Management Decision
69. Value co-creation in web-based multisided platforms: A conceptual framework and implications for business model design
    Daniel Thomé de Oliveira, Marcelo Nogueira Cortimiglia · 2017 · Business Horizons
70. Open innovation in health care: Analysis of an open health platform
    Angelika C. Bullinger, Matthias Rass, Sabrina Adamczyk, Kathrin M. Moeslein, Stefan Sohn · 2012 · Health Policy
71. A literature review on markets for ideas: Emerging characteristics and unanswered questions
    Angelo Natalicchio, Antonio Messeni Petruzzelli, Achille Claudio Garavelli · 2013 · Technovation
72. Leveraging virtual business model innovation: a framework for designing business model development tools
    Philipp Ebel, Ulrich Bretschneider, Jan Marco Leimeister · 2016 · Information Systems Journal
73. Materials Knowledge Systems in Python—a Data Science Framework for Accelerated Development of Hierarchical Materials
    David B. Brough, Daniel Wheeler, Surya R. Kalidindi · 2017 · Integrating materials and manufacturing innovation
74. Understanding online event experience: The importance of communication, engagement and interaction
    Husni Kharouf, Rui Biscaia, Alexeis García-Pérez, Ellie Hickman · 2020 · Journal of Business Research
75. Adoption of technology-based services: the role of customers’ willingness to co-create
    Sven Heidenreich, Matthias Handrich · 2015 · Journal of service management
76. Marketing Strategy in an Internet-Enabled Environment: A Retrospective on the First Ten Years of JIM and a Prospective on the Next Ten Years
    Rajan Varadarajan, Manjit S. Yadav · 2009 · Journal of Interactive Marketing
77. Brand engagement in self-concept (BESC), value consciousness and brand loyalty: a study of generation Z consumers in Malaysia
    Ahmed Rageh Ismail, Bang Nguyen, Junsong Chen, T.C. Melewar, Bahtiar Mohamad · 2020 · Young Consumers Insight and Ideas for Responsible Marketers
78. Understanding circular economy implementation in the agri-food supply chain: the case of an Indonesian organic fertiliser producer
    Ruth Nattassha, Yuanita Handayati, Togar Mangihut Simatupang, Manahan Siallagan · 2020 · Agriculture & Food Security
79. BENEFITS AND BARRIERS OF CROWDSOURCING IN B2B FIRMS: GENERATING IDEAS WITH INTERNAL AND EXTERNAL CROWDS
    Henri Simula, Mervi Vuori · 2012 · International Journal of Innovation Management
80. Hallmarks and potential pitfalls of customer‐ and consumer engagement scales: A systematic review
    Linda D. Hollebeek, Marko Sarstedt, Choukri Menidjel, David E. Sprott, Sigitas Urbonavičius · 2023 · Psychology and Marketing
81. IdeaBot: Investigating Social Facilitation in Human-Machine Team Creativity
    Angel Hsing‐Chi Hwang, Andrea Stevenson Won · 2021 · CHI Conference on Human Factors in Computing Systems
82. Exploring destination's negative e-reputation using aspect based sentiment analysis approach: Case of Marrakech destination on TripAdvisor
    Twil Ali, Marc Bidan, Omar Bencharef, Soulaimane Kaloun, Larbi Safaa · 2021 · Tourism Management Perspectives
83. Developing and validating a multidimensional tourist engagement scale (TES)
    Shuyue Huang, Hwansuk Chris Choi · 2019 · Service Industries Journal
84. Co-creating value in online innovation communities
    Hande Muberra Akman, Carolin Plewa, Jodie Conduit · 2018 · European Journal of Marketing
85. A mapping study of employee innovation: proposing a research agenda
    Izabelle Bäckström, Lars G. Bengtsson · 2019 · European Journal of Innovation Management
86. Crafting firm competencies to improve innovative performance
    Boris Lokshin A, Anita Elisabeth Jacqueline Van Gils, Eva Bauer · 2008 · European Management Journal
87. Customer Co-Creation and Exploration of Emerging Technologies: The Mediating Role of Managerial Attention and Initiatives
    S. Khanagha, H. Volberda, I. Oshri · 2017 · Long Range Planning
88. How to measure engagement in Twitter: advancing a metric
    Miriam Muñoz-Expósito, M. Ángeles Oviedo‐García, Mario Castellanos‐Verdugo · 2017 · Internet Research
89. Online shopping experience in an emerging e‐retailing market: Towards a conceptual model
    Ernest Emeka Izogo, Chanaka Jayawardhena · 2018 · Journal of Consumer Behaviour
90. Crowdsourcing and open innovation: a systematic literature review, an integrated framework and a research agenda
    Livio Cricelli, Michele Grimaldi, Silvia Vermicelli · 2021 · Review of Managerial Science
91. Role of artificial intelligence in customer engagement: a systematic review and future research directions
    Yuvika Gupta, Farheen Mujeeb Khan · 2024 · Journal of Modelling in Management
92. A Manager's Perspective on Virtual Customer Integration for New Product Development
    Michael Bartl, Johann Füller, Hans Mühlbacher, Holger Ernst · 2012 · Journal of Product Innovation Management
93. THE ROLE OF ONLINE BRAND COMMUNITY IN NEW PRODUCT DEVELOPMENT: CASE STUDIES ON DIGITAL PRODUCT MANUFACTURERS IN KOREA
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94. Consumers' Creative Talent: Which Characteristics Qualify Consumers for Open Innovation Projects? An Exploration of Asymmetrical Effects
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95. Engaging Restaurant Customers on Facebook: The Power of Belongingness Appeals on Social Media
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96. Social media: communication strategies, engagement and future research directions
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97. Examining fan engagement through social networking sites
    Thiago Oliveira Dos Santos, Abel Correia, Rui Biscaia, Ann L. Pegoraro · 2018 · International Journal of Sports Marketing and Sponsorship
98. An Organic Approach to Customer Engagement and Loyalty
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99. Multi-stakeholder co-creation Analysis in Smart city Management: An Experience from Bandung, Indonesia
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100. The Collaboration of Innovation Intermediaries and Manufacturing Firms in the Markets for Technology
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