The DOI matches its Crossref record; 71 of the 71 references it cites were found in a registry or an index.
Using users: When does external knowledge enhance corporate product innovation?
Abstract
Prior research on corporate innovation highlights the importance of accessing external knowledge from other firms and universities. However, survey evidence indicates that product users are perhaps the most important source of external knowledge. We build on existing theory to identify the conditions under which user knowledge contributes to corporate innovation and when the benefits will be greatest. Using a panel dataset of medical device companies and their collaborative efforts with innovative physicians, we find evidence that inventive collaborations with users enhance corporate product innovation and that the benefits are greatest in new technology areas and in the generation of radical innovations . Copyright © 2013 John Wiley & Sons, Ltd.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Absorptive Capacity: A New Perspective on Learning and Innovation
Cohen, W. M., & Levinthal, D. A. (1990) · Administrative Science Quarterly · doi:10.2307/2393553 · Cited by 35,728
The Theory of Economic Development
Schumpeter, J., & Backhaus, U. (2006) · The European Heritage in Economics and the Social Sciences · doi:10.1007/0-306-48082-4_3 · Cited by 22,506
Exploration and Exploitation in Organizational Learning
March, J. G. (1991) · Organization Science · doi:10.1287/orsc.2.1.71 · Cited by 21,942
An Evolutionary Theory of Economic Change.
Loasby, B. J., Nelson, R. R., & Winter, S. G. (1983) · The Economic Journal · doi:10.2307/2232409 · Cited by 21,366
Toward a knowledge-based theory of the firm
Grant, R. M. (1996) · Strategic Management Journal · doi:10.1002/smj.4250171110 · Cited by 16,157
Henderson, R. M., & Clark, K. B. (1990) · Administrative Science Quarterly · doi:10.2307/2393549 · Cited by 8,357
A Behavioral Theory of the Firm
Day, R. H., Cyert, R. M., March, J. G., Clarkson, Cohen, Feigenbaum, D., Greenberg, Moore, Soelberg, Starbuck, et al. (1964) · Econometrica · doi:10.2307/1913056 · Cited by 7,791
Technological paradigms and technological trajectories
Dosi, G. (1982) · Research Policy · doi:10.1016/0048-7333(82)90016-6 · Cited by 6,685
Levitt, B., & March, J. G. (1988) · Annual Review of Sociology · doi:10.1146/annurev.so.14.080188.001535 · Cited by 6,447
Laursen, K., & Salter, A. (2006) · Strategic Management Journal · doi:10.1002/smj.507 · Cited by 6,324
Cited by
Business model innovation and value-creation: the triadic way
Andreassen, T. W., Lervik-Olsen, L., Snyder, H., Van Riel, A. C. R., Sweeney, J. C., & Van Vaerenbergh, Y. (2018) · Journal of Service Management · doi:10.1108/josm-05-2018-0125 · Cited by 160
Preißner, S., Raasch, C., & Schweisfurth, T. (2024) · Journal of Product Innovation Management · doi:10.1111/jpim.12709 · Cited by 28
Metadata
- Authors
- Chatterji, A. K., & Fabrizio, K. R.
- Venue
- Strategic Management Journal
- Publisher
- Wiley
- Published
- 2013-08-28
- Volume
- 35
- Issue
- 10
- Pages
- 1427-1445
- ISSN
- 0143-2095 (ISSN-L)
- 1097-0266
- OpenAlex
- W2074106797
- Cited by
- 309
- References
- 71
- FWCI
- 53.72
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Using users: When does external knowledge enhance corporate product innovation? https://app.cochat.ai/papers/10.1002/smj.2168
- The paper
- Chatterji, A. K., & Fabrizio, K. R. (2014). Using users: When does external knowledge enhance corporate product innovation? Strategic Management Journal. https://doi.org/10.1002/smj.2168
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
