Weighing of Hotel Website Dimensions and Attributes
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In Law and Cheung's study on customers' weighting factors on hotel website contents, reservation information was the most important dimension.
“In Law and Cheung's (2005) study on customers' weighting factors on hotel website contents, they found that reservation information was the most important dimension.”
From Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008) · cites this paper as Law and Cheung's (2005)
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- Authors
- Law, R., & Cheung, C.
- Affiliations
- Hong Kong Polytechnic University (HK)
- Venue
- Information and Communication Technologies in Tourism 2005
- Publisher
- Springer-Verlag
- Published
- 2005-11-10
- Pages
- 350-359
- OpenAlex
- W1883464898
- Cited by
- 22
- References
- 24
- Citations by year
- 2025: 1 · 2022: 1 · 2021: 1 · 2020: 2 · 2019: 1 · 2018: 1 · 2017: 2 · 2016: 1 · 2015: 1 · 2014: 1 · 2013: 1 · 2012: 2
- FWCI
- 8.80
- Type
- book chapter
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Springer eBooks (publishedVersion)
- PolyU Institutional Research Archive (Hong Kong Polytechnic University) (submittedVersion)
- Funders
- Hong Kong Polytechnic University
- Topics
- Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
- Social Sciences › Sociology and Political Science › Diverse Aspects of Tourism Research
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
- Keywords
- hotel websites, web performance, website characteristics, feature weighting, user perception, website management, foreign tourists, Hong Kong hotels
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