The DOI matches its Crossref record; 78 of the 78 references it cites were found in a registry or an index.
The Updated DeLone and McLean Model of Information Systems Success
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Citations
Cites
A Mathematical Theory of Communication
Shannon, C. E. (1948) · Bell System Technical Journal · doi:10.1002/j.1538-7305.1948.tb01338.x · Cited by 88,486
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
A Mathematical Theory of Communication
Shannon, C. E. (1948) · Bell System Technical Journal · doi:10.1002/j.1538-7305.1948.tb00917.x · Cited by 48,949
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989) · Management Science · doi:10.1287/mnsc.35.8.982 · Cited by 25,709
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
(2003) · Journal of Management Information Systems · doi:10.1080/07421222.2003.11045748 · Cited by 11,791
Information Systems Success: The Quest for the Dependent Variable
DeLone, W. H., & McLean, E. R. (1992) · Information Systems Research · doi:10.1287/isre.3.1.60 · Cited by 10,697
A Theoretical Integration of User Satisfaction and Technology Acceptance
Wixom, B. H., & Todd, P. A. (2005) · Information Systems Research · doi:10.1287/isre.1050.0042 · Cited by 2,835
Development of a Tool for Measuring and Analyzing Computer User Satisfaction
Bailey, J. E., & Pearson, S. W. (1983) · Management Science · doi:10.1287/mnsc.29.5.530 · Cited by 2,542
A Respecification and Extension of the DeLone and McLean Model of IS Success
Seddon, P. B. (1997) · Information Systems Research · doi:10.1287/isre.8.3.240 · Cited by 2,437
The Measurement of End-User Computing Satisfaction
Doll, W. J., & Torkzadeh, G. (1988) · MIS Quarterly · doi:10.2307/248851 · Cited by 2,412
Cited by
Understanding the impact of m-banking on individual performance: DeLone & McLean and TTF perspective
Tam, C., & Oliveira, T. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.03.016 · Cited by 383
Information technology adoption: a review of the literature and classification
Salahshour Rad, M., Nilashi, M., & Mohamed Dahlan, H. (2018) · Universal Access in the Information Society · doi:10.1007/s10209-017-0534-z · Cited by 181
Hasselberg, M., Beer, N., Blom, L., Wallis, L. A., & Laflamme, L. (2014) · PLoS ONE · doi:10.1371/journal.pone.0098539 · Cited by 37
Metadata
- Authors
- Urbach, N., & Müller, B.
- Venue
- Integrated Series in Information Systems
- Publisher
- Springer New York
- Published
- 2011-08-01
- Pages
- 1-18
- ISSN
- 1571-0270 (ISSN-L)
- OpenAlex
- W1810735041
- Cited by
- 307
- References
- 78
- FWCI
- 50.96
- Type
- book chapter
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: The Updated DeLone and McLean Model of Information Systems Success. https://app.cochat.ai/papers/10.1007/978-1-4419-6108-2_1
- The paper
- Urbach, N., & Müller, B. (2012). The Updated DeLone and McLean Model of Information Systems Success. Integrated Series in Information Systems. https://doi.org/10.1007/978-1-4419-6108-2_1
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.