Understanding the impact of m-banking on individual performance: DeLone & McLean and TTF perspective

Tam, Carlos; Oliveira, Tiago

doi:10.1016/j.chb.2016.03.016

Cited by 383Technology Adoption and User BehaviourUsability and User Interface DesignHealth, Technology, Consumer Behavior

Understanding the impact of m-banking on individual performance: DeLone & McLean and TTF perspective

Tam, Carlos, Oliveira, Tiago·2016·Computers in Human Behavior

DOI 10.1016/j.chb.2016.03.016

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Task characteristics had a more significant impact on task-technology fit than technology characteristics.
“Notably, our research discovered that task characteristics had a more significant impact on task-technology-fit than technology characteristics, even though TC has been reported in some studies [40,88] to have a more significant effect on PEOU and PU than TC.”
From Acceptance of e-learning in higher education: the role of task-technology fit with the information systems success model (2023) · cites this paper as [40]

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Understanding Impact of M-banking on Individual Performance of the DeLone & McLean Method and TTF Perpective
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Authors: Tam, C., & Oliveira, T.
Affiliations: Universidade Nova de Lisboa (PT)
Corresponding author: Tam, Carlos
ORCID: Tam, Carlos
Oliveira, Tiago
Venue: Computers in Human Behavior
Publisher: Elsevier BV
Published: 2016-08
Volume: 61
Pages: 233-244
ISSN: 0747-5632 (ISSN-L)
DOI: 10.1016/j.chb.2016.03.016
OpenAlex: W2494974994
Cited by: 383
References: 76
Citations by year: 2026: 20 · 2025: 59 · 2024: 39 · 2023: 53 · 2022: 58 · 2021: 62 · 2020: 36 · 2019: 26 · 2018: 15 · 2017: 10 · 2016: 5
FWCI: 35.34
Type: journal article
Language: en
Open access: closed
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
www.elsevier.com/legal/tdmrep-license (tdm)
doi.org/10.15223/policy-017 (stm-asf)
doi.org/10.15223/policy-037 (stm-asf)
doi.org/10.15223/policy-012 (stm-asf)
doi.org/10.15223/policy-029 (stm-asf)
doi.org/10.15223/policy-004 (stm-asf)
Locations: Computers in Human Behavior (publishedVersion)
Topics: Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
Keywords: mobile banking, individual performance, DeLone and McLean IS success model, task-technology fit, user satisfaction, mobile commerce, system quality, information quality, service quality, moderating effect, technology adoption

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