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Transactive Memory: A Contemporary Analysis of the Group Mind
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“The transactional memory model was developed by Wegner, Giuliano, and Hertel (1985), Wegner (1987), Wegner, Erber, and Raymond (1991), Barnier and Sutton (2008).Integrated the information retained in memory of a group into two components, the information stored by the members of the group in their individual memories and the directories held by members of the group that identified the existence,”
From Linking knowledge management, organizational learning and memory (2020) · cites this paper as Wegner (1987)
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“…during the groups’ activities, this kind of tacit knowledge is stored in the ‘shared intellect’ made up of group members’ previous experiences, individual behaviours, automatic responses, behaviour models, and cognitive schemata (Wegner & Giuliano Hertel, 1985; Wegner, 1987; Wegner et al, 1991).”
BackgroundA dual-process contingency model of leadership, transactive memory systems and team performance
Bachrach, D. G., & Mullins, R. R. (2018) · Journal of Business Research · doi:10.1016/j.jbusres.2018.11.029 · Cited by 70
Team Knowledge Structures: Matching Task to Information Environment
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Peterson, E., & Thompson, L. (1997) · Organizational Behavior and Human Decision Processes · doi:10.1006/obhd.1997.2747 · Cited by 63
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“Hence, a collective approach allows for alternative theories and concepts to be applied to deception that cannot be applied when interviewing only individuals, such as transactive memory (Wegner, 1987), collective memory (Barnier & Sutton, 2008), dominance (Rogers-Millar & Millar, 1979) and group dynamics (Arrow, McGr…”
BackgroundInfluentialTransactive-Goal-Dynamics Theory: A Discipline-Wide Perspective
Fitzsimons, G. M., & Finkel, E. J. (2018) · Current Directions in Psychological Science · doi:10.1177/0963721417754199 · Cited by 70
“The theory is predicated on the assumption that highly interdependent individuals, whether in dyads or larger groups, function not as separate goal pursuers, but as one self-regulating unit—a transactive goal system (see Wegner, 1987).”
BackgroundVarieties of the extended self
Heersmink, R. (2020) · Consciousness and Cognition · doi:10.1016/j.concog.2020.103001 · Cited by 61
“Such socially distributed memory systems are referred to as transactive memory systems (Wegner 1986).”
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Alignment, Transactive Memory, and Collective Cognitive Systems
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“People regularly adopt others’ memories (Wegner, 1987), tastes (Fishbach & Tu, 2016), and even attitudes (Hardin & Higgins, 1996) as their own.”
BackgroundCulture and the Assessment of Creativity
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“Transactive memory theory, for instance, originated from social psychology and intimate dyadic relationships (Wegner, 1987); it has since focused on “the cognitive processes in groups, the factors that affect those processes, and the group performance outcomes that result” (Lewis & Herndon, 2011,…”
BackgroundManagement of Globally Distributed Component-Based Software Development Projects
Kotlarsky, J. (2005) · RePub (Erasmus University Rotterdam) · Cited by 60
Cho, H., & Lee, J.-S. (2008) · Communication Research · doi:10.1177/0093650208315982 · Cited by 88
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“This knowledge is called transactive memory (Wegner, 1987); a group is said to interact through a transactive memory system if members can recurrently procure and integrate each other’s specialized expertise through ad hoc communication while pursuing a collective task (Wegner, 1987; Wegner et al., 1991).”
BackgroundInfluentialA Strategic View of Team Learning in Organizations
Harvey, J., Bresman, H. M., Edmondson, A. C., & Pisano, G. P. (2022) · Academy of Management Annals · doi:10.5465/annals.2020.0352 · Cited by 69
Vrij, A., & Granhag, P. A. (2014) · Applied Cognitive Psychology · doi:10.1002/acp.3071 · Cited by 65
“Transactive memory theory proposes that people in close relationships have a specialised memory system or ‘division of labour’ for encoding, storing, and retrieving information (Hollingshead, 1998; Wegner, 1987).”
BackgroundChanges in team cognition after a retention interval: The benefits of mixing it up.
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“…how to respond if necessary information is absent’’ Converse and Kahler (1992, p. 6) member or other colleagues, or more implicitly by observation, knowledge of that team member’s role, stereotypes, or indicators of expertise (e.g., a diploma hanging on the wall; Peltokorpi, 2012; Wegner, 1986).”
BackgroundTQM and ISO 9000 Effects on Knowledge Transferability and Knowledge Transfers
Fernández, L. M. M., Montes, F. J. L., & Fuentes, M. D. M. F. (2004) · Total Quality Management & Business Excellence · doi:10.1080/14783360410001681872 · Cited by 63
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“Whereas the transactive memory theory (Wegner, 1986) would predict better recall of events that were not posted online, autobiographical memory theories (Conway & Pleydell-Pearce, 2000; Nelson & Fivush, 2004; Wang, 2013a) would predict better recall of events that were posted online.”
BackgroundResultOvercoming impediments to virtual team effectiveness
Cordery, J. L., & Soo, C. W. (2008) · Human Factors and Ergonomics in Manufacturing & Service Industries · doi:10.1002/hfm.20119 · Cited by 61
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“The theories of the extended mind [29], transactive memory Wegner [30, 31], and distributed cognition Hutchins [24] argue that memory systems are emergent systems, resulting from the embodied interactions between humans and their material and social environment.”
BackgroundSynergetic effects in working teams
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Trust: A Neglected Variable in Team Effectiveness Research
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RetractedMuñoz‐Erickson, T. A., Cutts, B. B., Larson, E. K., Darby, K. J., Neff, M. W., Wutich, A., & Bolin, B. (2010) · Ecology and Society · doi:10.5751/es-03390-150322 · Cited by 58
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When less is more: the downside of customer knowledge sharing in new product development teams
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“Consistent with this, research on communication in teams indicates that too much information sharing can overload team members’ information processing capacities, which can then inhibit team performance (Levine and Moreland 1999; Wegner 1987).”
Considering strengths use in organizations as a multilevel construct
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“While extant team research has mainly focused on cognitive processes that foster team effectiveness (cf. literature on TMSs; Wegner, 1987; and the Information/Decision-Making perspective; Williams & O'Reilly, 1998), we propose that collective strengths use will stimulate both a cognitive and an…”
BackgroundCommunication in Transactive Memory Systems: A Review and Multidimensional Network Perspective
Yan, B., Hollingshead, A. B., Alexander, K. S., Cruz, I., & Shaikh, S. J. (2020) · Small Group Research · doi:10.1177/1046496420967764 · Cited by 57
“…knowledge sharing and memory system in which group members share responsibility for encoding, storing, and retrieving of information from different knowledge areas, and have a shared awareness about each member’s knowledge responsibilities (or “who knows what”; Wegner et al., 1985; Wegner, 1987).”
BackgroundInfluentialMell, J. N., van Knippenberg, D., van Ginkel, W. P., & Heugens, P. P. M. A. R. (2022) · Journal of Management Studies · doi:10.1111/joms.12797 · Cited by 57
The Use of Cognitive Mapping in Eliciting and Evaluating Group Cognitions
Curșeu, P. L., Schalk, R., & Schruijer, S. G. L. (2010) · Journal of Applied Social Psychology · doi:10.1111/j.1559-1816.2010.00618.x · Cited by 57
The social psychology of knowledge management
Kimmerle, J., Wodzicki, K., & Creß, U. (2008) · Team Performance Management · doi:10.1108/13527590810912340 · Cited by 57
Liu, J., Nandhakumar, J., & Zachariadis, M. (2018) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2018.10.003 · Cited by 59
Materialised Identities: Cultural Identity, Collective Memory, and Artifacts
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Team Cognition and Adaptability in Dynamic Settings: A Review of Pertinent Work
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Osch, W. V., & Steinfield, C. W. (2016) · Journal of Information Technology · doi:10.1057/jit.2016.12 · Cited by 56
“…to ones' work, the persistence and visibility of communication activitieson ESM contributes to what has been called the transactive memory system (Wegner, 1987), enhancing boundary work in organizations by allowing users to update their own internal directories of who knows what (i.e. who has…”
BackgroundMunyon, T. P., Summers, J. K., & Ferris, G. R. (2010) · Human Resource Management Review · doi:10.1016/j.hrmr.2010.07.002 · Cited by 71
The effect of team empowerment on team performance
Jiang, X., Flores, H. R., Leelawong, R., & Manz, C. C. (2016) · International Journal of Conflict Management · doi:10.1108/ijcma-07-2014-0048 · Cited by 69
Schreiber, C., Singh, S. S., & Carley, K. M. (2004) · doi:10.21236/ada460028 · Cited by 55
Global virtual work: a review, integrative framework, and future research opportunities
Froese, F. J., Blay, T., Gibson, C. B., Shaffer, M. A., & Benitez, J. (2025) · Journal of International Business Studies · doi:10.1057/s41267-025-00775-1 · Cited by 75
“Finally, theories of transactive memory systems (Wegner, 1986) have been widely used when studying knowledge management in these teams.”
Training in virtual environments: putting theory into practice
Moskaliuk, J., Bertram, J., & Creß, U. (2012) · Ergonomics · doi:10.1080/00140139.2012.745623 · Cited by 61
Empowering employees through instant messaging
Ou, C. X., Davison, R. M., Zhong, X., & Liang, Y. (2010) · Information Technology and People · doi:10.1108/09593841011052165 · Cited by 54
Hood, A. C., Bachrach, D. G., Zivnuska, S., & Bendoly, E. (2015) · Journal of Organizational Behavior · doi:10.1002/job.2050 · Cited by 59
The sensemaking-coevolution-implementation theory of software design
Ralph, P. (2015) · Science of Computer Programming · doi:10.1016/j.scico.2014.11.007 · Cited by 60
The deep structure of organizational online networking – an actor‐oriented case study
Trier, M., & Richter, A. (2014) · Information Systems Journal · doi:10.1111/isj.12047 · Cited by 53
“In particular, we can join our empirically grounded fi ndings with insights from studies of TMS (Wegner, 1987; Hollingshead, 2000; Yoo & Kanawattanachai, 2001; Davison et al ., 2013).”
BackgroundMethodInfluentialChung, N., Lee, S., & Han, H. S. (2015) · Telematics and Informatics · doi:10.1016/j.tele.2015.02.002 · Cited by 53
People perception: Social vision of groups and consequences for organizing and interacting
Phillips, L. T., Max Weisbuch, A., & Ambady, N. (2014) · Research in Organizational Behavior · doi:10.1016/j.riob.2014.10.001 · Cited by 59
Surprises are the benefits: reframing in multidisciplinary design teams
Stompff, G., Smulders, F., & Henze, L. (2016) · Design Studies · doi:10.1016/j.destud.2016.09.004 · Cited by 58
Exploring the knowledge-focused role of interdependent members on team creative performance
Ali, A., Wang, H., Khan, A., Pitafi, A. H., & Amin, M. W. (2018) · Asian Business & Management · doi:10.1057/s41291-018-00050-2 · Cited by 56
“Among numerous models and theories that address team information management activities in performing team tasks, transactive memory system (TMS) (Wegner 1987) has gained particular importance among researchers (Chen 2014; Huang and Hsieh 2017; Oshri et al.”
BackgroundMethodInfluentialOn Measuring Individual Knowledge in Organizations
Borgatti, S. P., & Carboni, I. (2007) · Organizational Research Methods · doi:10.1177/1094428107300228 · Cited by 54
Wilson, D. S., Timmel, J. J., & Miller, R. R. (2004) · Human Nature · doi:10.1007/s12110-004-1007-7 · Cited by 55
Jingqiang, Z., Raza, M., Khalid, R., Parveen, R., & Ramirez-Asís, E. (2021) · Annals of Operations Research · doi:10.1007/s10479-021-04334-3 · Cited by 52
“Utilizing the both process and content approach in knowledge management, Wegner (1987) implied a theory of transactive memory systems (TMS).”
MethodRetractedAgency and Identity in the Collective Self
Shteynberg, G., Hirsh, J. B., Garthoff, J., & Bentley, R. A. (2021) · Personality and Social Psychology Review · doi:10.1177/10888683211065921 · Cited by 63
“…of group performance have dominated much of social psychology in the 20th century (e.g., Janis, 1972; Stasser & Titus, 1987; Stoner, 1968), groups regularly outperform individuals on a wide range of problems (Hastie, 1986; Hill, 1982; Kerr & Tindale, 2004; Levine & Moreland, 1998; Wegner, 1987).”
JOB TYPES IN THE SUPPLY CHAIN MANAGEMENT PROFESSION
Rossetti, C. L., & Dooley, K. J. (2010) · Journal of Supply Chain Management · doi:10.1111/j.1745-493x.2010.03197.x · Cited by 52
The cognitive underpinnings of effective teamwork: a continuation
Mesmer‐Magnus, J., Niler, A. A., Plummer, G., Larson, L., & DeChurch, L. A. (2017) · Career Development International · doi:10.1108/cdi-08-2017-0140 · Cited by 62
“Further research confirmed the idea proposed by Cannon-Bowers and Salas (1990) that cognitive emergent states are indeed key determinants in team functioning overall (Converse et al., 1991; DeChurch and Mesmer-Magnus, 2010: Marks et al., 2002; Mathieu et al., 2000; Wegner, 1987), and in team behavioral process (Kozlow…”
BackgroundBlurring boundaries: Effects of device features on metacognitive evaluations
Hamilton, K. A., & Yao, M. Z. (2018) · Computers in Human Behavior · doi:10.1016/j.chb.2018.07.044 · Cited by 55
Top management team transactive memory, information gathering, and perceptual accuracy
Rau, D. (2005) · Journal of Business Research · doi:10.1016/j.jbusres.2005.07.001 · Cited by 54
Metadata
- Authors
- Wegner, D. M.
- Corresponding author
- Wegner, Daniel M.
- Venue
- Theories of Group Behavior
- Publisher
- Springer New York
- Published
- 1987
- Pages
- 185-208
- OpenAlex
- W2049890080
- Semantic Scholar
- 77648f4b91847a3df191f00ce13d123cf4bf3c88
- Cited by
- 2,700
- References
- 32
- Citations by year
- 2026: 96 · 2025: 71 · 2024: 89 · 2023: 123 · 2022: 88 · 2021: 97 · 2020: 110 · 2019: 95 · 2018: 117 · 2017: 121 · 2016: 116 · 2015: 123 · 2014: 133 · 2013: 145 · 2012: 163
- FWCI
- 1.92
- Type
- book chapter
- Language
- en
- Open access
- closed
- Locations
- Springer eBooks (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Social Sciences › Psychology › General Psychology › Academic and Historical Perspectives in Psychology
- Keywords
- transactive memory, group mind, group behavior, collective consciousness, social psychology theory, Émile Durkheim, Le Bon, Jean-Jacques Rousseau, Hegel, McDougall, Wilhelm Wundt, Ross, individualism-collectivism
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