Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web
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Chatbots have been suggested as accessible interactive systems for visually impaired users, as conversational support for users with special needs, and to support youth engagement in societal issues.
“Chatbots have been suggested as accessible interactive systems for visually impaired in need of an easily navigable user interface [7], as conversational support for users with special needs [19], and to support youth to engage in societal issues [110].”
From Future directions for chatbot research: An interdisciplinary research agenda (2021) · cites this paper as [7]
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- Authors
- Baez, M., Daniel, F., & Casati, F.
- Affiliations
- Politecnico di Milano (IT)
- University of Trento (IT)
- Venue
- Lecture Notes in Computer Science
- Publisher
- Springer International Publishing
- Published
- 2020
- Pages
- 94-110
- ISSN
- 0302-9743 (ISSN-L)
- 1611-3349
- OpenAlex
- W2999998026
- Cited by
- 31
- References
- 46
- Citations by year
- 2026: 4 · 2025: 2 · 2024: 3 · 2023: 7 · 2022: 3 · 2021: 5 · 2020: 6
- FWCI
- 2.01
- Type
- conference paper
- Language
- en
- Open access
- green
- link.springer.com
- Licence
- other-oa
- www.springer.com/tdm (tdm)
- Locations
- Lecture notes in computer science (publishedVersion)
- Iris (University of Trento) (submittedVersion, other-oa)
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Keywords
- chatbots, speech interfaces, reference architecture, screen readers, visually impaired users, web accessibility
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