Expert Insights for Designing Conversational User Interfaces as Virtual Assistants and Companions for Older Adults with Cognitive Impairments
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The challenge of designing for compensatory cognitive support is underexplored, with the exception of a few studies that address cognitive behaviors as a result of MCI.
“While most of the existing work focuses on older adults and their interactions with CAs, the challenge of designing for compensatory cognitive support is underexplored, with the exception of a few studies that address cognitive behaviors as a result of MCI [20,45,46].”
From A Collaborative Approach to Support Medication Management in Older Adults with Mild Cognitive Impairment Using Conversational Assistants (CAs) (2022) · cites this paper as [20]
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Pop-Eleches, C., Thirumurthy, H., Habyarimana, J. P., Zivin, J. G., Goldstein, M. P., de Walque, D., MacKeen, L., Haberer, J., Kimaiyo, S., Sidle, J., et al. (2011) · AIDS · doi:10.1097/qad.0b013e32834380c1 · Cited by 982 · see citing works
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Gavelin, H. M., Dong, C., Minkov, R., Bahar-Fuchs, A., Ellis, K. A., Lautenschlager, N. T., Mellow, M. L., Wade, A. T., Smith, A. E., Finke, C., et al. (2021) · Ageing Research Reviews · doi:10.1016/j.arr.2020.101232 · Cited by 371 · see citing works
Adherence to technology-based exercise programs in older adults: A systematic review
Valenzuela, T., Okubo, Y., Woodbury, A., Lord, S. R., & Delbaere, K. (2018) · Journal of Geriatric Physical Therapy · doi:10.1519/jpt.0000000000000095 · Cited by 349 · see citing works
Effectiveness of an Empathic Chatbot in Combating Adverse Effects of Social Exclusion on Mood
de Gennaro, M., Krumhuber, E. G., & Lucas, G. (2020) · Frontiers in Psychology · doi:10.3389/fpsyg.2019.03061 · Cited by 265 · see citing works
Response to a relational agent by hospital patients with depressive symptoms
Bickmore, T. W., Mitchell, S. E., Jack, B. W., Paasche-Orlow, M. K., Pfeifer, L. M., & O’Donnell, J. (2010) · Interacting with Computers · doi:10.1016/j.intcom.2009.12.001 · Cited by 218 · see citing works
How Older Adults Learn to Use Mobile Devices: Survey and Field Investigations
Leung, R., Tang, C., Haddad, S., Mcgrenere, J., Graf, P., & Ingriany, V. (2012) · ACM Transactions on Accessible Computing · doi:10.1145/2399193.2399195 · Cited by 162 · see citing works
Tell me more! assessing interactions with social robots from speech
Laban, G., George, J.-N., Morrison, V., & Cross, E. S. (2020) · Paladyn, Journal of Behavioral Robotics · doi:10.1515/pjbr-2021-0011 · Cited by 81 · see citing works
Anthony, C. A., Rojas, E. O., Keffala, V., Glass, N. A., Shah, A. S., Miller, B. J., Hogue, M., Willey, M. C., Karam, M., & Marsh, J. L. (2020) · doi:10.2196/preprints.17750 · Cited by 64 · see citing works
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Introduction to large language models (LLMs) for dementia care and research
Treder, M. S., Lee, S., & Tsvetanov, K. A. (2024) · Frontiers in Dementia · doi:10.3389/frdem.2024.1385303 · Cited by 63 · see citing works
Mathur, N., Dhodapkar, K., Zubatiy, T., Li, J., Jones, B., & Mynatt, E. (2022) · Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility · doi:10.1145/3517428.3544830 · Cited by 45 · see citing works
- Authors
- Koebel, K., Lacayo, M., Murali, M., Tarnanas, I., & Çöltekin, A.
- Affiliations
- FHNW University of Applied Sciences and Arts Northwestern Switzerland (CH)
- Corresponding author
- Çöltekin, Arzu
- Venue
- Lecture Notes in Computer Science
- Publisher
- Springer International Publishing
- Published
- 2022
- Pages
- 23-38
- ISSN
- 0302-9743 (ISSN-L)
- 1611-3349
- OpenAlex
- W4210758232
- Cited by
- 14
- References
- 11
- Citations by year
- 2026: 7 · 2025: 1 · 2024: 4 · 2023: 1 · 2022: 1
- FWCI
- 6.06
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- Lecture notes in computer science (publishedVersion)
- Topics
- Social Sciences › Demography › Technology Use by Older Adults
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- conversational interfaces, virtual assistants, virtual companions, older adults, mild cognitive impairment, dementia, design guidelines, expert interviews
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