The DOI matches its Crossref record; 15 of the 15 references it cites were found in a registry or an index.
The Factor Structure of the System Usability Scale
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“Having been used in more than 1300 studies, the System Usability Scale (SUS) is favored as an industry standard as a short, simple, and reliable measurement of technology usability with solid benchmarks to easily interpret its scores.[18][19][20][21][22][23]”
From The Association Between Perceived Electronic Health Record Usability and Professional Burnout Among US Physicians (2020) · cites this paper as [20]
In the citing paper
“As for the factor structure, Lewis and Sauro [14] proposed that there might be two factors in the SUS: Usability and Learnability.”
From Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysis (2020) · cites this paper as [14]
In the citing paper
“and sensitivity (e.g. ) [14]”
From Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysis (2020) · cites this paper as [14]
Citations
Cites
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- Lucey, N.M.: More than Meets the I: User-Satisfaction of Computer Systems. Unpublished thesis for Diploma in Applied Psychology, University College Cork, Cork, Ireland (1991)
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Harrati, N., Bouchrika, I., & Mahfouf, Z. (2017) · Library Hi Tech · doi:10.1108/lht-01-2017-0029 · Cited by 22
Metadata
- Authors
- Lewis, J. R., & Sauro, J.
- Affiliations
- IBM (United States) (US)
- ORCID
- Lewis, James R.
- Venue
- Lecture Notes in Computer Science
- Publisher
- Springer Berlin Heidelberg
- Published
- 2009
- Pages
- 94-103
- ISSN
- 0302-9743 (ISSN-L)
- 1611-3349
- OpenAlex
- W1945788957
- Cited by
- 1,278
- References
- 15
- Citations by year
- 2026: 63 · 2025: 94 · 2024: 83 · 2023: 119 · 2022: 116 · 2021: 130 · 2020: 87 · 2019: 82 · 2018: 94 · 2017: 77 · 2016: 83 · 2015: 95 · 2014: 57 · 2013: 47 · 2012: 29
- FWCI
- 12.99
- Type
- conference paper
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Lecture notes in computer science (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Keywords
- System Usability Scale, factor structure, usability measurement, learnability, scale reliability, sensitivity analysis
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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