Cited by 1,278Usability and User Interface DesignInnovative Human-Technology InteractionTechnology Adoption and User Behaviour

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The Factor Structure of the System Usability Scale

Lewis, James R., Sauro, Jeff·2009·Lecture Notes in Computer Science

DOI 10.1007/978-3-642-02806-9_12

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SUS: A 'Quick and Dirty' Usability Scale
(1996) · Usability Evaluation In Industry · doi:10.1201/9781498710411-35 · Cited by 8,989
An Empirical Evaluation of the System Usability Scale
Bangor, A., Kortum, P. T., & Miller, J. T. (2008) · International Journal of Human–Computer Interaction · doi:10.1080/10447310802205776 · Cited by 5,181
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A Comparison of Questionnaires for Assessing Website Usability
Tullis, T. S., & Stetson, J. N. (2004) · Cited by 571
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Nunnally, J.C.: Psychometric Theory. McGraw-Hill, New York (1978)
Lucey, N.M.: More than Meets the I: User-Satisfaction of Computer Systems. Unpublished thesis for Diploma in Applied Psychology, University College Cork, Cork, Ireland (1991)

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Authors: Lewis, J. R., & Sauro, J.
Affiliations: IBM (United States) (US)
ORCID: Lewis, James R.
Venue: Lecture Notes in Computer Science
Publisher: Springer Berlin Heidelberg
Published: 2009
Pages: 94-103
ISSN: 0302-9743 (ISSN-L)
1611-3349
DOI: 10.1007/978-3-642-02806-9_12
OpenAlex: W1945788957
Cited by: 1,278
References: 15
Citations by year: 2026: 63 · 2025: 94 · 2024: 83 · 2023: 119 · 2022: 116 · 2021: 130 · 2020: 87 · 2019: 82 · 2018: 94 · 2017: 77 · 2016: 83 · 2015: 95 · 2014: 57 · 2013: 47 · 2012: 29
FWCI: 12.99
Type: conference paper
Language: en
Open access: closed
Licence: www.springer.com/tdm (tdm)
Locations: Lecture notes in computer science (publishedVersion)
Topics: Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Keywords: System Usability Scale, factor structure, usability measurement, learnability, scale reliability, sensitivity analysis

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