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Useful, Social and Enjoyable: Mobile Phone Adoption by Older People
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“Trust has been demonstrated as an important factor in the contexts of e-commerce, e-government and technology adoption [48,108].”
From The Investigation of Adoption of Voice-User Interface (VUI) in Smart Home Systems among Chinese Older Adults (2022) · cites this paper as [108]
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“For example, a survey on mobile phones found that social influence significantly affects intention to use (Conci et al., 2009).”
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BackgroundResultFacilitators of and Barriers to mHealth Adoption in Older Adults With Heart Failure
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“…main acceptance factors (PU and PEOU), empirical evidence on elderly people’s acceptance of new technology has demonstrated that the lack of PU is among the main factors deterring older adults from using new technologies (Melenhorst, Rogers, and Bouwhuis 2006; Conci, Pianesi, and Zancanaro 2009).”
BackgroundIntention to Use mHealth in Older Adults With Heart Failure
Cajita, M., Hodgson, N. A., Budhathoki, C. B., & Han, H. (2017) · The Journal of Cardiovascular Nursing · doi:10.1097/jcn.0000000000000401 · Cited by 136
“Previous studies have shown that older adults are susceptible to the effects of social influence when it comes to technology acceptance.(16) eHealth literacy is defined as ‘‘the ability to seek, find, under-”
Insights into Older Adults’ Technology Acceptance through Meta-Analysis
Ma, Q., Chan, A., & Teh, P. (2021) · International journal of human computer interactions · doi:10.1080/10447318.2020.1865005 · Cited by 113
“Researchers showed that older adults accept and adopt technology when it meets their needs and expectations (Conci et al., 2009; Venkatesh et al., 2003).”
BackgroundPang, C., Collin Wang, Z., McGrenere, J., Leung, R., Dai, J., & Moffatt, K. (2021) · Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3411764.3445702 · Cited by 118
“Intrinsic motivations, such as perceived usefulness and value, play an important role in the increased adoption of technologies, while older adults’ social groups (family and friends) continue to have a strong influence in demonstrating the relevance and usefulness of certain technologies [8][17][19][23].”
BackgroundInfluentialFactors Influencing Intention to Technological Use in Older Adults. The TAM Model Aplication
Martín‐García, A. V., Redolat, R., & Hernandis, S. P. (2021) · Research on Aging · doi:10.1177/01640275211063797 · Cited by 127
“…to use falls on the PU of using or not using a particular digital device (PU), a result which is in line with others reported in the literature (Conci et al., 2009; Goher et al., 2017) and which is important to take into account with the aim of trying to improve the frequency of use of digital…”
BackgroundResultElderly Persons and Internet Use
Ramón-Jerónimo, M. Á., Peral, B. P., & Arenas-Gaitán, J. (2013) · Social Science Computer Review · doi:10.1177/0894439312473421 · Cited by 117
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“Conci and colleagues reported that the relationship between PEU and behavioral intention is highly significant and PEU is an important factor in the early stage of technology adoption.(28) A variety of technology education and training programs would improve self-efficacy and motivate elderly users.”
BackgroundAcceptance of mobile technology by older adults: a preliminary study
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“TAM has been applied to predict the acceptance of many different kinds of technology, including personal digital assistants (PDA) [39], computer interfaces [23], mobile phones [9], the Internet [26], and e-Government Services [27].”
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“Trust has been demonstrated as an important factor in the con ‐ texts of e ‐ commerce, e ‐ government and technology adoption [48,108].”
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“Based from the results of previous studies, the antecedents of intrinsic motivation may include factos such as perceived control (Habgood et al. 2005), skill and challenge (Wang et al. 2019), self-actualization (Conci et al. 2009), and perceived ease of use (Moon and Kim 2001; Wang and Lin 2012).”
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BackgroundInfluentialEffective use of information technologies by seniors: the case of wearable device use
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“Seniors tend to seek social interactions and engage in activities that provide them with these interactions (Conci et al., 2009).”
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“Thus, there is evidence that older people’s adoption of new technologies and their integration into everyday life routines seem to be built-up from a utilitarian approach rather than a hedonistic one (Conci, Pianesi, & Zancanaro, 2009).”
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“Growth trends in mobile phone use are highest among older adults [38], however, suggesting the potential longer-term utility of mobile phones as a tool for enhancing older caregivers’ well-being [13,39].”
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The antecedents and results of seniors’ use of activity tracking wearable devices
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“generations: The uptake of mobile devices between older and younger generations only decreases by 15%, whereas other technologies have a significantly lower acceptance rate among people of older age, suggesting that the use of mobile technology by the elderly may not differ much from that of young people, and this tre…”
BackgroundAging with Technology: Seniors and Mobile Connections
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“Because habits usually become more ingrained with age, and routines are difficult to change (Burton-Jones and Hubona 2006), older adults are reported to have positive attitudes towards technology mainly when it supports activities and enhances convenience (Conci et al. 2009).”
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“Enjoyment is an antecedent of PEOU & PU, since an enjoyable technology is perceived easier and more useful than a monotonous one (Agrwal & Kharahanna, 2000; van der Heijjden, 2004; Conci et al., 2009).”
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The Ten Shades of Silver: Segmentation of Older Adults in the Mobile Phone Market
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“…enjoyment (e.g., Choudrie, Pheeraphuttharangkoon, Zamani, & Giaglis, 2014), resistance to change (e.g., Deng et al., 2014), social influence (e.g., Conci et al., 2009), compatibility (Xue et al., 2012), anxiety related to mobile phone use (e.g., Deng et al., 2014), and facilitating conditions…”
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“…Renaud & Van Biljon, 2008), older people are more receptive to technology with easy-to-understand, simple interface design than younger adults (Conci, Pianesi, & Zancanaro, 2009; Ezer, Fisk, & Rogers, 2009), and perceived ease of use (PEOU) is a prominent indicator of perceived usefulness…”
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“Functional value, enjoyment, safety, security, and independence can also influence technology adoption by older adults [7].”
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The hierarchy of mobile phone incorporation among older users
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“…mobile phones provide new forms of leisure, entertainment, and mental exercise that may contribute to seniors’ emotional and cognitive well-being (Conci et al., 2009; de Oliveira Santos, Ishitani, & Nobre, 2013; Hassan & Nasir, 2008; Kurniawan, 2008; Mallenius, Rossi, & Tuunainen, 2007; Plaza…”
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Adopting An Extended UTAUT2 To Predict Consumer Adoption Of M-Technologies In Saudi Arabia.
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Design for Elderly Friendly: Mobile Phone Application and Design that Suitable for Elderly
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Attitudes of older mobile phone users towards mobile phones
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“Moreover, a number of studies present evidence that older adults are just as likely as anybody else to accept and adopt technology (e.g., Conci et al., 2009; Mallenius, Rossi, and Tuunainen, 2007; Morris et al., 2007; Rogers, Mayhom, and Fisk, 2009; Rogers and Mynatt, 2003; Selwyn, 2004; Steele,…”
BackgroundAnalysis of Research in Adoption of Assistive Technologies for Aged Care
Vichitvanichphong, S., Kerr, D. V., Talaei‐Khoei, A., & Ghapanchi, A. H. (2013) · USC Research Bank (University of the Sunshine Coast) · Cited by 25
Older People and Mobile Communication in Two European Contexts
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“Tinker, A (2002), The social implications of an ageing population The Biology of Ageing, 123(7), 729-735.”
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“…de sus habilidades en Internet (Van Deursen y Van Dijk, 2010), a la diicultad de aprendizaje debido a cambios sensores, motores y cognitivos (Conci et al., 2009), a la diferencia en las necesidades de información (Dennis, Merrilees, Jayawardhena y Wright, 2009), o porque existen medios…”
BackgroundMorueta, R. T., Aguaded, I., Sobrino, M. Á. O., Martín, A. R., & Arregui, E. Á. (2020) · Telematics and Informatics · doi:10.1016/j.tele.2020.101363 · Cited by 22
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“Some changes were linked to social groups such as one study that added internal and external motivation [169] when they investigated older people; the UTAUT2 model added gender as a parameter.”
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“…one per person (Statistics New Zealand, 2009) and there is growing evidence that older people are adopting mobile technology at an exponential rate (Conci, Pianesi, and Zancanaro, 2009) which may increase the opportunities for telerehabilitation for people living long distances from main centers…”
BackgroundSeniors and Self-tracking Technology
Caldeira, C. M., & Chen, Y. (2019) · Human-computer interaction series · doi:10.1007/978-3-030-06076-3_5 · Cited by 20
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“For instance, researchers have examined perceived credibility, perceived financial costs, and safety concerns as important in modeling adoptions under specific conditions (Conci et al., 2009; Luarn & Lin, 2005).”
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Assistive Technologies for Aged Care: Supportive or Empowering?
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“For example, seniors use mobile phone to communicate with family, friends, and carers any time they need... (Guo et al., 2013)” Other(s): (Conci et al., 2009); (Xue et al., 2012); (Ahn et al., 2008); (Barnard et al., 2013); (Renaud and van Biljon, 2008); (Häikiö et al., 2007); (Xue et al., 2012);…”
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Comparison of the young aged and elderly female users’ adoption of mHealth services
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“…and the highest penetration rate among them, mobile phone, being a common platform for providing health care services to the elderly people, a golden opportunity to develop mHealth services for the elderly has emerged itself so that they could better manage their health (Conci et al., 2009).”
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Moses -- method for selecting senior mobile phones: supporting design & choice for the elderly
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Linking economic status with technology adoption in three emerging economies of Sub-Saharan Africa
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“Attempts in addressing the research gap were made [9, 12-15] but these application of extensions of the TAM enhanced our Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial a…”
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“[31] that the usage of technological devices is not different from the motivational point of view of young people.”
BackgroundHow Older Adults with Chronic Pain Manage Social Support Interactions with Mobile Media
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“…(mHealth)1 and mobile applications (apps) can offer complementary resources for receiving social support (e.g., K.B. Wright, 2000; Quan-Haase et al., 2017; Xie, 2008) and managing social interactions (Conci et al., 2009; Kuerbis et al., 2017; Petrovčič et al., 2015; Santoro et al., 2015).”
BackgroundA User-centred Design Approach for Mobile- Government Systems for the Elderly
Kő, A., Molnar, T., & Mátyus, B. (2018) · International Conference on Software, Knowledge, Information Management and Applications (SKIMA) · doi:10.1109/skima.2018.8631531 · Cited by 14
“Younger people have clear social and psychological motivations towards the use of the mobile services, while in group of elderly there is no such a commitment [4], [5].”
BackgroundSilva, W. S., McFadyen, B. J., Kehayia, E., Azevedo, N., Fung, J., & Lamontagne, A. (2019) · PLoS ONE · doi:10.1371/journal.pone.0217062 · Cited by 14
Continuous Use Intention of E-Government Portals the Perspective of Older Citizens
Yap, C. S., Ahmad, R., Newaz, F. T., & Mason, C. (2019) · International Journal of Electronic Government Research · doi:10.4018/ijegr.2019010101 · Cited by 15
Botella, F., Borrás, F., & Mira, J. J. (2013) · International Workshop on Pervasive Wireless Healthcare · doi:10.1145/2491148.2491155 · Cited by 14
“The use of mobile phones by older people is often underestimate but the reality is that older persons are using mobiles phones and they feel more useful, social and enjoyable in their lives [5].”
BackgroundMobile phone use in the elderly: Boon or bane?
Singh, S., Subramanyam, A., & Raut, N. (2018) · Journal of Geriatric Mental Health · doi:10.4103/jgmh.jgmh_32_18 · Cited by 13
Ferron, M., Mana, N., & Mich, O. (2015) · International Conference on Mobile and Ubiquitous Multimedia (MUM) · doi:10.1145/2836041.2841211 · Cited by 13
“In conclusion, the gestures and vocal commands, specifically designed for the elderly users, should be natural and easy to memorize and perform in order to make the technology more accessible, usable and acceptable ([5], [7], [13]).”
BackgroundResultInteractions with and through mobile phones : what about the elderly population?
Fernández-Ardèvol, M. (2010) · Hispana · Cited by 12
Older Adults’ Experiences with Technology: Learning from Their Voices
Lee, C., Myrick, R., D’Ambrosio, L. A., Coughlin, J. F., & Weck, O. L. D. (2013) · Communications in computer and information science · doi:10.1007/978-3-642-39473-7_51 · Cited by 12
“…& conclusion Consistency with general design principles • Usability & user-centered design principles • Older adults’ technology adoption & use (Conci et al. 2009, Coughlin 2010, Demiris et al. 2004) • Past experiences, practical value, emotional benefits, ease of use, social support and…”
BackgroundTalaei‐Khoei, A., Lewis, L. M., Khoei, T. T., Ghapanchi, A. H., & Vichitvanichphong, S. (2015) · Victoria University Research Repository (Victoria University) · Cited by 11
Santos, P., Balestrini, M., Righi, V., Blat, J., & Hernández‐Leo, D. (2013) · Lecture notes in computer science · doi:10.1007/978-3-642-40814-4_26 · Cited by 11
User Acceptance of Voice Interfaces in the Automobile
Lee, C., Reimer, B., Mehler, B. L., & Coughlin, J. F. (2015) · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · doi:10.1177/1541931215591355 · Cited by 11
“…of systems in various technology domains including, but not limited to, the Internet, email, mobile phones, online banking and e-commerce, health care and business solutions (Lu et al., 2003; Chang et al., 2008; Kolodinsky et al., 2004; Conci et al., 2009; Holden & Karsh, 2010; Pavlou, 2003).”
BackgroundThe effect of m-health applications on self-care improvement in older adults: A systematic review
Kalhori, S. R. N., Katigari, M. R., Azadboni, T. T., Pahlevanynejad, S., & Eshpala, R. H. (2023) · Informatics for Health and Social Care · doi:10.1080/17538157.2023.2171878 · Cited by 10
Intersecting Liminality: Acquiring a Smartphone as a Blind or Low Vision Older Adult
Figueira, I., Cha, Y., & Branham, S. M. (2024) · The 26th International ACM SIGACCESS Conference on Computers and Accessibility · doi:10.1145/3663548.3675622 · Cited by 10
“He unpacks what it means to experience liminality, and how there is a symbolism attached to the “liminal persona” that can take on both bizarre and negative connotations, since one is viewed as other and being outside of known social groups during the transition between them [105].”
Personalizable smartphone-based system adapted to assist dependent people
Igual, R., Plaza, I., Medrano, C., & Pastor, M. Á. R. (2014) · Journal of Ambient Intelligence and Smart Environments · doi:10.3233/ais-140285 · Cited by 10
“The work of Conci [99] concluded that ease of use is one of the key factors to improve the overall confidence of dependent people in smartphones.”
Fukuma, S. (2020) · Gerontology & Geriatric Medicine · doi:10.24966/ggm-8662/100060 · Cited by 10
“Additionally, an overview of the project was illustrated, emphasizing ease of use, which is a known factor to facilitate technology adaptation among seniors [13,14] (Figure 1b).”
BackgroundThe role of curiosity triggers and features in digital literacy training
Macevičiūtė, E., Manžuch, Z., & Gudinavičius, A. (2023) · Library & Information Science Research · doi:10.1016/j.lisr.2023.101268 · Cited by 10
The emotional responses of older adults to new technology
Kim, K. O. (2012) · Illinois Digital Environment for Access to Learning and Scholarship (University of Illinois at Urbana-Champaign) · Cited by 10
Technology-assisted communication in older persons in a residential care facility in South Africa
Chipps, J., & Jarvis, M. (2017) · Information Development · doi:10.1177/0266666916664388 · Cited by 10
“…features such as the Internet or video chat were seldom used, which aligns with the observation that mobile phone features are not used to their full capacity in older persons (Lee, 2007) and the primary reason for adopting a mobile phone is often linked to safety reasons (Conci et al., 2009).”
BackgroundInfluentialeSeniorCare: Technology for Promoting Well-Being of Older Adults in Independent Living Facilities
Dasgupta, D., Reeves, K. G., Chaudhry, B. M., Duarte, M., & Chawla, N. V. (2016) · IEEE International Conference on Healthcare Informatics (ICHI) · doi:10.1109/ichi.2016.86 · Cited by 10
Factors influencing the intention to use assistive technologies by older adults
Ejdys, J., & Gulc, A. (2022) · Human Technology · doi:10.14254/1795-6889.2022.18-1.2 · Cited by 8
“The original model for studying technology acceptance, including gerontechnology, was model developed by Davis (1985) called Technology Acceptance Model and its modifications (TAM, TAM2, TAM3).”
MethodInfluentialGerontechnology acceptance by older adults and their satisfaction on its servitization in Hong Kong
Cheng, M., An, S., Cheung, C. F., Leung, Z. C. S., & Chun, T. K. (2022) · Behaviour and Information Technology · doi:10.1080/0144929x.2022.2151936 · Cited by 10
“Phone for seniors, designed with big buttons, big screens, long battery life, and hearing aid compatibility, have adequately considered the ergo-nomics and demands of old adults and gained recognition from them (Conci, Pianesi, and Zancanaro 2009).”
BackgroundExploring Usability and Acceptance Factors of m-Government Systems for Elderly
Molnár, T., Kő, A., & Mátyus, B. (2017) · Lecture notes in computer science · doi:10.1007/978-3-319-64248-2_13 · Cited by 9
Mich, O., Schiavo, G., Ferron, M., & Mana, N. (2019) · International Journal of Mobile Human Computer Interaction · doi:10.4018/ijmhci.2020010102 · Cited by 9
Ease-of-Use of Tactile Interaction for Novice Older Adults
Motti, L. G., Vigouroux, N., & Gorce, P. (2015) · Lecture notes in computer science · doi:10.1007/978-3-319-20892-3_45 · Cited by 9
Metadata
- Authors
- Conci, M., Pianesi, F., & Zancanaro, M.
- Venue
- Lecture Notes in Computer Science
- Publisher
- Springer Berlin Heidelberg
- Published
- 2009
- Pages
- 63-76
- ISSN
- 0302-9743 (ISSN-L)
- 1611-3349
- OpenAlex
- W2101250073
- Cited by
- 204
- References
- 53
- Citations by year
- 2026: 3 · 2025: 4 · 2024: 6 · 2023: 11 · 2022: 16 · 2021: 13 · 2020: 16 · 2019: 15 · 2018: 16 · 2017: 19 · 2016: 17 · 2015: 19 · 2014: 19 · 2013: 14 · 2012: 5
- FWCI
- 16.27
- Type
- conference paper
- Language
- en
- Open access
- green
- hdl.handle.net
- Licence
- Locations
- Lecture notes in computer science (publishedVersion)
- Iris (University of Trento) (submittedVersion, other-oa)
- Topics
- Health Sciences › Medicine › Geriatrics and Gerontology › Technology Use by Older Adults
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Psychology › Developmental and Educational Psychology › Aging and Gerontology Research
- Keywords
- mobile phone adoption, older adults, technology acceptance, technology acceptance model, intrinsic motivation, extrinsic motivation, utilitarian motivation, social influence
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