Intersecting Liminality: Acquiring a Smartphone as a Blind or Low Vision Older Adult
Open accessAbstract
Older adults are increasingly acquiring smartphones. But acquiring smartphones can be difficult, and little is known about the particular challenges of older adults who are additionally blind or losing their vision. We shed light on the social and technical aspects of acquiring smartphones with vision loss, based on deep qualitative interviews with 22 blind or low vision (BLV) older adults aged 60 and over. Through our grounded theory analysis, we found that BLV older adults experience liminality as they acquire smartphones and transition through re-acquiring smartphones as they become blind, and they can transition through liminality by participating in mutual aid within the blind community. We contribute the notion of “Intersecting Liminality,” which explains the marginalizing experience of simultaneously transitioning through vision loss, aging, and technology acquisition. We contend that Intersecting Liminality can serve as a framework that centers the dynamic nature of disability to help our community generate a more nuanced understanding of technology acquisition and more effective assistive interventions.
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Desired forms of access may shift depending on a person's trajectory of disability, such as when they transition into disability, and the resources available.
“Additionally, desired forms of access may shift depending on a person's trajectory of disability, such as when they transition into disability [27], and the resources available [21].”
From Access in the Shadow of Ableism: An Autoethnography of a Blind Student's Higher Education Experience in China (2026) · cites this paper as [27]
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Tang, X., & Zhang, W. (2026) · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3790464 · Cited by 3 · see citing works
“This plural mindset, whether navigating or challenging existing systems, is a crucial form of disability wisdom that accessibility research should honor [18, 35].”
- Authors
- Figueira, I., Cha, Y., & Branham, S. M.
- Affiliations
- University of California, Irvine (US)
- Venue
- The 26th International ACM SIGACCESS Conference on Computers and Accessibility
- Publisher
- ACM
- Published
- 2024-10-27
- Pages
- 1-14
- OpenAlex
- W4403555646
- Cited by
- 10
- References
- 13
- Citations by year
- 2026: 6 · 2025: 4
- FWCI
- 14.51
- Type
- conference paper
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) (publishedVersion, cc-by)
- arXiv (Cornell University) (submittedVersion, cc-by)
- arXiv (Cornell University) (cc-by)
- Topics
- Social Sciences › Demography › Technology Use by Older Adults
- Health Sciences › Health Professions › Occupational Therapy › Assistive Technology in Communication and Mobility
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Keywords
- liminality, vision loss, aging, assistive technology, mutual aid, technology adoption, disability
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