The DOI matches its Crossref record; 64 of the 64 references it cites were found in a registry or an index.
The impacts of companion AI on human relationships: risks, benefits, and design considerations
Open accessAbstract
AI applications intended for companionship have increased in both availability and capabilities in recent years, alongside a spike in loneliness (Johnson 2023 ; Murthy 2023 ). According to a 2024 analysis by venture capital firm Andreessen Horowitz, companion AI makes up 16 of the top 100 AI apps based on web traffic and monthly active users (Moore 2024 ). Moreover, today’s AI applications have a greater command of human language, an increasing capacity for storing memories, and more varied modalities to support an increasing diversity of experiences, a known driver in the development and deepening of emotional relationships (Skjuve et al. 2022 ).
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“A substantial body of work examines attachment dysfunction, social withdrawal, unrealistic relational expectations, and the potential for manipulation in human-AI relationships (Turkle, 2011; Malfacini, 2025; Zhou & Zhang, 2025).”
From Intimate Strangers by Design: A Uses and Gratifications Analysis of AI Companionship (2026) · cites this paper as Malfacini, 2025
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“A substantial body of scholarship has identified this asymmetry as a mechanism through which AI companions may foster unrealistic relational expectations, displace effortful human intimacy, and normalize one-sided emotional dynamics (Turkle, 2011; Malfacini, 2025; Yankouskaya et al., 2025).”
From Intimate Strangers by Design: A Uses and Gratifications Analysis of AI Companionship (2026) · cites this paper as Malfacini, 2025
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“since AI companions are endlessly patient, attentive, and always available, this may lead users to expect (unrealistically) the same in humans (Malfacini, 2025).”
From Are Attributions of Consciousness to AI Chatbots Epistemically Innocent? (2026) · cites this paper as Malfacini, 2025
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“This misalignment matters because youth may interpret simulated empathy and relational cues as genuine, which can increase emotional dependence and blur boundaries between real and artificial relationships [72, 86, 148].”
From Understanding Teen Overreliance on AI Companion Chatbots Through Self-Reported Reddit Narratives (2026) · cites this paper as [86]
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Chen, Y., Yue, D. I. N. G., Wang, L., & Kou, Y. (2026) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2026.2738514
Tóth, A. (2026) · Iustum Aequum Salutare · doi:10.69695/ias.2026.3.05
Burston, M. A. (2026) · Young people and learning processes in school and everyday life · doi:10.1007/978-3-032-32479-5_9
Gugushvili, N., Brandtzæg, P. B., & Skjuve, M. B. (2026) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2026.2744846
de Ruiter, A. (2026) · Philosophy & Technology · doi:10.1007/s13347-026-01223-0
“The focus on AI companions allows for studying this type of encounters as this technology is designed to offer a feeling of social presence over time through a continuous relationship (Malfacini, 2025).”
Synthetic Intimacy: Relational AI and the Interface of the Self
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Serving the Player or Shaping Them? Game-Embedded AI Companions and the Rewiring of Well-being
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Untitled work
Eom, D., Renner, J., & Chinn, S. (2026) · arXiv (preprint)
Metadata
- Authors
- Malfacini, K.
- Affiliations
- OpenAI (United States) (US)
- Corresponding author
- Malfacini, Kim
- Venue
- AI & SOCIETY
- Published
- 2025-04-16
- Volume
- 40
- Issue
- 7
- Pages
- 5527-5540
- ISSN
- 0951-5666 (ISSN-L)
- 1435-5655
- OpenAlex
- W4409502783
- Cited by
- 105
- References
- 63
- Citations by year
- 2026: 93 · 2025: 12
- FWCI
- 116.34
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- AI & Society (publishedVersion, cc-by)
- Topics
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Physical Sciences › Computer Science › Artificial Intelligence › Ethics and Social Impacts of AI
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- AI companions, social robots, human-robot relationships, loneliness, human-AI interaction
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