Invisible to Machines: Designing AI that Supports Vision Work in Radiology
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In this article we provide an analysis focusing on clinical use of two deep learning-based automatic detection tools in the field of radiology. The value of these technologies conceived to assist the physicians in the reading of imaging data (like X-rays) is generally assessed by the human-machine performance comparison, which does not take into account the complexity of the interpretation process of radiologists in its social, tacit and emotional dimensions. In this radiological vision work, data which informs the physician about the context surrounding a visible anomaly are essential to the definition of its pathological nature. Likewise, experiential data resulting from the contextual tacit knowledge that regulates professional conduct allows for the assessment of an anomaly according to the radiologist’s, and patient’s, experience. These data, which remain excluded from artificial intelligence processing, question the gap between the norms incorporated by the machine and those leveraged in the daily work of radiologists. The possibility that automated detection may modify the incorporation or the exercise of tacit knowledge raises questions about the impact of AI technologies on medical work. This article aims to highlight how the standards that emerge from the observation practices of radiologists challenge the automation of their vision work, but also under what conditions AI technologies are considered “objective” and trustworthy by professionals.
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Radiological diagnosis is a distributed, collaborative process embedded in a professional infrastructure of routines, norms, and tacit expectations that shape both vision work and how expertise is recognised.
“Radiological diagnosis is a distributed, collaborative process embedded in a professional infrastructure of routines, norms, and tacit expectations that shape both vision work (Anichini, Natali, and Cabitza 2024) and how expertise is recognised.”
From From Oracles to Productive Friction: Designing for Meaningful Human Oversight in Clinical AI (2026) · cites this paper as Anichini, Natali, and Cabitza 2024
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“…effective use of AI in radiology is ensuring the appropriate integration into the radiologist’s decision-making process of AI advice that is opaque (Lebovitz et al. 2022) and that is lacking in real-world, contextual interpretation possessed by radiologists, who ought to complement the AI output…”
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Cited by
Sorted by citations
Natali, C., Marconi, L., Dias Duran, L. D., & Cabitza, F. (2025) · Artificial Intelligence Review · doi:10.1007/s10462-025-11352-1 · Cited by 143 · see citing works
Self-citationFrom Oracles to Productive Friction: Designing for Meaningful Human Oversight in Clinical AI
Rubegni, E., Natali, C., Valsecchi, C., Rizzo, S., Ayoub, O., & Facchini, A. (2026) · Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society · doi:10.1609/aies.v9i3.43300
Self-citation
- Authors
- Anichini, G., Natali, C., & Cabitza, F.
- Affiliations
- Centre National de la Recherche Scientifique (FR)
- University of Milano-Bicocca (IT)
- IRCCS Ospedale Galeazzi - Sant'Ambrogio (IT)
- Corresponding author
- Natali, Chiara
- Venue
- Computer Supported Cooperative Work (CSCW)
- Published
- 2024-05-28
- Volume
- 33
- Issue
- 4
- Pages
- 993-1036
- ISSN
- 0925-9724 (ISSN-L)
- 1573-7551
- OpenAlex
- W4399092230
- Cited by
- 18
- References
- 9
- Citations by year
- 2026: 9 · 2025: 8 · 2024: 1
- FWCI
- 1.53
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Computer Supported Cooperative Work (CSCW) (publishedVersion, cc-by)
- BOA (University of Milano-Bicocca) (submittedVersion, cc-by)
- Funders
- Università degli Studi di Milano - Bicocca
- Topics
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Physical Sciences › Computer Science › Artificial Intelligence › Explainable Artificial Intelligence (XAI)
- Health Sciences › Medicine › Radiology, Nuclear Medicine and Imaging › Radiology practices and education
- Keywords
- artificial intelligence in radiology, deep learning, tacit knowledge, medical image interpretation, human-machine comparison, trust in AI, professional norms
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