The DOI matches its Crossref record; 8 of the 8 references it cites were found in a registry or an index.
Electronic word-of-mouth and online reviews in tourism services: the use of twitter by tourists
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Citations
Cites
Users of the world, unite! The challenges and opportunities of Social Media
Kaplan, A. M., & Haenlein, M. (2010) · Business Horizons · doi:10.1016/j.bushor.2009.09.003 · Cited by 17,875
The Effect of Word of Mouth on Sales: Online Book Reviews
Chevalier, J. A., & Mayzlin, D. (2006) · Journal of Marketing Research · doi:10.1509/jmkr.43.3.345 · Cited by 6,003
Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004) · Journal of Interactive Marketing · doi:10.1002/dir.10073 · Cited by 5,916
Buhalis, D., & Law, R. (2008) · Tourism Management · doi:10.1016/j.tourman.2008.01.005 · Cited by 3,823
Electronic word-of-mouth in hospitality and tourism management
Litvin, S. W., Goldsmith, R. E., & Pan, B. (2008) · Tourism Management · doi:10.1016/j.tourman.2007.05.011 · Cited by 3,267
A multi-stage model of word-of-mouth influence through viral marketing
De Bruyn, A., & Lilien, G. L. (2008) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2008.03.004 · Cited by 906
Trust in information sources: Seeking information from people, documents, and virtual agents
Hertzum, M., Andersen, H. H. K., Andersen, V., & Hansen, C. B. (2002) · Interacting with Computers · doi:10.1016/s0953-5438(02)00023-1 · Cited by 157
Virtual Travel Communities: Self-Reported Experiences and Satisfaction
Stepchenkova, S., Mills, J. E., & Jiang, H. (2007) · Information and Communication Technologies in Tourism 2007 · doi:10.1007/978-3-211-69566-1_16 · Cited by 31
Cited by
Social media and the formation of organizational reputation
Etter, M., Ravasi, D., & Colleoni, E. (2019) · Academy of Management Review · doi:10.5465/amr.2014.0280 · Cited by 428
A study of factors that contribute to online review helpfulness
Huang, A. H., Chen, K., Yen, D. C., & Tran, T. P. (2015) · Computers in Human Behavior · doi:10.1016/j.chb.2015.01.010 · Cited by 364
Be a “Superhost”: The importance of badge systems for peer-to-peer rental accommodations
Liang, S., Schuckert, M., Law, R., & Chen, C.-C. (2017) · Tourism Management · doi:10.1016/j.tourman.2017.01.007 · Cited by 330
Strategic and tactical price decisions in hotel revenue management
Abrate, G., & Viglia, G. (2016) · Tourism Management · doi:10.1016/j.tourman.2016.02.006 · Cited by 224
Using TikTok in tourism destination choice: A young Chinese tourists' perspective
Zhou, Q., Sotiriadis, M., & Shen, S. (2023) · Tourism Management Perspectives · doi:10.1016/j.tmp.2023.101101 · Cited by 187
Self-citation
Metadata
- Authors
- Sotiriadis, M. D., & van Zyl, C.
- Venue
- Electronic Commerce Research
- Published
- 2013-02-14
- Volume
- 13
- Issue
- 1
- Pages
- 103-124
- ISSN
- 1389-5753 (ISSN-L)
- 1572-9362
- OpenAlex
- W1986297682
- Cited by
- 438
- References
- 8
- FWCI
- 91.70
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Electronic word-of-mouth and online reviews in tourism services: the use of twitter by tourists. https://app.cochat.ai/papers/10.1007/s10660-013-9108-1
- The paper
- Sotiriadis, M. D., & van Zyl, C. (2013). Electronic word-of-mouth and online reviews in tourism services: the use of twitter by tourists. Electronic Commerce Research. https://doi.org/10.1007/s10660-013-9108-1
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
