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Cited by 341

The DOI matches its Crossref record; 90 of the 90 references it cites were found in a registry or an index.

Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2

Open access
Tamilmani, Kuttimani, Rana, Nripendra P., Dwivedi, Yogesh K.·2021·Information Systems Frontiers

Abstract

Despite being regarded as the most comprehensive theory in understanding individual technology adoption – UTAUT2 theory with growing number of citations and impetus beyond IS domain face strong criticism on usage of the model in its entirety. This study located UTAUT2 based empirical studies in the Scopus and Web of Science bibliographic database through citied reference search in order to evaluate appropriate usage of UTAUT2 constructs. The meta-analysis results spanning across 60 studies with more than 122,000 cumulative observations found BI➔UB as the strongest path with all significant values. PE➔BI emerged as the most utilized path with most significant values underscoring the emphasis placed by consumers on utilitarian value. Meanwhile, with most non-significant path values the future usage of EE➔BI path is been cautioned and questioned. Finally, trust, personal innovativeness, perceived risk, attitude, and self-efficacy were found as the five topmost UTAUT2 extensions.

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Research works printed but not linked: 4

  1. Nunnally, J. (1978). Psychometric methods. New York: McGraw-hill.
  2. Pfeiffer, J., Entress-Fürsteneck, M. v., Urbach, N., and Buchwald, A. 2016. Quantify-Me: Consumer Acceptance of Wearable Self-Tracking Devices, in: Proceedings of the 24th European Conference on Information Systems (ECIS). Istanbul, Turkey 1–15.
  3. Taiwo, A. A., & Downe, A. G. (2013). The theory of user acceptance and use of technology (UTAUT): A meta-analytic review of empirical findings. Journal of Theoretical & Applied Information Technology, 49(1), 48–58.
  4. Tamilmani, K., Rana, N.P., Dwivedi, Y.K., Sahu, G.P., Roderick, S. (2018c). Exploring the role of ‘Price Value’ for understanding consumer adoption of technology: a review and meta-analysis of UTAUT2 based empirical studies. In Proceedings of Twenty-Second Pacific Asia Conference on Information Systems, Japan.

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Metadata

Authors
Tamilmani, K., Rana, N. P., & Dwivedi, Y. K.
Venue
Information Systems Frontiers
Published
2020-04-30
Volume
23
Issue
4
Pages
987-1005
ISSN
  • 1387-3326 (ISSN-L)
  • 1572-9419
OpenAlex
W3023101591
Cited by
341
References
90
FWCI
36.36
Type
journal article
Language
en
Open access
hybrid
Licence
Funders
University of Bradford

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CoChat. (2026). Citation check: Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2. https://app.cochat.ai/papers/10.1007/s10796-020-10007-6
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Tamilmani, K., Rana, N. P., & Dwivedi, Y. K. (2021). Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2. Information Systems Frontiers. https://doi.org/10.1007/s10796-020-10007-6

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