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Attention to Inpatients’ Religious and Spiritual Concerns: Predictors and Association with Patient Satisfaction
Open accessAbstract
Background Little is known about how often patients desire and experience discussions with hospital personnel regarding R/S (religion and spirituality) or what effects such discussions have on patient satisfaction. OBJECTIVE, DESIGN AND PARTICIPANTS: We examined data from the University of Chicago Hospitalist Study, which gathers sociodemographic and clinical information from all consenting general internal medicine patients at the University of Chicago Medical Center. Main measures Primary outcomes were whether or not patients desired to have their religious or spiritual concerns addressed while hospitalized, whether or not anyone talked to them about religious and spiritual issues, and which member of the health care team spoke with them about these issues. Primary predictors were patients' ratings of their religious attendance, their efforts to carry their religious beliefs over into other dealings in life, and their spirituality. Key results Forty-one percent of inpatients desired a discussion of R/S concerns while hospitalized, but only half of those reported having such a discussion. Overall, 32% of inpatients reported having a discussion of their R/S concerns. Religious patients and those experiencing more severe pain were more likely both to desire and to have discussions of spiritual concerns. Patients who had discussions of R/S concerns were more likely to rate their care at the highest level on four different measures of patient satisfaction, regardless of whether or not they said they had desired such a discussion (odds ratios 1.4-2.2, 95% confidence intervals 1.1-3.0). Conclusions These data suggest that many more inpatients desire conversations about R/S than have them. Health care professionals might improve patients' overall experience with being hospitalized and patient satisfaction by addressing this unmet patient need.
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“it appears to foster a positive relationship between health professionals and patients, enhancing treatment satisfaction27,28”
From Brazilian Psychiatric Association guidelines on the integration of spirituality into mental health clinical practice: Part 1. Spiritual history and differential diagnosis (2023) · cites this paper as [28]
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“Notably, those who had discussed R/S concerns were much more likely to report the highest level of patient satisfaction.28”
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“A study of 3,141 general internal medicine inpatients at the University of Chicago Medical Center found that 41% were open to discussing R/S issues while hospitalized, although only half reported having had such discussions.”
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Metadata
- Authors
- Williams, J. A., Meltzer, D., Arora, V., Chung, G., & Curlin, F. A.
- Affiliations
- University of Chicago (US)
- Venue
- Journal of General Internal Medicine
- Published
- 2011-07-01
- Volume
- 26
- Issue
- 11
- Pages
- 1265-1271
- ISSN
- 0884-8734 (ISSN-L)
- 1525-1497
- PMC
- PMC3208457
- OpenAlex
- W2013429201
- Cited by
- 310
- References
- 29
- Citations by year
- 2026: 5 · 2025: 17 · 2024: 12 · 2023: 58 · 2022: 16 · 2021: 27 · 2020: 21 · 2019: 19 · 2018: 22 · 2017: 20 · 2016: 20 · 2015: 21 · 2014: 17 · 2013: 15 · 2012: 16
- FWCI
- 17.12
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Journal of General Internal Medicine (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Funders
- Agency for Healthcare Research and Quality (U18HS016967, R03HS018278)
- National Institute on Aging (T35AG029795, K24AG031326)
- National Center for Complementary and Integrative Health (K23AT002749)
- Topics
- Social Sciences › Health › Religion, Spirituality, and Psychology
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Workplace Spirituality and Leadership
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Palliative Care and End-of-Life Issues
- Keywords
- religion and spirituality, spiritual care, hospitalized patients, patient satisfaction, hospital care, religious service attendance, pain intensity, unmet patient needs, health care team communication, general internal medicine
- MeSH terms
- Adult, Aged, Aged, 80 and over, Chicago, Female, Health Status Indicators, Humans, Inpatients, Male, Middle Aged, Pain, Physician-Patient Relations, Psychometrics, Quality of Health Care, Religion, Residence Characteristics, Confidence Intervals, Odds Ratio, Patient Satisfaction, Spirituality
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