A theoretical framework to guide AI ethical decision making
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The legitimacy of AI-enabled decision-making in sustainable business models is positively associated with the transparency, explainability, and governance of AI systems.
“The legitimacy of AI-enabled decision-making in sustainable business models is positively associated with the transparency, explainability, and governance of AI systems.”
From Artificial Intelligence in Managerial Decision-Making for Sustainable Business Models: A Systematic Literature Review (2026) · cites this paper as [53]
AI improves the efficiency of sustainable business model decision-making when deployed as a decision-support system that complements, rather than substitutes, human managerial judgment.
“AI improves the efficiency of sustainable business model decision-making when deployed as a decision-support system that complements, rather than substitutes, human managerial judgment.”
From Artificial Intelligence in Managerial Decision-Making for Sustainable Business Models: A Systematic Literature Review (2026) · cites this paper as [53]
AI enhances decision effectiveness in sustainable business models when AI systems are explicitly aligned with ESG objectives rather than purely economic performance metrics.
“AI enhances decision effectiveness in sustainable business models when AI systems are explicitly aligned with environmental, social, and governance (ESG) objectives rather than purely economic performance metrics.”
From Artificial Intelligence in Managerial Decision-Making for Sustainable Business Models: A Systematic Literature Review (2026) · cites this paper as [53]
Ethical and legal governance mechanisms function as filters that determine whether AI-generated decisions are acceptable within organizational and societal norms.
“Ferrell et al. [53] complement this view by arguing that ethical and legal governance mechanisms function as filters that determine whether AI-generated decisions are acceptable within organizational and societal norms.”
From Artificial Intelligence in Managerial Decision-Making for Sustainable Business Models: A Systematic Literature Review (2026) · cites this paper as [53]
AI contributes to sustainable business model innovation when conceptualized as a dynamic capability that enables continuous adaptation to environmental and social complexity.
“AI contributes to sustainable business model innovation when conceptualized as a dynamic capability that enables continuous adaptation to environmental and social complexity.”
From Artificial Intelligence in Managerial Decision-Making for Sustainable Business Models: A Systematic Literature Review (2026) · cites this paper as [53]
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“…interventions) to proactively address (1) inequalities (Fowler, Watson, and Royle 2024), (2) bias (Puntoni 2024; Rind fl eisch, Kim, and Lee 2024), (3) ethics (Ferrell et al. 2024), (4) hallucinations (Kopalle, Gangwar, and Uppal 2024), and (5) job displacement and wage polarization (Shankar 2024).”
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“Principle-, framework, and domain-specific studies (Ferrell et al., 2024; Osasona et al., 2024; Senghor et al., 2025; Putica et al., 2025) provide procedural frameworks emphasizing organizational and social contexts and stakeholder participation, but they place their emphasis on governance and…”
- Authors
- Ferrell, O. C., Harrison, D. E., Ferrell, L. K., Ajjan, H., & Hochstein, B. W.
- Affiliations
- Auburn University (US)
- East Tennessee State University (US)
- Elon University (US)
- University of Alabama (US)
- Corresponding author
- Ferrell, O. C.
- Venue
- AMS Review
- Published
- 2024-04-13
- Volume
- 14
- Issue
- 1-2
- Pages
- 53-67
- ISSN
- 1869-814X (ISSN-L)
- 1869-8182
- OpenAlex
- W4394785463
- Cited by
- 24
- References
- 63
- Citations by year
- 2026: 10 · 2025: 10 · 2024: 4
- FWCI
- 9.99
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- Locations
- AMS Review (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Safety Research › Ethics and Social Impacts of AI
- Social Sciences › Decision Sciences › Information Systems and Management › Ethics in Business and Education
- Social Sciences › Decision Sciences › Management Science and Operations Research › Impact of AI and Big Data on Business and Society
- Keywords
- AI ethics, ethical decision-making, organizational culture, organizational values and norms, autonomous AI systems, AI risk management, ethical principles
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