Cited by 44Artificial Intelligence in EducationArtificial Intelligence in Healthcare and EducationEducational Innovations and Challenges

Examining the use of ChatGPT in public universities in Hong Kong: A case study of restricted access areas

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Cheng, Michelle W. T., YIM, Iris H. Y.·2024·Discover Education

Abstract

Since late November 2022, generative AI ChatGPT has drawn waves of attention in society, and its impacts certainly extend to the higher education setting. Although ChatGPT has not been officially released for registration in Hong Kong, the higher education setting has been responding differently. The article conducted a systematic review of local newspapers published between 1 December 2022 and 31 July 2023 to analyse how the eight public universities in Hong Kong responded. This article divided the timeline into three phases: procrastination, remediation, and adaptation. Recommendations are given to universities for making policies and management based on the findings, including making timely but temporary announcements at the university level and updating course outlines that explicitly stated to what extent GenAI can be used in each course. This study used Hong Kong to serves as a reference for universities that are still struggling with the usage of ChatGPT and GenAI technologies in the restricted access areas.

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  • Many universities initially adopted a cautious, wait-and-see approach following the public release of ChatGPT.

    “Following the public release of ChatGPT, many universities initially adopted a cautious, wait-and-see approach (Wang, Dang, Wu and Mac, 2023; Moorhouse, Yeo and Wan, 2023; Cheng and YIM, 2024).”
  • The positive perception of GAI as a tool to enhance teaching and learning effectiveness indicated a strategic shift towards leveraging technology to meet educational objectives, highlighting its potential to complement and augment traditional teaching methodologies.

    “The positive perception of GAI as a tool to enhance teaching and learning effectiveness indicated a strategic shift towards leveraging technology to meet educational objectives, highlighting its potential to complement and augment traditional teaching methodologies (Xiao et al., 2023; Cheng and YIM, 2024).”

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Research works printed but not linked: 19

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Authors
Cheng, M. W. T., & YIM, I. H. Y.
Affiliations
  • Lingnan University (HK)
  • University of Cambridge (GB)
Corresponding author
Cheng, Michelle W. T.
Venue
Discover Education
Published
2024-01-02
Volume
3
Issue
1
ISSN
2731-5525 (ISSN-L)
OpenAlex
W4390509729
Cited by
44
References
24
Citations by year
2026: 13 · 2025: 21 · 2024: 10
FWCI
16.54
Type
journal article
Language
en
Open access
Locations
  • Discover Education (publishedVersion, cc-by)
  • Apollo (University of Cambridge) (submittedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Physical Sciences › Computer Science › Information Systems › Artificial Intelligence in Education
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Physical Sciences › Computer Science › Information Systems › Educational Innovations and Challenges
Keywords
ChatGPT, generative AI, higher education, public universities, Hong Kong universities, AI policy, course syllabus, academic integrity, media coverage

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